Dokan vs. Esker

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dokan
Score 9.3 out of 10
Small Businesses (1-50 employees)
Dokan offers a front-end multi-vendor marketplace on WordPress, powered by WooCommerce. According to the vendor, the product enables you to build your own Amazon, Shopify, eBay, Magento-like marketplace in just 30 minutes. FEATURES Marketplace with Independent Stores Frontend Dashboard For Each Seller Earn From Each Sale Product Management Reports (Pro Feature) Coupon Management (Pro Feature) Manage Product…N/A
Esker
Score 9.0 out of 10
N/A
Esker is a global cloud platform built to unlock strategic value for finance and customer service professionals and strengthen collaboration between companies by automating the cash conversion cycle. Esker’s mission is to build a foundation that promotes positive-sum growth, increased productivity, improved employee engagement, and greater trust between organizations.N/A
Pricing
DokanEsker
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
DokanEsker
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
DokanEsker
Online Storefront
Comparison of Online Storefront features of Product A and Product B
Dokan
6.8
1 Ratings
13% below category average
Esker
-
Ratings
Product catalog & listings9.01 Ratings00 Ratings
Product management8.01 Ratings00 Ratings
Bulk product upload7.01 Ratings00 Ratings
Branding6.01 Ratings00 Ratings
Mobile storefront5.01 Ratings00 Ratings
Product variations5.01 Ratings00 Ratings
Website integration8.01 Ratings00 Ratings
Visual customization6.01 Ratings00 Ratings
CMS7.01 Ratings00 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
Dokan
5.0
1 Ratings
42% below category average
Esker
-
Ratings
Checkout user experience5.01 Ratings00 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
Dokan
9.0
1 Ratings
16% above category average
Esker
-
Ratings
SEO9.01 Ratings00 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
Dokan
7.8
1 Ratings
2% below category average
Esker
-
Ratings
Order processing7.01 Ratings00 Ratings
Inventory management9.01 Ratings00 Ratings
Shipping8.01 Ratings00 Ratings
Custom functionality7.01 Ratings00 Ratings
Best Alternatives
DokanEsker
Small Businesses
Shopify Plus
Shopify Plus
Score 9.0 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.9 out of 10
Medium-sized Companies
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
MSB Docs
MSB Docs
Score 9.5 out of 10
Enterprises
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
M‑Files
M‑Files
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DokanEsker
Likelihood to Recommend
10.0
(1 ratings)
10.0
(17 ratings)
Usability
9.0
(1 ratings)
5.5
(2 ratings)
Support Rating
7.0
(1 ratings)
8.9
(10 ratings)
User Testimonials
DokanEsker
Likelihood to Recommend
weDevs
Dokan is a multi-vendor marketplace. It is usually good for small mom-and-pop shops with less than 1000 items.
Read full review
Esker
Esker On Demand is great for Sales Order Processing order creation. We use it with web services. It can make table read calls, test order creations (simulate order), and help with order creation. They are also working on change order management, but if you have multiple order entry methods or touch points, this feature may not be usable for your company.
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Pros
weDevs
  • Intuitive back-end functions.
  • User-friendly front-end interface.
  • Bug fixes and improvements are done often and regularly.
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Esker
  • Esker makes automated invoice sending very easy
  • Esker tracks the sending of documents & records whether or not the message was successful
  • Esker offers various reports that can be very helpful
  • Esker stores all of our customers' contact info on the cloud, and it can be accessed from anywhere
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Cons
weDevs
  • Sign-up procedure could be more explanatory for vendors.
  • Sign-up validations could be improved.
  • Support for multi-currency and multilingual shops needs to be improved.
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Esker
  • We can't enter credit memos in Esker. Need to enter in SAP and then link.
  • PO invoices that were trained to go into the PO bucket, route into the non-PO buckets.
  • Freight invoices that have had hundreds going into the non-PO bucket have a tendency to route to the PO-bucket because a PO number is referenced on page 7.
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Usability
weDevs
Compared to other similar multi-vendor marketplace platforms, Dokan has much more features and easier to use and manage.
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Esker
Esker does everything that it promises to do, but it is very hard to figure out. I am a very tech-savvy person, but I needed extensive training to be able to use the basic functions of Esker. Once you know what you're doing, it's not too hard, but I don't understand why they couldn't make it easier to use.
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Support Rating
weDevs
The support needs to be improved as some of the support representatives do not seem to understand the client's request and keep sending canned responses.
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Esker
They have been very helpful and the online support site is awesome. They keep the site up to date with the latest changes and present challenges to keep learning the new updates to keep things entertaining. They are overall a great crew to work with
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Alternatives Considered
weDevs
No answers on this topic
Esker
I have listed a few that we considered but there were many more in the initial assessment, Esker was priced well and had the best user interface. Was really easy to use and the implementation process was well designed. It was a system that could handle a two tiered delegations of authority for project expenditure and operational expenditure.
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Return on Investment
weDevs
  • Positive impact on small to medium shops.
  • Needs good advertisement and features to get large shops to sign up.
  • Needs more bulk product import and management features.
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Esker
  • We now have reporting available down to the individual field level (changes, errors, etc) and can calculate cost to serve.
  • It replaced on-premise hardware with cloud SaaS that is more cost effective and risk adverse.
  • It is more intuitive; we can put new hires on order entry and experience less user errors. As a solution owner who fixes problems and answers questions, I don't find myself having to "think" about Esker and it has become a smaller part of my job now that end-users are more self-sufficient.
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ScreenShots

Dokan Screenshots

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