Dripos vs. Kounta vs. Vend

Dripos is a great alternative to Square POS in most use cases. Although the monthly fee is higher than Square's "free," the fact that so many other features are included in that price — loyalty, online ordering, scheduling, team messaging, even payroll — makes it a much better value than paying for those add-ons within Square. It is best suited for quick-serve places with limited menus (I wouldn't yet suggest running a full-service, waiters-at-tables restaurant with it) and employee teams with no more than 20 per location (updates to scheduler may change this assessment soon enough).

Incentivized

Kounta is particularly well suited to small to medium sized hospitality businesses. It has a great many number of add-ons and integrations that enhance the user experience and its general usefulness from a back end perspective. For example, there is the ability to program automatic menu surcharges for certain circumstances, such as public holidays. It also handles bill-splitting well. It could possibly be less appropriate for venues that need extremely detailed sales data, or for those venues that have very complicated menus or ordering options.

Incentivized

Vend was great fit for this dry cleaner/laundry that had high traffic volume with customers stopping in before and after work. Things need to be done quickly.

Incentivized

• Connectivity across terminals
• Reliability
• Ease of use
• A+ customer service and tech support

Incentivized

• Streamlines Kitchen Dockets
• Automatic billing
• Can add items to suit business needs
• Quick & Easy to set up

Incentivized

• Retail sales
• Inventory management
• Sales and promotions
• Reporting

Incentivized

• Needs more user customization options
• Scheduler piece is clunky (but software is being updated regularly)

Incentivized

• An easier to modify table plan
• A dedicated 'print receipt' button
• Improved sync times

Incentivized

• It would be nice to have alternate ways to adjust prices

Incentivized

Not much support needed but they were fast and helpful when it was.

Incentivized

Dripos is an affordable upgrade from Square POS, but still less costly than alternatives like Toast or Upserve, and does not require purchase of any specialized equipment outside of card readers (main software works on any iOS or Android devices, and you can mix and match these). Their customer service and tech support are both top-notch and more responsive than any others I've experienced.

Incentivized

We moved from Vend to Kounta because of Kounta's enhanced functionality for the hospitality domain. Vend was, at the time, more oriented towards the retail industry and so it lacked key features that would have allowed our business to grow and become more efficient. Over time, Kounta has continually improved and adapted to better suit its customers' needs.

Incentivized

Vend is much more capable than Square POS for product management and inventory control. ShopKeep is fairly similar to Vend but is a more closed ecosystem with fewer third-party integrations and less frequent updates.

Incentivized

• Stellar tech support has greatly eliminated problems, and my employees can handle those calls themselves
• Company is very receptive to product development ideas, and implements changes quickly
• Cost savings vs Square has been positive

Incentivized

• I find the program expensive to use

Incentivized

• Correct inventory levels has been a game-changer. We use to oversell because of inconsistencies between POS and e-commerce sales.
• The built-in loyalty program has been very useful and was much more appealing to customers than we originally predicted.

Incentivized