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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Dynatrace

    Score8.4 out of 10
    N/ADynatrace is an enterprise software platform that provides Application Performance Management (APM), full-stack Observability, and automated operational analytics across multi-cloud and hybrid IT environments. The platform ingests telemetry data—including metrics, logs, traces, and user-experience data—to automate system health monitoring, root-cause fault detection, and digital performance management.

    $0

    per synthetic request

    Grafana Cloud

    Score8.6 out of 10
    N/AGrafana Cloud is a fully managed Observability Platform designed to aggregate, visualize, and analyze telemetry data across distributed architectures. The platform provides a unified environment for Metrics, Logs, Traces, and Continuous Profiling, utilizing the LGTM (Loki, Grafana, Tempo, Mimir) and Pyroscope stack to provide high-cardinality analysis of system state.

    $0

    Pricing
    DynatraceGrafana Cloud
    Editions & Modules
    Synthetic Monitoring
    $0.001
    per synthetic request
    Kubernetes Platform Monitoring
    $0.002
    per hour for any size pod
    Real User Monitoring
    $0.00225
    per session
    Application Security
    $0.018
    per hour for 8 GIB host
    Infrastructure Monitoring
    $0.04
    per hour for any size host
    Full-Stack Monitoring
    $0.08
    per hour for 8 GIB host
    Grafana Cloud - Pro
    $8
    per month up to 1 active user
    Grafana Cloud - Free
    Free
    10k metrics + 50GB logs + 50GB traces up to 3 active users
    Grafana Cloud - Advanced
    Volume Discounts
    custom data usage custom active users
    Grafana - Enterprise Stack
    Custom Pricing
    Offerings
    Pricing Offerings
    DynatraceGrafana Cloud
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    DynatraceGrafana Cloud
    Considered Both Products
    Dynatrace LLC
    No answer on this topic
    Grafana Labs
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    205 Answers
    100%
    Would buy again
    7 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    168 Answers
    100%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    200 Answers
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    149 Answers
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    161 Answers
    100%
    Implementation went as expected
    7 Answers
    Best Alternatives
    DynatraceGrafana Cloud
    Small Businesses
    Amazon CloudWatch
    Score7.6 out of 10
    Amazon CloudWatch
    Score7.6 out of 10
    Medium-sized Companies
    LogicMonitor
    Score8.9 out of 10
    LogicMonitor
    Score8.9 out of 10
    Enterprises
    ManageEngine Site24x7
    Score10 out of 10
    ManageEngine Site24x7
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DynatraceGrafana Cloud
    Likelihood to Recommend
    8.0
    (344 ratings)
    9.4
    (7 ratings)
    Likelihood to Renew
    9.0
    (13 ratings)
    -
    (0 ratings)
    Usability
    7.8
    (12 ratings)
    9.6
    (3 ratings)
    Availability
    8.2
    (1 ratings)
    -
    (0 ratings)
    Performance
    7.3
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.2
    (201 ratings)
    -
    (0 ratings)
    In-Person Training
    8.2
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.2
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.9
    (8 ratings)
    -
    (0 ratings)
    Configurability
    7.3
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    7.3
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    7.3
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.2
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.2
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    DynatraceGrafana Cloud
    Likelihood to Recommend
    Dynatrace LLC
    Dynatrace is well suited to a number of tasks. It is important to determine who the end users are and gather good information to tailor their experience accordingly. For instance, business/marketing should not have access to some of the more technical data, and business metrics can be a distraction for IT operations personnel.
    Incentivized
    Read full review
    Grafana Labs
    Just about any organization with more than one server and more than one cluster as it scales very well. Configuration of the application takes time and finesse to fine tune to where the balance of load time and getting data quickly meets. The plugins add load time but fine tuning for the application to meet demand needs nailed down at implementation
    Incentivized
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    Pros
    Dynatrace LLC
    • We loved Dynatrace's ability to show the data flow - from the front end points through the back end points straight to the database and various API's. It was advanced in its data visualization. This is useful for debugging - showing when/where the errors are. It can even enable non-technical individuals in the corporation to help debug
    • Dynatrace has some great highly customizable integration options as well as monitoring. You can configure your layout & integration options to create custom monitoring alerts for your applications performance. Further you can increase the extensibility of using a REST API on your architecture.
    • Some advanced dev-ops systems are utilizing Kubernetes/docker aswell as Node.JS - Dynatrace was able to log and help understand all of our dev-ops needs. It gave us native alerts based off of deviations from the baseline that we set during initial configuration. These metrics are priceless.
    Incentivized
    Read full review
    Grafana Labs
