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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    HSI Donesafe

    Score8 out of 10
    Mid-Size Companies (51-1,000 employees)
    Donesafe is Health, Safety and Environment software that connects a management system from workers in the field to the management team in the boardroom, Donesafe was acquired by Health & Safety Institute (HSI) in February 2020.

    $5,600

    per year

    Recharge

    Score7.7 out of 10
    N/AReCharge, the eponymous subscription management software solution from ReCharge Payments headquartered in Santa Monica, is said by the vendor to have helped over 15,000 merchants launch and scale their subscription business. Be it a curated monthly box, recurring necessities or access to exclusive perks, they state ReCharge drives billions of dollars in annual processing for nearly 30 million consumers.N/A
    Pricing
    HSI DonesafeRecharge
    Editions & Modules
    Small
    $5,600.00
    per year
    Medium
    $12,000.00
    per year
    Large
    $24,000.00
    per year
    No answers on this topic
    Offerings
    Pricing Offerings
    HSI DonesafeRecharge
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup Fee$600No setup fee
    Additional DetailsBased on a per-worker basis - A worker is anyone in an organization. By having all users in the system, Donesafe can create more intelligent permissions and escalation settings, create unique user experiences, and deliver ‘just in time’ learning and notifications.—
    More Pricing Information
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    HSI DonesafeRecharge
    Likelihood to Recommend
    8.0
    (9 ratings)
    7.8
    (2 ratings)
    Usability
    8.3
    (9 ratings)
    7.8
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    2.0
    (1 ratings)
    User Testimonials
    HSI DonesafeRecharge
    Likelihood to Recommend
    HSI Donesafe
    Donesafe is suited to any business due to its customisability and flexibility. There are no situations we have found as yet where it is not suited.
    Incentivized
    Read full review
    Recharge
    If you are using Shopify and have plenty of ecommerce orders a month, Recharge is a no brainer when it comes to setting up and using a subscription service. We can't say enough about how well their team works and implements everything along the way. They also teach us common practice things to set up in the admin for customers to use, and help us with reporting and analysis to get better and grow.
    Incentivized
    Read full review
    Pros
    HSI Donesafe
    • Easy to use: The solution is easy for our people which encourages use.
    • Easy to design: We are able to configure our version to align with existing processes. We can do it our way which creates greater ownership of the process.
    • Transparency: Once the information is in the system, it is easy to create insights and learn where our opportunities lay.
    • Compliant: It creates a central repository of evidence to demonstrate compliance whenever required.
    Incentivized
    Read full review
    Recharge
    • Auto trigger subscription orders
    • Buy box widgets on the website
    Read full review
    Cons
    HSI Donesafe
    • Timely response from the contractor's support team.
    • Provision of more in depth training to the Admins.
    • Provision of more in depth training for the Admins to troubleshoot from the back end.
    • Constant follow up and checks done by the contractor after the launch would've been helpful.
    Incentivized
    Read full review
    Recharge
    • We would like to see a bit more design concepts with their product page widget
    • It would also be nice if they had a "Points Program" rather than just a Loyalty Program that worked off of money back
    • Very rarely their admin UI will hang, causing us to log out and try again.
    Incentivized
    Read full review
    Usability
    HSI Donesafe
    Donesafe has made it easier to roll out the system company-wide in a relatively short period of time. The mobile apps which work offline are the best part about getting the workforce onboarded and start using the tools for reporting incidents and doing inspections with easy checklists. The flexible system makes sure there are no unused parts of the software which just adds to the complexity.
    Incentivized
    Read full review
    Recharge
    In my experience, Recharge is very slow loading, both for our customer facing dashboards and our internal dashboards. We regularly deal with customer complaints, having difficulty using their subscription management dashboard. Working in the Recharge admin dashboard is also slow and clunky. It can be a little bit of a battle to get stuff done and it's not uncommon for analytics dashboards to simply fail to load. All in all, working with Recharge is not an enjoyable experience for me.
    Read full review
    Support Rating
    HSI Donesafe
    No answers on this topic
    Recharge
    In my experience, Recharge support is... quite poor. They are slow to respond and unhelpful. Even at a different brand I worked at with an Enterprise contract and guaranteed few hour response times, they would regularly take one to three days to get back to me, which is quite a bit longer than the Enterprise support response times. I've had to get into arguments with them multiple times about bugs before they would admit them to be bugs and fix them and their go to support is to usually blame Shopify. There was one time I accidentally sent an email to a different vendor asking about Recharge support, and the other vendor provided a more helpful response than Recharge support.
    Read full review
    Alternatives Considered
    HSI Donesafe
    Knocked it out of the park, in functionality and usability, particularly in the configuration at the back end. Looks good and customisable to meet branding and look and feel of the business.
    Incentivized
    Read full review
    Recharge
    We actually surveyed over a dozen potential Shopify subscription apps before we finally decided to settle on Recharge. Recharge is definitely not the cheapest, but they also weren't the most expensive, either. For the all of the features and technology they offer versus what they are charging, we found it to be extremely fair (and now well worth the price).
    Incentivized
    Read full review
    Return on Investment
    HSI Donesafe
    • Donesafe has myself and my organization a lot of time through no longer having manual tasks around safety.
    • It has mitigated infectious disease risks, through the effective and simple to use module
    Incentivized
    Read full review
    Recharge
    • Our subscriptions are 33% up already from our previous system
    • Email automation is working super smoothly
    • Their tools (like Cancelation Prevention) really do help with order churn
    Incentivized
    Read full review
    ScreenShots

    HSI Donesafe Screenshots

    Screenshot of where to automate manual workplace safety tasks, in Donesafe's "IF this THEN that" Automations EngineScreenshot of Donesafe Workflows.Screenshot of an example of the visual dashboards that turn real-time data into valuable insightsScreenshot of the mobile app, which is where to instant changes to Donesafe smart forms and 30 response type to choose fromScreenshot of Global Customer BrandsScreenshot of a visual dashboard.