Item: Donesafe
Rating: 10
Author: Verified User

Overall Satisfaction with Donesafe

Use Cases and Deployment Scope

We are using Donesafe as our default quality management platform. The majority of the complaints and incidents flow through Donesafe and are tracked regularly. It also helps us keep a company-wide wiki that acts as a knowledge base for new employees and also helps in getting them started quickly. Before Donesafe all of these were scattered across services and some of them were even paper-based, which made it really hard to keep track of and the additional effort it took to coordinate between them was saved after implementing Donesafe across the company.

Pros and Cons

Pros

Reporting incidents
Complaints management
Wik and training management

Cons

Native mobile apps
Reporting
Document management

Return on Investment

Better and frequent incident reporting
Less effort to get historical data or old reports
Continuous improvement to the process to improve safety

Alternatives Considered

EHS Insight

Donesafe has better offline capabilities in their native mobile apps making it hassle free for the employees in the field where they might have spotty internet connections.The forms are not as flexible in EHS Insight compared to Donesafe. EHS Insight seems to be a better fit for smaller teams which doesn't move a lot.

Key Insights

Do you think Donesafe delivers good value for the price?

Yes

Are you happy with Donesafe's feature set?

Yes

Did Donesafe live up to sales and marketing promises?

Yes

Did implementation of Donesafe go as expected?

Yes

Would you buy Donesafe again?

Yes

Other Software Used

Adobe Captivate Prime, Lever

Likelihood to Recommend

The ability to have the quality, environment, and incident data all in one place is great. Another major benefit is the flexibility to set up Donesafe according to the needs of the organization along with add-on apps and custom apps. All the quality check and inspections forms can be as detailed or as simple as the requirement asks for. It's easier for employees on the field to fill out the forms which are designed specifically for them.

Using Donesafe

Usability

Donesafe has made it easier to roll out the system company-wide in a relatively short period of time. The mobile apps which work offline are the best part about getting the workforce onboarded and start using the tools for reporting incidents and doing inspections with easy checklists.
The flexible system makes sure there are no unused parts of the software which just adds to the complexity.

Comments

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Must have all-in-one EHS platform