Esker took the pain away
February 19, 2021

Esker took the pain away

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Esker

Esker is being used across the entire organization and it has solved the issue of invoices not being appropriately approved and being misplaced. As a business with multiple sites it has meant that the managers can access and approve their invoices from anywhere. It has also given visibility of the process to the Finance team.
  • Everything is electronic and every manager receives an email each morning telling them how many invoices they need to approve.
  • It has completely removed paper form the Accounts payable process and automatically archives invoices for the mandatory period required by Inland Revenue.
  • For monthly reporting there is visibility over what has not yet been included in the accounts and staff can follow with the tardy managers.
  • For our organization there is nothing more that we need from Esker.
  • Our printing costs have reduced.
  • The cost of processing each invoice has reduced significantly.
  • There is no longer any double handling.
I have listed a few that we considered but there were many more in the initial assessment, Esker was priced well and had the best user interface. Was really easy to use and the implementation process was well designed. It was a system that could handle a two tiered delegations of authority for project expenditure and operational expenditure.

Do you think Esker delivers good value for the price?

Yes

Are you happy with Esker's feature set?

Yes

Did Esker live up to sales and marketing promises?

Yes

Did implementation of Esker go as expected?

Yes

Would you buy Esker again?

Yes

Esker is perfect for a distributed workforce, it means there is now no where for managers to hide. It also makes answering queries easy as the Accounts Payable team can see where an invoice is in the process and if there are any issues that need to be resolved.