DonorScape (discontinued) vs. GoFundMe Pro

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
DonorScape (discontinued)
Score 7.8 out of 10
Mid-Size Companies (51-1,000 employees)
DonorScape was a wealth and philanthropic screening tool from Grenzebach Glier and Associates that has been discontinued, and is no longer available for sale.N/A
GoFundMe Pro
Score 8.1 out of 10
N/A
GoFundMe Pro is nonprofit fundraising software designed to help organizations fundraise in any way they want, wherever they want. GoFundMe Pro aims to unlock new opportunities to inspire giving, reach broader audiences, and drive greater impact. GoFundMe states they have supported over $40 billion in giving since 2010.N/A
Pricing
DonorScape (discontinued)GoFundMe Pro
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
DonorScape (discontinued)GoFundMe Pro
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsPricing is based on number of records, types of ratings returned, and professional services delivered.
More Pricing Information
Community Pulse
DonorScape (discontinued)GoFundMe Pro
Best Alternatives
DonorScape (discontinued)GoFundMe Pro
Small Businesses
Bonterra Network for Good
Bonterra Network for Good
Score 9.4 out of 10
Bonterra Network for Good
Bonterra Network for Good
Score 9.4 out of 10
Medium-sized Companies
OneCause
OneCause
Score 8.8 out of 10
OneCause
OneCause
Score 8.8 out of 10
Enterprises
Blackbaud Enterprise Fundraising CRM
Blackbaud Enterprise Fundraising CRM
Score 7.6 out of 10
Blackbaud Enterprise Fundraising CRM
Blackbaud Enterprise Fundraising CRM
Score 7.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DonorScape (discontinued)GoFundMe Pro
Likelihood to Recommend
7.8
(2 ratings)
7.6
(53 ratings)
Usability
-
(0 ratings)
9.0
(1 ratings)
Support Rating
6.9
(2 ratings)
9.9
(3 ratings)
User Testimonials
DonorScape (discontinued)GoFundMe Pro
Likelihood to Recommend
Discontinued Products
DonorScape is well suited for wealth screenings when biographical information is in good form
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GoFundMe
Well suited for organizations with large fundraising programs or many recurring donors, especially those who have the staffing to devote to reporting and fundraising data analysis. Variety of payment options is good for mobile-first or younger audiences who may be taking more frequent advantage of payment methods like Venmo and Apple Pay. Most useful if it is used in tandem as an event registration/event hosting platform (Classy Event Registration or Classy Live) as attendee data and fundraising is kept in a single place. Less appropriate for smaller organizations, or folks that will not be doing crowdfunding/peer-to-peer/events. There are other platforms that do standard donation pages well that have fewer bells and whistles but are accordingly cheaper.
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Pros
Discontinued Products
  • Capacity rating
  • Philanthropic history
  • Board history
  • Career history
  • Real estate holdings
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GoFundMe
  • The Classy platform is easy to use, both for the staff and our volunteer fundraisers
  • It's easy to build a great looking fundraising page
  • Classy support (particularly chat and phone) are attentive and responsive. Every one there is smart and nice!
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Cons
Discontinued Products
  • Ability to download large screenings easily.
  • Ability to interface with our CRM.
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GoFundMe
  • Campaigns lack customization options which can be limiting- while you can add code to make some changes, there is a basic framework that you can't always override.
  • Slow to roll out some donor payment options like Venmo.
  • Not inexpensive price point and on an annual contract, so the software is definitely an investment.
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Usability
Discontinued Products
No answers on this topic
GoFundMe
VERY easy to use, but lacks flexibility. But very easy to learn and master, even for someone with technical skills. They offer live chat which is a great help for on-demand support. At higher call volumes, you may wait 10 minutes, but I’ve never waited for more than that and the support if 90% of the time very helpful.
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Support Rating
Discontinued Products
DonorScape support has improved over the last few years. They are generally on point, but I have had my fair share of issues that have resulted in disrupted business processes. As of now, they are doing a fine job.
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GoFundMe
Classy's team was very helpful as we transitioned over, and helped us get everything set up quite easily. The few times we've had issues or questions, their online chat feature has been a quick way to get answers. On Giving Tuesday last year, the site went down, but Classy was quick with communication to its clients and had the problem resolved in about an hour. I know that if we have any problems or questions, the company and its team will be responsive and helpful. That makes a difference to me and our small team. We don't have time to troubleshoot or stay on hold for a long time waiting for support.
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Alternatives Considered
Discontinued Products
DonorScape appears to produce fewer false positives and format is user friendly.
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GoFundMe
I have not used any other platforms like Classy. Given I came into this organization after Classy was already chosen, I was pleased with how easy it was to learn the platform and how user-friendly the entire thing is. Although I haven't used any other platforms like it, I would highly recommend it.
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Return on Investment
Discontinued Products
  • DonorScape has helped us positively identify prospects who have turned into donors.
  • DonorScape has helped us make business decisions on hiring based on the number of prospects we have identified.
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GoFundMe
  • This has been nothing but positive. We use the basic version so there is no fee associated with it other than a percentage of each transaction. So everything that comes in is added revenue where the only investment is staff time, but there is no monetary investment.
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ScreenShots

DonorScape (discontinued) Screenshots

Screenshot of A basic constituent view.Screenshot of Detailed constituent data view.

GoFundMe Pro Screenshots

Screenshot of the Campaign Designer: Campaign pages can be used to collect one-time or recurring donations through a customizable, mobile-responsive web page optimized for conversion.Screenshot of Studio: Users can create conversion-optimized campaigns through stories that inspire support.Screenshot of Live Events: Power events of any size and location with an event fundraising platform that unites donors around a customized experience.Screenshot of Recurring Giving: To build a reliable revenue stream and appeal to more donors for ongoing support.Screenshot of an Embedded Donation Form: Maximizes conversion and revenue on websites.Screenshot of Peer-to-Peer: This mobilizes supporters and gives them the tools to fundraise for a cause on their own.