Termsync - Everyday User Review
Updated November 14, 2019

Termsync - Everyday User Review

Christopher McDaniel | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Esker

We currently use TermSync as our collections and past dues software. This has helped my department to keep our past dues down and collect on some of the slower paying customers. This helps keep out receivable balance down and keep our dealers open to buy.
  • Past Due Reminders
  • Helps customers Schedule Payments
  • Great at logging notes and collection calls
  • Breaking out large invoices into long payment plans was tricky but once you got going it became easier
  • I believe that TermSync has added to our overall bottom line by ensuring we are collecting all balances in a timely manner
  • We don't have to spend near as much time reviewing dealers accounts because it is all displayed in Termsync.
TermSync was a little more difficult to learn but has become much better in the end. Once the universal search bar feature was implemented, it became so much easier to navigate and find accounts.
They have been very helpful and the online support site is awesome. They keep the site up to date with the latest changes and present challenges to keep learning the new updates to keep things entertaining. They are overall a great crew to work with!

Do you think Esker delivers good value for the price?

Yes

Are you happy with Esker's feature set?

Yes

Did Esker live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Esker go as expected?

I wasn't involved with the implementation phase

Would you buy Esker again?

Yes

TermSync has been great for our customers' needs. It's helped us with collections and has helped our dealers with making sure that they keep their accounts current. Working through past due collections is very easy now with Termsync.

Using Esker

6 - We use this for our past due and collections management software.