DX Spectrum vs. Splunk IT Service Intelligence (ITSI)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
DX Spectrum
Score 8.0 out of 10
N/A
DX Spectrum (formerly CA Spectrum) is network fault management software, from Broadcom company CA Technologies.N/A
Splunk IT Service Intelligence (ITSI)
Score 9.2 out of 10
N/A
Splunk supports IT operations analytics with the Splunk IT Service Intelligence premium offering, a software application available to subscribers to Splunk Cloud or Splunk Enterprise log analytics and SIEM platforms.N/A
Pricing
DX SpectrumSplunk IT Service Intelligence (ITSI)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
DX SpectrumSplunk IT Service Intelligence (ITSI)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
DX SpectrumSplunk IT Service Intelligence (ITSI)
Top Pros
Top Cons
Best Alternatives
DX SpectrumSplunk IT Service Intelligence (ITSI)
Small Businesses
Sentry
Sentry
Score 9.0 out of 10
Sentry
Sentry
Score 9.0 out of 10
Medium-sized Companies
Sentry
Sentry
Score 9.0 out of 10
Sentry
Sentry
Score 9.0 out of 10
Enterprises
ignio AIOps
ignio AIOps
Score 9.0 out of 10
ignio AIOps
ignio AIOps
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DX SpectrumSplunk IT Service Intelligence (ITSI)
Likelihood to Recommend
8.0
(2 ratings)
8.9
(23 ratings)
Likelihood to Renew
-
(0 ratings)
8.2
(2 ratings)
Support Rating
-
(0 ratings)
8.8
(3 ratings)
User Testimonials
DX SpectrumSplunk IT Service Intelligence (ITSI)
Likelihood to Recommend
Broadcom
As I said before, not only for Spectrum, but for any monitoring tool, you need to know what is critical in your environment and think about how exactly you should monitor and treat it. If you have done that, everything will work just fine.
  • Well Suited - Networking Monitoring
  • Less Appropriate - When you need to customize some monitoring and to update the version
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Splunk
Splunk ITSI is a great tool (and toolbox) for combining together numerous and varied monitoring regimes to bring more holistic analysis and reduce alert fatigue. By leveraging the Splunk ITSI service and KPI modeling regime, ecosystem telemetry can be turned into a more reliable, clearer, high-level perspective on the current state of your components and services.
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Pros
Broadcom
  • Polling and traps can be configured to take heartbeats at specified intervals and notify on an event in real-time, respectively.
  • Topology of devices gives a high-level overview of network architecture.
  • Discovery of devices is simple and secure with the use of community strings.
  • Details can be added per device or alarm type for actions to be taken to make troubleshooting easier.
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Splunk
  • Monitor hundreds of IT services by continuously tracking thousands of KPIs in a scalable way.
  • Quickly identify problem areas by a combination of default visualizations and ability to create custom dashboards.
  • Extremely configurable to effectively monitor nearly any KPI imaginable from Splunk.
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Cons
Broadcom
  • NOC
  • Data Center/Telecom
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Splunk
  • ITSI really needs a robust splunk log ingestion infrastructure at its core
  • ITSI requires a great engineering team to build out the automated discovery and topology
  • Unless you use an API to build the topology, the view can quickly become static
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Likelihood to Renew
Broadcom
No answers on this topic
Splunk
We have replaced our monitoring platform with Splunk & ITSI, and with the success, it's seen at our organization thus far we would be hard-pressed to pivot to another tool. Frankly, our business partners and application teams love Splunk & ITSI.
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Support Rating
Broadcom
No answers on this topic
Splunk
During POC, pre-planning, and implementation, we have had interactions with numerous folks at Splunk. Everyone from sales & engineering to markets analysts to specific IT component SMEs, and a small professional services engagement to get started. They have all been exceptionally helpful and go above and beyond the call of duty. They actively reach out to ensure success is being realized and find ways to help proactively, instead of having to simply open support cases with the vendor.
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Alternatives Considered
Broadcom
Other tools I have used are more server/application-centric. CA Spectrum seems to work effectively and efficiently for network devices. Notification delays can be set to grant grace periods in case of network blips or false positives, which occur ALL the time. Other monitoring tools send event notifications immediately and would clear instantly, which while on-call can wake a technician for no reason.
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Splunk
Splunk has raised itself as a platform not just as a tool unlike other products in the market. If I talk about Moogsoft it also has similar capabilities but Splunk ITSI has more visibility and its GUI is making a different impact on the users. ServiceNow and Splunk are equally capable products however Splunk seems to have more tech-savvy people tools than ServiceNow.
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Return on Investment
Broadcom
  • Proactive monitoring for networking
  • To many times to plan an update
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Splunk
  • Splunk ITSI has reduced the number of alerts exposed to our Network Operations Center by 100x while increasing the context around outages.
  • Splunk ITSI has increased the accuracy of our incident detection by leveraging the Event Analytics system to weigh the behavior of the many characteristics of each component together instead of independently.
  • Splunk ITSI has reduced our incident MTTR (mean time to restore) by detecting issues faster, presenting them more clearly, and surfacing the salient details about the underlying issue.
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ScreenShots