Domestika vs. ITProTV

Domestika is very well-suited to the business and creative worlds today. They offer relevant, good quality courses.. Why they've chosen to use fraudulent business practices doesn't make any sense to me since they have a good product.

I've encouraged co-workers and non-coworkers to watch the live streams of ITProTV. Unfortunately, my company currently uses CBT Nuggets (none of the people I've asked like it/utilize it), but those who do take the suggestion often ask the same question: Why do we not use ITProTV instead of CBT? I met a young man who was in his final year of college pursuing an accounting degree. He asked me about the IT industry. I suggested he look at ITProTV in order to see if there is a subject he's interested in. He immediately signed up, and while working two jobs and going to school, he managed to get his CCNA and pass the Microsoft 70-410 within 6 months. We hired him. If you just want to hone your skills, ITProTV delivers. If you are seeking certifications, ITProTV delivers. The only demographic that I can imagine where it would be unsuited, is simply for those who are ignorant that nearly every industry involves some form of technological understanding. ITProTV is good for end users "non-IT personnel", as well as those supporting end users.

• Their art videos are exceptional.
• Their marketing courses are relevant and contain useful content.
• Their AI courses are also informative.

• Amount and quality of content is great, plus the instructors are entertaining
• The user interface is easy to navigate and the videos can be streamed to just about any platform
• The Transcender practice tests in the subscription plan we have are practically worth the price of admission

• They have fraudulent business practices:
• I canceled my subscription after the first year. I have an email that my subscription was cancelled, my account also says the subscription was canceled, yet they charged me $349 for renewal.
• I originally paid for a one-year subscription via PayPal. Although I canceled the renewal before the term ended, the company bypassed my PayPal account entirely and charged my linked credit card directly for a second year. Because this transaction was processed outside of PayPal’s system, PayPal has no record of the charge and cannot assist with a dispute. I am reaching out to resolve this unauthorized direct charge immediately.
• They make it difficult to connect with customer service. It sends you to statements that basically say they don't issue refunds. It's very dicey how this is set up.

• The episode download feature could use a little work (speaking about the Android experience). When you download the episode, you need to go to downloaded in ITProTV instead of just playing on the normal episode content screen. It works well for what it is, but it would be nice to have the downloaded content play straight from the episode screen.
• I've had a few little issues with the Roku. It works great, but there have been a couple times when I needed to contact support because the Roku kept saying I wasn't a subscriber. The problem mostly resolved itself, but I still occasionally get the message. It isn't a huge deal since I can still access the content on Android or through a web browser.
• I would like to see an al la carte for school education. Currently, we must contact a sales rep for one-off trainings, like A+, Network+, etc. (the sales reps are phenomenal... so that isn't much of an issue!)

Using ITProTV has been a cakewalk. Not once have I wished that we went with a different vendor. The content stays updated. My technicians are improving their skills. We can train when we need it and access the content required. We are improving all the way around.... why wouldn't I want to renew?

I am giving them a 1. I can't get past the fact that they charged me for a second year even though I didn't renew my subscription. I have access to all the classes I purchased, and that's all I need. I can't give you any more positive feedback than I have because I'm so disappointed in how they handle customer service. Thousands of people have had the same experience.

Because they have a mobile app!

Let me start with... their chat really works. You aren't chatting with a bot. When we first looked into purchasing ITProTV, I opened a chat on their site. One of their sales people, Brandon, contacted me quickly and by phone. I totally thought I was chatting with a computer, then the phone rang and Brandon introduced himself. I was blown away. Then, on the two occasions when I contact support, I did it through the chat. Not only did my problem get resolved quickly, a tech named Jessica followed up via email a couple days later to make sure the issues hadn't continued. Fantastic!

I have reviewed 4 or so products, and most of them were very positive and useful comments.

Previously my team used the Microsoft on demand training which has everything you could ever dream of from Microsoft in the same format as ITProTV. It did have the latest and greatest Microsoft training because it is Microsoft, but it only had Microsoft and nothing more. The cost was the other issue. The On demand workshops subscription cost a lot more than my budget would allow. I would have been forced to pick who was getting training and who was not which would most likely cause some friction between the team members.

• I am an entrepreneur and need a wide range of business skills; their courses are well-suited to my needs.
• I found that the courses addressed my social media, AI, and content creation concerns.
• I'm looking forward to all the classes I purchased. It's everything I need in one place.

• I am aiming to have passed the first exam by January and I believe ITPro.TV is helping me achieve this goal.
• Having these two new qualifications with the help of ITPro.TV will enabled my business to be "Cyber Ready"
• This will enable us to offer advice to our clients for moving their business' forward.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info