    • Alerting through many different medium as Slack, Email, Webhook etc
    • Beautiful and unlimited number of dashboards to view your metrics and tweak them as you please
    • Log aggregation and powerful Logql to filter and view your logs
    • Microservices monitoring
    • Large number of plugins and data sources to collect your metrics from almost anywhere
    Incentivized
    Read full review
    Cons
    Dynatrace LLC
    • Dynatrace does not monitor easily on AIX OS.
    • Dynatrace does not monitor easily on a C-based application.
    • The way DPGR is addressed by Dynatrace is not very complete, and not clear. One thing is to mask the IP and request attributes but is not enough, the replay session feature is great but raises serious questions about user tracking.
    Incentivized
    Read full review
    Grafana Labs
    • There are some settings which we can't configure from UI (Web Console).
    • We've open[ed] up configuration files in command line text editors and manually do the settings e.g. LDAP/SSO configuration.
    • In terms of visualization, it's best, but it doesn't support log analysis otherwise it could destroy business of all other visualization tools.
    Read full review
    Likelihood to Renew
    Dynatrace LLC
    We have already renewed our purchase with the company. They make it easy for us to get a temporary license for our contingency site that is only used for testing twice a year. We are expanding our license with for this tool. We find it very useful and will renew it again.
    Incentivized
    Read full review
    Grafana Labs
    No answers on this topic
    Usability
    Dynatrace LLC
    Dynatrace is great to use once you understand how to use it correctly and get used to the layout of it. While I do not actively use it every day, whenever I do use it, I do have to get refamiliarized with it. However, once you have your dashboards setup correctly with the data that you want to see when you first login to Dynatrace, it's amazing.
    Incentivized
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    Grafana Labs
    It is infinitely flexible. If you can imagine it, Grafana can almost certainly do it. Usability may be in the eye of the beholder however, as there is time needed to curate the experience and get the dashboards customized to how it makes sense to you. I know one thing they are working on are more templates, based on data sources
    Incentivized
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    Reliability and Availability
    Dynatrace LLC
    Our environment, it never goes down therefore is always available.
    Incentivized
    Read full review
    Grafana Labs
    No answers on this topic
    Performance
    Dynatrace LLC
    We have not seen where it does slow down an application.
    Incentivized
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    Grafana Labs
    No answers on this topic
    Support Rating
    Dynatrace LLC
    Given that Dynatrace has become an informal industry standard, the plethora of information available on forums is massive. Most problems or roadblocks you come across are most likely (almost certainly, in fact) already solved and solutions available on these forums. The tech support at Dynatrace is also quite good, with prompt and knowledgeable people at their end.
    Incentivized
    Read full review
    Grafana Labs
    No answers on this topic
    In-Person Training
    Dynatrace LLC
    We did both online and in house training - they used our system so it made more sense.
    Incentivized
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    Grafana Labs
    No answers on this topic
    Online Training
    Dynatrace LLC
    The training was done on our time and with our system.
    Incentivized
    Read full review
    Grafana Labs
    No answers on this topic
    Implementation Rating
    Dynatrace LLC
    Using Dynatrace support services to assist (and lead) the implementation was extremely important.
    Incentivized
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    Grafana Labs
    No answers on this topic
    Alternatives Considered
    Dynatrace LLC
    Synthetic Monitoring automatically does what other products do only through the use of other tools or through the development of user applications that still have a high cost of maintenance. The other products are not immediately usable and require many customizations. Through the use of configuration automatisms, you can be immediately operational and, in our case, we detected several imperfections in the applications.
    Incentivized
    Read full review
    Grafana Labs
    Grafana blows Nagios out of the water when it comes to customization. The ability to feed almost any data source makes it very versatile and the cost is great.
    Incentivized
    Read full review
    Scalability
    Dynatrace LLC
    Dynatrace can be used to monitor may software tools
    Incentivized
    Read full review
    Grafana Labs
    No answers on this topic
    Return on Investment
    Dynatrace LLC
    • Thanks to Dynatrace we have been able to effectively challenge and collaborate with service providers and outsourced IT teams.
    • Thanks to Dynatrace we have reduced MTTR on troubleshooting by a magnitude of four.
    • The performance analyses our team has done with Dynatrace earned us trust among management, business teams, and IT teams.
    Read full review
    Grafana Labs
    • Grafana has replaced many higher priced tools
    • The integrations are seemless with multiple backends
    • Combining graphs and dashboards from multiple data sources is a game changer
    Incentivized
    Read full review
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