DraftSight vs. Sage CRM

2D design work

3D design work

Large area (500m²+) analysis and assessment

From product design, including production drawings to lay out of large (10m x 1m footprint) layouts DraftSight is a cost effective solution providing all appropriate interfaces for BIM.

The level of detail during rendering (while it can be slow) is good for visualization and for use in installation and training materials

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as it is a very flexible software that can be adapted to any business model, other functions human resource management, manufacturing and supply chain planning, all these functions are housed in a highly technological interface. I liked this system because it made automating accounts payable so much easier.the control of the basic accounting of any type of company

• You can easily bring in a dwg format drawing into the programme and it will display the information just as well as AutoCAD.
• The programme supports shortcut features or one-click buttons for the most commonly used operations.
• Script files can be used which is a bonus.

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• When in client profile, it is very intuitive, allowing you to easily transcribe notes in the clients profile.
• Sage allows 3rd party plugins, so if you utilize a particular phone services or would like to import something as simple as google drive, its compatible.

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• The text search and replace is very crude and barely works. Needs a major revamping.
• The layout tabs are very clunky and hard to use. Needs to be fixed.
• DraftSight will fix a problem in one version, mess it up in another version, then fix it again later on. And so forth, and so forth, and so forth. Very poor software update control.

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• Reliance on Apache Tomcat causes a lot of headaches. There are common issues trying to start up the server, resulting from Apache Tomcat misconfigurations, or Java. Some forum posts on Sage City address common issues, but digging into server logs seems to be an often occurrence.
• Support is somewhat lacking, less user install base means error messages are sometimes hard to find quick answers for. Most of the knowledge found on the internet is in the Sage City forum.
• Integration with Microsoft 365 causes you to have to turn off some security features. This will result in your 365 tenants running lower security standards than recommended, it may put you at risk for targeted attacks.

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It has given us, a small startup, the ability to compete effectively with far larger competitors by evening the playing field at a low cost.

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There are really no other words to say, it is a very easy to use application that is more straightforward and has provided better results with the bulk of features that appeal to a very broad amount of users. There may be other CRM platforms out there that are more prevalent, but I have found them to be much more clunky and less intuitive than Sage CRM.

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Easy if you know how to use CAD software. But is not very difficult to learn using DraftSight if this is your first CAD software. As soon as you get in to it the work flow will save you a lot of time and its simple interface is very nice.

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Excellent integration with the most important social networks (LinkedIn, Facebook and Twitter) to get leads. The mobile app is quite useful for speeding up the tasks at hand and not relying on the computer or being in the office to get them done.

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Other than a bug created by a VAR tech support that didn't get resolved until I installed the next version, DraftSight has worked fine.

In general it's very quick to load drawings...now it depends a lot on the file we're opening or working on.

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Sage works very quickly based on the network you are using it on. It is internet based so if your network is slow, it will perform slowly. Reports seem to run reasonably fast, if there is too much information it is trying to populate that could slow it down a little. When Sage CRM is integrated with a Sage ERP product it doesn't tend to slow down either system at all

Technical support seems to be overseas with broken English and difficulty to read English. I asked for a trial license to try the fix but it was declined. Ask pratiksha.dahotre and gayatri.keskar for details. In summary, they released a broken version, I helped to fix by providing feedback and error logs. They claimed it is fixed but I can't test it.

Support team is really slow and they need to work on this really. Sometimes it takes days to resolve a simple query and there is no way to get it expedited. Rest the product is is amazing but the team should look into the costumer support and get it working

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Based on some knowledge of AutoCad, using Draftsight took a short time before I felt comfortable using it.

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Most training would come after a upgrade. Otherwise we would self teach new employees. Training was with a Sage Software partner SWK technologies.

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Take time to get used to where commands are and how the interface can be customized to suit your needs and work style. The keyboard commands are very helpful and can make work more efficient if time is taken to learn them.

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The implementation and upgrades were rather quick and straight forward. Attempting to link Sage CRM with Sage 100 ERP however was a nightmare and will be avoided by us in the future due to numerous issues.

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While SketchUp is free, DraftSights cost is minimal and its abilities are much greater. It is so much easier to layout and modifies a system design. Since DraftSight is compatible with all versions of CAD, it makes it easy to collaborate with customers on their specific system design. We spend less time and see greater sales on our projects.

Whilst SAGE CRM was selected around 10 years ago and we became a partner, the main contenders would have been at the time Sales Logix and MS CRM 4.0. However, we had extensive experience of the mid-market CRM's and decided on SAGE CRM since it had a clean, easy to understand interface and importantly offered both workflow automation and Self Service capability, all of which across both the Case and Sales and Marketing functionality was seamless and saved time. As it was pure browser based, access was from anywhere we wanted. In my view, SAGE CRM still stacks up well against all the other mid-market CRM systems and offers good value for money, but more importantly, it is an easy to operate and customisable solution which user like. Again, we can teach administration users very quickly to support and customise themselves since the admin. function are clear as well.

It's a typical contract for cad software. It was inexpensive at the time I started. But now the more useful features are on the more premium (priced) version.

As a startup, we really appreciate scalable software or tools, and because we use it for diverse types of projects, flexibility is key.

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Quite responsive when I have an issue, and with little to no delay in responding. They are professional and know the software so have been able to solve all of the issues that I have had with both using the software and also with making revisions as required. Non-technical issues like invoices have also been resolved quickly.

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• Draftsight has been very cost effective, it was free a few years ago then £79 a year, which it still is if you have the standard version. Now the minium level is Profession edition at £159+ VAT per year. Which is still very good value for money, just more that what we currently pay with the standard licences we have.

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• It is very affordable in pricing, compared to competitors
• Lead management and convertion into prospects is also a very easy process
• Lead capture from web pages should be available, and better ways to capture leads from tradeshows by uploading directly from scanned business cards

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info