Overall Satisfaction with Esker
We currently use TermSync as our collections and past dues software. This has helped my department to keep our past dues down and collect on some of the slower paying customers. This helps keep out receivable balance down and keep our dealers open to buy.
- Past Due Reminders
- Helps customers Schedule Payments
- Great at logging notes and collection calls
- Breaking out large invoices into long payment plans was tricky but once you got going it became easier
- I believe that TermSync has added to our overall bottom line by ensuring we are collecting all balances in a timely manner
- We don't have to spend near as much time reviewing dealers accounts because it is all displayed in Termsync.
TermSync was a little more difficult to learn but has become much better in the end. Once the universal search bar feature was implemented, it became so much easier to navigate and find accounts.
Do you think Esker delivers good value for the price?
Yes
Are you happy with Esker's feature set?
Yes
Did Esker live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Esker go as expected?
I wasn't involved with the implementation phase
Would you buy Esker again?
Yes
Using Esker
6 - We use this for our past due and collections management software.