Dotloop vs. OneSite Leasing and Rents

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dotloop
Score 9.4 out of 10
N/A
Dotloop is presented by the vendor as an all-in-one real estate transaction management solution that gives brokers and teams full visibility into their business and empowers agents to close deals. It is now a property of Zillow (acquired 2015).
$29
per month
OneSite Leasing and Rents
Score 6.1 out of 10
N/A
RealPage, headquartered in Richardson, offers OneSite Leasing and Rents, the company's end-to-end property management solution which is fully customizable with a suite of modules available supporting accounting and budgeting, facilities management, document management, employee LMS, and other features.N/A
Pricing
DotloopOneSite Leasing and Rents
Editions & Modules
Starting Price
$29.00
per month
No answers on this topic
Offerings
Pricing Offerings
DotloopOneSite Leasing and Rents
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
DotloopOneSite Leasing and Rents
Top Pros
Top Cons
Best Alternatives
DotloopOneSite Leasing and Rents
Small Businesses
Condo Control
Condo Control
Score 9.0 out of 10
Dotloop
Dotloop
Score 9.4 out of 10
Medium-sized Companies
Condo Control
Condo Control
Score 9.0 out of 10
Condo Control
Condo Control
Score 9.0 out of 10
Enterprises
Accruent Lucernex
Accruent Lucernex
Score 7.9 out of 10
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Accruent Lucernex
Score 7.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DotloopOneSite Leasing and Rents
Likelihood to Recommend
9.9
(11 ratings)
5.0
(2 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
Usability
10.0
(3 ratings)
-
(0 ratings)
Support Rating
9.7
(6 ratings)
6.0
(1 ratings)
User Testimonials
DotloopOneSite Leasing and Rents
Likelihood to Recommend
Zillow
In Real Estate sales and property management, Dotloop will be your best friend. When you need clients or tenants to sign a lease or a contract, sending through dotloop is extremely easygoing and keeps everything organized pertaining to what you name the loop. I think I speak for my whole office when I say that without dotloop, our lives would be a disorderly mess, and we would find ourselves losing papers and becoming confused. Dotloop really helps our office like no other and has great support along the way!
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RealPage
OneSite Leasing and Rents is great for a decent-sized portfolio for all property management industries. While I currently use it for the Student Housing sector, I could see it doing the same functions in a Conventional and/or Senior space. I would not say OneSite is suitable for small property management businesses.
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Pros
Zillow
  • Dotloop has a great user interface. The features that seem small but are a huge help such as automatically scrolling to where the person needs to review and sign is very creative.
  • It has been great to be able to pull documents from the app on a mobile device to a web browser on a desktop.
  • It is very easy to organize documents (add, remove, arrange, edit, etc.)
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RealPage
  • Keeps accurate records.
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Cons
Zillow
  • The viewing could be a bit more user friendly when opening from different types of devices.
  • It would be nice if there was an alert that clients don't need to try to login when opening a document since they don't have an account.
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RealPage
  • Limited accessibility - Various functions are only available through Internet Explorer.
  • Reporting errors - Lately OneSite has experienced several errors within their reporting that have taken a decent amount of time to where it is affected business operations.
  • Customer service - OneSite's general customer service line could use some overall improvement in the process it takes to resolve routine issues.
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Usability
Zillow
While the admin and setup involve a learning curve, the ease of use for clients, even for complete novices to online document signing, makes Dotloop perfect as far as usability goes. We almost never have issues with clients signing documents or issues with lost/misplaced documents. It is made for people who have never signed an online document before.
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RealPage
No answers on this topic
Support Rating
Zillow
Whenever I have any issues with a loop or a document or signatures disappearing, I'm able to reach out to Dotloop and they answer promptly and appropriately. They've always been able to help me with whatever issues I have, in a timely fashion.
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RealPage
The support could use several improvements overall. Often times the agents you are speaking to go through a really slow and tedious troubleshooting process and when you attempt to explain what you've already tried, they still insist you begin at the beginning. The support you get doesn't always match the problem you are trying to solve and they have no online chat option available which is difficult when trying to resolve an issue and not having the time to spend on hold on the phone.
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Alternatives Considered
Zillow
I personally feel that Dotloop is much more organized and easier to use. It feels more efficient to use and I have noticed the majority of the people I work with are more aware of Dotloop and trust it more
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RealPage
I have only ever used a company made software and Yardi (for a short time). So I'm not too familiar with other software applications. However, in my experience, they all seem to operate very similarly. Most of the reporting and basic functions need to be universal for daily operations. Outside of that, I feel each has an equal amount of pros and cons to their software.
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Return on Investment
Zillow
  • Great at allowing our management to see what is going on within the office
  • Great at quality and compliance with the submit for review function
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RealPage
  • Increased efficiency
  • Difficult to learn for some
  • Increased costs: They charge per unit per month for absolutely everything.
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