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Dripos is a great alternative to Square
December 29, 2023

Dripos is a great alternative to Square

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dripos

Dripos is our point of sale at all three locations of our quick-serve cafe/restaurant. It is a reliable, mostly frictionless alternative to Square, w/ KDS and printing features that suit our needs. It is also our online ordering platform.
  • Connectivity across terminals
  • Reliability
  • Ease of use
  • A+ customer service and tech support
  • Needs more user customization options
  • Scheduler piece is clunky (but software is being updated regularly)
  • Stellar tech support has greatly eliminated problems, and my employees can handle those calls themselves
  • Company is very receptive to product development ideas, and implements changes quickly
  • Cost savings vs Square has been positive
Dripos is an affordable upgrade from Square POS, but still less costly than alternatives like Toast or Upserve, and does not require purchase of any specialized equipment outside of card readers (main software works on any iOS or Android devices, and you can mix and match these). Their customer service and tech support are both top-notch and more responsive than any others I've experienced.

Do you think Dripos delivers good value for the price?

Yes

Are you happy with Dripos's feature set?

Yes

Did Dripos live up to sales and marketing promises?

Yes

Did implementation of Dripos go as expected?

Yes

Would you buy Dripos again?

Yes

Dripos is a great alternative to Square POS in most use cases. Although the monthly fee is higher than Square's "free," the fact that so many other features are included in that price — loyalty, online ordering, scheduling, team messaging, even payroll — makes it a much better value than paying for those add-ons within Square. It is best suited for quick-serve places with limited menus (I wouldn't yet suggest running a full-service, waiters-at-tables restaurant with it) and employee teams with no more than 20 per location (updates to scheduler may change this assessment soon enough).