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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Drupal

    Score7.1 out of 10
    N/ADrupal is a free, open-source content management system written in PHP that competes primarily with Joomla and Plone. The standard release of Drupal, known as Drupal core, contains basic features such as account and menu management, RSS feeds, page layout customization, and system administration.N/A

    NextGen Healthcare EHR

    Score6.9 out of 10
    N/ANextGen Healthcare provides ambulatory practices of all size solutions along with dedicated support and professional services. NextGen® Enterprise EHR offers practices configurable clinical content, workflows, and an integrated patient experience platform that incorporates telehealth. With NextGen® Mobile, providers’ smartphones become an extension of the EHR, saving time. NextGen has its own fully integrated solutions that provide dictation, speech-to-text, direct to desktop and Ambient…N/A
    Pricing
    DrupalNextGen Healthcare EHR
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    DrupalNextGen Healthcare EHR
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    DrupalNextGen Healthcare EHR
    Considered Both Products
    Open Source
    No answer on this topic
    NextGen Healthcare
    No answer on this topic
    Key User Insights
    Would buy again
    76%
    Would buy again
    13 Answers
    90%
    Would buy again
    35 Answers
    Delivers good value for the price
    88%
    Delivers good value for the price
    14 Answers
    90%
    Delivers good value for the price
    27 Answers
    Happy with the feature set
    76%
    Happy with the feature set
    13 Answers
    79%
    Happy with the feature set
    31 Answers
    Lived up to sales and marketing promises
    92%
    Lived up to sales and marketing promises
    12 Answers
    74%
    Lived up to sales and marketing promises
    14 Answers
    Implementation went as expected
    87%
    Implementation went as expected
    13 Answers
    86%
    Implementation went as expected
    25 Answers
    Features
    DrupalNextGen Healthcare EHR
    Security
    Comparison of Security features of Drupal and NextGen Healthcare EHR
    Feature
    Drupal
    8.3
    74 Ratings
    1% above category average
    NextGen Healthcare EHR
    -
    Ratings
    Role-based user permissions8.374 Ratings00 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Drupal and NextGen Healthcare EHR
    Feature
    Drupal
    7.8
    69 Ratings
    0% below category average
    NextGen Healthcare EHR
    -
    Ratings
    API7.364 Ratings00 Ratings
    Internationalization / multi-language8.260 Ratings00 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of Drupal and NextGen Healthcare EHR
    Feature
    Drupal
    6.5
    78 Ratings
    19% below category average
    NextGen Healthcare EHR
    -
    Ratings
    WYSIWYG editor6.371 Ratings00 Ratings
    Code quality / cleanliness8.275 Ratings00 Ratings
    Admin section7.078 Ratings00 Ratings
    Page templates5.677 Ratings00 Ratings
    Library of website themes5.568 Ratings00 Ratings
    Mobile optimization / responsive design6.572 Ratings00 Ratings
    Publishing workflow6.776 Ratings00 Ratings
    Form generator6.672 Ratings00 Ratings
    Web Content Management
    Comparison of Web Content Management features of Drupal and NextGen Healthcare EHR
    Feature
    Drupal
    6.6
    77 Ratings
    13% below category average
    NextGen Healthcare EHR
    -
    Ratings
    Content taxonomy6.971 Ratings00 Ratings
    SEO support6.472 Ratings00 Ratings
    Bulk management6.467 Ratings00 Ratings
    Availability / breadth of extensions6.670 Ratings00 Ratings
    Community / comment management6.869 Ratings00 Ratings
    Billing and Claims Management
    Comparison of Billing and Claims Management features of Drupal and NextGen Healthcare EHR
    Feature
    Drupal
    -
    Ratings
    NextGen Healthcare EHR
    5.7
    43 Ratings
    27% below category average
    Real-time eligibility verification00 Ratings6.538 Ratings
    Claims management00 Ratings4.537 Ratings
