TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    DreamHost

    Score9.3 out of 10
    N/ADreamHost is a website hosting service with features such as managed VPS hosting, public cloud computing, and dedicated servers. Managed options include WordPress with the DreamPress upgraded service with staging and coaching, WooCommerce hosting, as well as dedicated server hosting.

    $3.95

    per month

    SiteGround

    Score8.8 out of 10
    N/ASiteGround offers website hosting, as well as managed WordPress, managed Woo Commerce, fully managed cloud services available to support a variety of services, as well as reselling.

    $14.99

    per month

    Pricing
    DreamHostSiteGround
    Editions & Modules
    Shared
    $3.95
    per month
    DreamPress
    $16.95
    per month
    StartUp 24 months
    $14.99
    per month
    StartUp 12 months
    $17.99
    per month
    StartUp 1 month
    $24.99
    per month
    GrowBig 24 months
    $24.99
    per month
    GrowBig 12 months
    $29.99
    per month
    GrowBig 1 month
    $34.99
    per month
    GoGeek 24 months
    $39.99
    per month
    GoGeek 12 months
    $44.99
    per month
    GoGeek 1 month
    $49.99
    per month
    GoGeek 3 months
    $49.99
    per month
    Offerings
    Pricing Offerings
    DreamHostSiteGround
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    DreamHostSiteGround
    Considered Both Products
    Dreamhost
    Chose DreamHost
    I have used many different hosting platforms over the years. My personal favorite hosting environment is cPanel on a dedicated server. The DreamHost feature set falls right in the middle of most managed hosting platforms for me. It provides all the basic needs, but lacks …
    Incentivized
    Chose DreamHost
    Dreamhost had previously been a significant upgrade over our previous host, Arvixe. We switched after repeated technical issues and cutbacks of the Arvixe staff forced us to move quickly, and Dreamhost accommodated us tremendously. Performance-wise they compare well with GoDaddy
    Incentivized
    SiteGround
    Chose SiteGround
    SiteGround is the BEST option if you are looking for price and have a small web project. Compared to other services who want to say the same, I never had a site go down, reach memory capacity, have my information sold off to, etc. SiteGround provides what they say they can …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    78%
    Would buy again
    7 Answers
    Delivers good value for the price
    No answers on this topic
    88%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    No answers on this topic
    89%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    88%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    No answers on this topic
    88%
    Implementation went as expected
    7 Answers
    Best Alternatives
    DreamHostSiteGround
    Small Businesses
    AccuWebHosting.Com
    Score9.9 out of 10
    AccuWebHosting.Com
    Score9.9 out of 10
    Medium-sized Companies
    No answers on this topic
    No answers on this topic
    Enterprises
    AccuWebHosting.Com
    Score9.9 out of 10
    AccuWebHosting.Com
    Score9.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DreamHostSiteGround
    Likelihood to Recommend
    7.0
    (10 ratings)
    7.0
    (16 ratings)
    Likelihood to Renew
    8.2
    (1 ratings)
    -
    (0 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    10.0
    (1 ratings)
    9.9
    (4 ratings)
    User Testimonials
    DreamHostSiteGround
    Likelihood to Recommend
    Dreamhost
    Dreamhost was previously a great web host with reliable service and top-notch features, but I can no longer recommend them. If you're looking for web hosting on a Linux platform (such as running PHP or platforms like Wordpress, Jooma, or Drupal), with simple pricing services, then this is the great service for you. One big downside is lack of phone customer support. This is especially frustrating because of their many issues the last few weeks, which aren't easily resolved or addressed by their team.
    Incentivized
    Read full review
    SiteGround
    If you've got a WordPress site and are unhappy with the performance, support or price of your current hosting service, SiteGround is well worth checking out as it excels in all those areas. From a single one-off blog, to more robust hosting packages, they offer a range of options that are well-suited to any budget or service need. Everybody, from noobs to experienced developers needs support from time to time, and SiteGround's team is the best I've seen. Not only are they easy to communicate with and highly proficient to solve any issue I've thrown their way, they're also easy to reach with multiple access options with minimal wait times.
    Incentivized
    Read full review
    Pros
    Dreamhost
    • Customer service is industry-best. We've never had a problem that wasn't solved by them almost immediately.
    • Their dashboard is extremely easy to use and doesn't cause any confusion at all.
    • Their website speeds are good but not great. In an age when speed is important, they are good enough, especially for the price.
