DonationMatch vs. Greater Giving

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
DonationMatch
Score 9.1 out of 10
N/A
DonationMatch is a turnkey social good platform streamlining how in-kind donations from companies to nonprofit fundraising events generate mutual benefit. For generous companies, the DonationMatch platform handles the most time-consuming but necessary tasks--vetting the exempt status of organizations, applicant verification, meeting criteria, creation and e-delivery of barcoded gift certificates, promotion reminding, and recordkeeping. The…N/A
Greater Giving
Score 7.0 out of 10
N/A
Greater Giving, a Global Payments company, works exclusively with schools and nonprofits across the United States and Canada—offering integrated technologies to help simplify event management; quickly train volunteers; streamline check-in and check-out; and raise more funds. Greater Giving solutions are based on a single cloud-based platform.N/A
Pricing
DonationMatchGreater Giving
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
DonationMatchGreater Giving
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
DonationMatchGreater Giving
Top Pros
Top Cons
Best Alternatives
DonationMatchGreater Giving
Small Businesses
OneCause
OneCause
Score 9.3 out of 10
OneCause
OneCause
Score 9.3 out of 10
Medium-sized Companies
OneCause
OneCause
Score 9.3 out of 10
OneCause
OneCause
Score 9.3 out of 10
Enterprises
Blackbaud CRM
Blackbaud CRM
Score 7.4 out of 10
Blackbaud CRM
Blackbaud CRM
Score 7.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DonationMatchGreater Giving
Likelihood to Recommend
9.1
(1 ratings)
3.1
(5 ratings)
Usability
-
(0 ratings)
7.0
(1 ratings)
Support Rating
-
(0 ratings)
4.0
(1 ratings)
User Testimonials
DonationMatchGreater Giving
Likelihood to Recommend
DonationMatch Inc.
It is a great tool for connecting businesses with products or services to donate with interested persons, via non-profit fundraisers, which can be selected based on values and mission. It is also an affordable way to solicit donations for non-profit fundraising events.
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Global Payments
For our organization, Greater Giving is the best option because of the credit card swiping, the ease of the registration, and the tax receipts alone. I do wish that it would allow us to pass on the credit card fees to the purchaser, but for that reason, we don't use it for registration. For an organization NOT needing to swipe credit cards at the event for on-site purchases or using their tax receipt software, I do think that there are more affordable options.
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Pros
DonationMatch Inc.
  • Expands audience awareness. Directly connects me with interested persons.
  • Grows email list through participation in my donated content.
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Global Payments
  • Payment Facilitation
  • Ticket Puchasing
  • Auction Coordination
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Cons
DonationMatch Inc.
  • Minor detail, but when you reply to messages the subject line turns blank, and I wish it would populate as re: original message subject.
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Global Payments
  • Reports have frequent glitches; especially when downloading large amounts of data (more than 500 records).
  • Lacks data integration capabilities with other systems (Salesforce, Constant Contact, Zoho, etc.); I have found workarounds by uploading and downloading reports, but it really is a pain
  • Customer Support is terrible! The online support is uncaring and completely incompetent. On the other hand, the phone support is really friendly and generally quite knowledgeable about the product and solutions.
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Usability
DonationMatch Inc.
No answers on this topic
Global Payments
Great for beginners. Easy to get up and running quickly. I did worry a bit about my end-users accidentally changing or deleting data.
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Support Rating
DonationMatch Inc.
No answers on this topic
Global Payments
Online support was one of the worst customer service experiences I've ever had (I would give them a 1). Phone support and implementation support were very nice and knowledgeable.
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Alternatives Considered
DonationMatch Inc.
I've never used anything like this before. I used to do it all one non-profit at a time!
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Global Payments
We've used this for years, and see no reason to explore others!
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Return on Investment
DonationMatch Inc.
No answers on this topic
Global Payments
  • The reporting improved our abilities to provide accurate information more timely to the finance department - a plus when completing the annual 990 or other information for our auditors.
  • We saw an increase in collecting on pledges when we switched from a "text-to-give" platform (from another provider) to incorporating all event elements into Greater Giving. We were able to capture over 95% of gifts within 48 hours of the event compared to less than half that amount in previous years.
  • The reports generated by Greater Giving are better received by our board of directors - easier to digest and provide meaningful analytics
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