    Coding00 Ratings6.238 Ratings
    Patient billing00 Ratings6.234 Ratings
    Financial Reporting00 Ratings5.334 Ratings
    Patient Scheduling
    Comparison of Patient Scheduling features of Drupal and NextGen Healthcare EHR
    Feature
    Drupal
    -
    Ratings
    NextGen Healthcare EHR
    7.9
    32 Ratings
    3% above category average
    Rule-based scheduling00 Ratings8.01 Ratings
    Automated appointment reminders00 Ratings7.730 Ratings
    Automated patient check-in00 Ratings9.01 Ratings
    Multi-location support00 Ratings9.01 Ratings
    Calendar interface00 Ratings5.725 Ratings
    Electronic Medical Records
    Comparison of Electronic Medical Records features of Drupal and NextGen Healthcare EHR
    Feature
    Drupal
    -
    Ratings
    NextGen Healthcare EHR
    6.5
    40 Ratings
    10% below category average
    Charting / document management00 Ratings6.540 Ratings
    Templates00 Ratings6.539 Ratings
    Patient portal00 Ratings6.638 Ratings
    Mobile/tablet support00 Ratings5.431 Ratings
    Fax integration00 Ratings7.01 Ratings
    Integration with other EMR and PM systems00 Ratings9.025 Ratings
    Workflow automation00 Ratings5.01 Ratings
    Speech recognition00 Ratings7.325 Ratings
    Customization00 Ratings5.137 Ratings
    E-prescribing00 Ratings6.638 Ratings
    Medical Security and Privacy
    Comparison of Medical Security and Privacy features of Drupal and NextGen Healthcare EHR
    Feature
    Drupal
    -
    Ratings
    NextGen Healthcare EHR
    7.6
    41 Ratings
    8% below category average
    HIPAA compliance00 Ratings8.541 Ratings
    Role-based permission levels00 Ratings6.01 Ratings
    Data backups and redundancy00 Ratings9.01 Ratings
    Local mode / networking failsafe00 Ratings7.01 Ratings
    Workflow and Scale
    Comparison of Workflow and Scale features of Drupal and NextGen Healthcare EHR
    Feature
    Drupal
    -
    Ratings
    NextGen Healthcare EHR
    6.8
    41 Ratings
    10% below category average
    Task tracking00 Ratings6.01 Ratings
    Specialty-specific workflows00 Ratings6.01 Ratings
    Multi-office / multi-physician capabilities00 Ratings8.341 Ratings
    Best Alternatives
    DrupalNextGen Healthcare EHR
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    Umbraco CMS
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    Square Online
    Score7.7 out of 10
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    Enterprises
    RWS Tridion Sites
    Score9 out of 10
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    User Ratings
    DrupalNextGen Healthcare EHR
    Likelihood to Recommend
    6.8
    (87 ratings)
    6.5
    (44 ratings)
    Likelihood to Renew
    1.0
    (19 ratings)
    8.2
    (2 ratings)
    Usability
    6.9
    (20 ratings)
    5.3
    (38 ratings)
    Availability
    9.7
    (3 ratings)
    -
    (0 ratings)
    Performance
    8.9
    (2 ratings)
    7.0
    (1 ratings)
    Support Rating
    1.0
    (5 ratings)
    1.8
    (1 ratings)
    In-Person Training
    8.0
    (1 ratings)
    7.3
    (1 ratings)
    Online Training
    6.0
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    5.1
    (4 ratings)
    -
    (0 ratings)
    Ease of integration
    9.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    DrupalNextGen Healthcare EHR
    Likelihood to Recommend
    Open Source
    If you want to set up a basic Not For Profit (NFP) Membership system and content base, Word Press is easier than Drupal. However, if you have specific needs that require a fair bit of customisation then Drupal is the best CRM available. If the webmaster is confident with PHP and SQL, Drupal allows a lot of creativity.
    Incentivized
    Read full review
    NextGen Healthcare
    NextGen is very easy to navigate and simple to learn. The patient scheduling and calendars are very clear and the flexibility to customize the calendars is very helpful. When we are making patient appointments it is clear what times are available for each doctor and office which helps avoid mistakes since we have multiple doctors and offices.