    • They have a great backup feature.
    Incentivized
    Read full review
    SiteGround
    • You get a number of page views as a guide to your bandwidth, and a fixed amount of disk space on the server. So you know what you have to work with. No hazy promises of “unlimited” resources.
    • If you pay more, you’re allocated a server with fewer accounts, so there’s less chance you’ll be slowed down by your neighbors.
    • Its self-help material is pretty good — close to InMotion Hosting for knowledgebase quality.
    • SiteGround tackles slow speeds from all angles, using SSD storage, Nginx, SuperCacher, CloudFlare CDN, and HHVM.
    Incentivized
    Read full review
    Cons
    Dreamhost
    • They could have better deploy solutions for not so experienced users
    • More integration with external services to automate some tasks
    • Better ways to track hosting performance
    • The user management could be easier to understand
    Incentivized
    Read full review
    SiteGround
    • Business model and clarity about prices after the second year
    • Server Performance when it's stressed or under a big volume of traffic
    • Upgrading model. Sometimes I felt like it was mandatory to update and pay more for basic needs, even with low traffic volumes
    Incentivized
    Read full review
    Likelihood to Renew
    Dreamhost
    We have every intention of staying with Dreamhost, but we are a tad concerned with the company's recent involvement in high profile litigation and controversial topics. While we don't take a position one way or another on what type of content they should host, one concern we have is that repeated attacks on their infrastructure have caused significant downtime during business hours for us, and that's something we'll have to take into consideration going forward.
    Incentivized
    Read full review
    SiteGround
    No answers on this topic
    Usability
    Dreamhost
    No answers on this topic
    SiteGround
    The UX is fluid and easy to understand.
    Incentivized
    Read full review
    Support Rating
    Dreamhost
    Whether we're calling in on the phone, live chatting or emailing, we get immediate high-quality, native English-speaking support. This cannot be overstated when it comes to hosting, because support tickets are usually time sensitive and high stress. I've always had great experiences with the limited times we've needed to use DreamHost support. We've dealt with support for many other providers and no one comes close to DreamHost.
    Incentivized
    Read full review
    SiteGround
    I don't feel stress about the website and emails hosted with SiteGround. I like the customer/tech support, the agents are always polite and ready to find a solution. My websites are secure and has a free SSL certificate - I can get on with my business. The boost in speed to the webpage loads is a big bonus especially when designing and developing websites online. They also provide tips and how to videos on various topics which is valuable learning tool.
    Incentivized
    Read full review
    Alternatives Considered
    Dreamhost
    We've tried a few other WordPress-specific hosts, as well as other shared hosting providers (Rackspace, WPEngine, and others). We have found that DreamHost gives the best balance of cost, performance, and features, for our needs. All vendors have their own pitfalls and shortcomings, and DreamHost isn't without its own, but it works for us.
    Incentivized
    Read full review
    SiteGround
    I used Namescheap in the past. I believe Namescheap is a big company compared to SiteGround, as big as godaddy. I think because of that, you get what you expect. Good services, but maybe more costly and you have to pay for everything as extra. Email $5, SSL $10, CDN $10 etc In my opinion, SiteGround actually has packages that make sense for wordpress hosting. If my website gets a lot of traction in the future, I will need to upgrade from the current plan and maybe move away from SiteGround.
    Read full review
    Return on Investment
    Dreamhost
    • The service can really be a positive value with its very solid performance and lack of downtime issues found with other services.
    • For those with limited hosting or web development knowledge, the service can be a challenge to fully utilize. Sometimes this may mean additional training.
    • The service also provides a number of expansion opportunities for growing with greater functionalities.
    Incentivized
    Read full review
    SiteGround
    • All the sites I've set up at SiteGround are performing faster than they did at their previous hosting provider. This yields a superior customer experience and higher Google/SEO rankings.
    • Their service has been rock solid, necessitating little support (which is admittedly less than ideal for my support business, but a boon for my clients bottom line) and zero downtime.
    • Easy to get new sites up and running, which speeds creation of new businesses and rapid deployment of conceptual campaigns.
    Incentivized
    Read full review
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