    Incentivized
    Read full review
    Pros
    Open Source
    • Drag and drop functionality is easy to use
    • Easy to switch between straight text and HTML content
    • Ability to easily have multiple environments so that pages can be built in b/c-stage before they are approved and published
    • Solid user experience where it's clear how to navigate the platform
    Incentivized
    Read full review
    NextGen Healthcare
    • it is easy to create an appointment for a patient. The system is easy to use. It can easily show you when the next appoint is and also has pop up system alerts that the staff can view as to any special things that may need to be done before that appointment is created
    • Adding charges from an encounter is effortless, creates the claim and is sent to the clearing house and onto the payer. This process is all documented
    • one of the best features I like is that in the background is that NextGen documents every user's actions as to what is being done to the patient's chart. As a manager I can view what has happen over time with the patient's chart and easily repair what's needed
    Incentivized
    Read full review
    Cons
    Open Source
    • This is not an easy CMS to work with if you don't have a good understanding of website development. It isn't "plug-and-play" like Wordpress or Shopify.
    • Over time, doing major updates to the system can be taxing, especially if you aren't well-versed enough in doing system updates in line with your "child" theme and code.
    • The CMS can become somewhat cumbersome with server resources if not carefully optimized while you build and customize it to your liking.
    Incentivized
    Read full review
    NextGen Healthcare
    • NextGen completely misses the mark for ASCs, especially multispecialty.
    • NextGen EHR constantly struggles with UDS reporting based on the EHR documentation.
    • NextGen EHR struggles to compete because of automation. Most practices want to be dexterous, but it's not sustainable as we look to AI and automation.
    Incentivized
    Read full review
    Likelihood to Renew
    Open Source
    The time and money invested into this platform were too great to discontinue it at this point. I'm sure it will be in use for a while. We have also spent time training many employees how to use it. All of these things add up to quite an investment in the product. Lastly, it basically fulfills what we need our intranet site to do.
    Read full review
    NextGen Healthcare
    combination of feature and cost for our organization. other EHRs too costly without much added benefit. good customer support. that is all that is all that is all that is all that is all that is all that is all that is all that is all that is all that is all
    Incentivized
    Read full review
    Usability
    Open Source
    As a team, we found Drupal to be highly customizable and flexible, allowing our development team to go to great lengths to develop desired functionalities. It can be used as a solution for all types of web projects. It comes with a robust admin interface that provides greater flexibility once the user gets acquainted with the system.
    Incentivized
    Read full review
    NextGen Healthcare
    I gave this rating because it is truly a system that flows data extremely well within the NextGen ecosystem. Many times you will find systems that do not want to talk to each other from a data perspective, let alone from a capabilities lens. NextGen Healthcare EHR delivers on this data flow without aggregation to where you are deciding on what not to bring into the chart rather than worrying if it is in available.
    Incentivized
    Read full review
    Reliability and Availability
    Open Source
    Drupal itself does not tend to have bugs that cause sporadic outages. When deployed on a well-configured LAMP stack, deployment and maintenance problems are minimal, and in general no exotic tuning or configuration is required. For highest uptime, putting a caching proxy like Varnish in front of Drupal (or a CDN that supports dynamic applications).
    Read full review
    NextGen Healthcare
    No answers on this topic
    Performance
    Open Source
    Drupal page loads can be slow, as a great many database calls may be required to generate a page. It is highly recommended to use caching systems, both built-in and external to lessen such database loads and improve performance. I haven't had any problems with behind-the-scenes integrations with external systems.
    Incentivized
    Read full review
    NextGen Healthcare
    Pages load quickly and reports are uploaded quickly. It just takes far too many clicks to get anything complete in this program. If a patient wants to pay for something after we have checked them out of their appointment, or wants to make an appointment it is not efficient. In a busy practice like ours efficiency is key and we need to keep the flow going
    Incentivized
    Read full review
    Support Rating
    Open Source
    As noted earlier, the support of the community can be rather variable, with some modules attracting more attraction and action in their issue queues, but overall, the development community for Drupal is second to none. It probably the single greatest aspect of being involved in this open-source project.
    Incentivized
    Read full review
    NextGen Healthcare
    Tier 1 support is useless. They gather details we've already provided and have no idea how to help us. Techs just call rather than scheduling an appointment which means we are in the middle of something else and our internal IT is unavailable to provide appropriate connection. Webex details aren't provided in advance of the call so it's difficult to get connected timely to have a conversation in real time during the support session. Many issues drag on for months and tickets get closed without resolution. It's a "known issue" is the most unhelpful response to a recurring problem. UGM Learning Lab is perfect because the issues based experts are there! It would be ideal to always be connected like that in real time
    Incentivized
    Read full review
    In-Person Training
    Open Source
    I was part of the team that conducted the training. Our training was fine, but we could have been better informed on Drupal before we started providing it. If we did not have answers to tough questions, we had more technical staff we could consult with. We did provide hands-on practice time for the learners, which I would always recommend. That is where the best learning occurred.
    Read full review
    NextGen Healthcare
    Very informative training which helped me to adapt quickly to the system
    Incentivized
    Read full review
    Online Training
    Open Source
    The on-line training was not as ideal as the face-to-face training. It was done remotely and only allowed for the trainers to present information to the learners and demonstrate the platform online. There was not a good way to allow for the learners to practice, ask questions and have them answered all in the same session.
    Read full review
    NextGen Healthcare
    No answers on this topic
    Implementation Rating
    Open Source
    Plan ahead as much you can. You really need to know how to build what you want with the modules available to you, or that you might need to code yourself, in order to make the best use of Drupal. I recommend you analyze the most technically difficult workflows and other aspects of your implementation, and try building some test versions of those first. Get feedback from stakeholders early and often, because you can easily find yourself in a situation where your implementation does 90% of what you want, but, due to something you didn't plan for, foresee, or know about, there's no feasible way to get past the last 10%
    Incentivized
    Read full review
    NextGen Healthcare
    No answers on this topic
    Alternatives Considered
    Open Source
    Drupal can be more complex to learn, but it offers a much wider range of applications. Drupal’s front and backend can be customized from design to functionality to allow for a wide range of uses. If someone wants to create something more complex than a simple site or blog, Drupal can be an amazing asset to have at hand.
    Incentivized
    Read full review
    NextGen Healthcare
    NG is like no other software I have ever used. I thought if you used one software they are all alike. Not this software, it is totally different but let me tell you very thorough and it also can track anything that anyone has done in a work day. Good auditing system.
    Incentivized
    Read full review
    Scalability
    Open Source
    Drupal is well known to be scalable, although it requires solid knowledge of MySQL best practices, caching mechanisms, and other server-level best practices. I have never personally dealt with an especially large site, so I can speak well to the issues associated with Drupal scaling.
    Incentivized
    Read full review
    NextGen Healthcare
    No answers on this topic
    Return on Investment
    Open Source
    • Given the endless possibilities that Drupal can have, we tend to have great support going on when we get a website launched
    • It has become much much faster and easier for us to launch a new project due to reusability
    • Configuration management in Drupal helps greatly with CI/CD, saves us costs
    Read full review
    NextGen Healthcare
    • While in some cases, NextGen Healthcare EHR improves efficiency, most practices are not able to reduce staff, they usually have to actually have .5-1 more employees per physician or midlevel provider. These employee roles change and shift throughout the implementation and into the adaptation process. Those staff generally slowly transition to where they are needed next.
    Incentivized
    Read full review
    ScreenShots

    NextGen Healthcare EHR Screenshots

    Screenshot of NGE Practice Management - a patient chartScreenshot of NextGen Healthcare's Ambient AssistScreenshot of the Patient Experience on a mobile deviceScreenshot of the Patient Experience Dashboard