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Flexible and Powerful
February 04, 2020

Flexible and Powerful

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Dynatrace

We currently use Dynatrace as a proactive monitoring and analysis tool. Dynatrace has allowed us to quickly identify potential trouble spots and act quickly to eliminate or mitigate impact to the business.
  • Provides an "at-a-glance" view of my application performance.
  • Provides the ability to drill down into specific areas of concern while the event is occurring as well as before and after.
  • Dynatrace could use a bit of housekeeping in categorizing actions. For instance, I would like the ability to tailor my view based on my area of interest, i.e., performance, root cause analysis, etc.
  • Dynatrace can sometime be overwhelming in the amount of information presented. More intuitive filters would go a long way here.
  • Dynatrace has allowed us to make improvements in our application that increase uptime and revenue.
  • Dynatrace has given our IT Operations teams visibility into areas that they would ordinarily not be able to see. This allows them to determine the best escalation path for issues. This efficiency helps Operations focus on delivering business initiatives.
Dynatrace provided a better and more intuitive UI for less experienced users of perfomance monitoring software. The reduced learning curve was helpful in getting these folks operational quickly with the tool.
Our Dynatrace team has been very responsive and helpful.

Do you think Dynatrace delivers good value for the price?

Not sure

Are you happy with Dynatrace's feature set?

Yes

Did Dynatrace live up to sales and marketing promises?

Yes

Did implementation of Dynatrace go as expected?

Yes

Would you buy Dynatrace again?

Yes

Dynatrace is well suited to a number of tasks. It is important to determine who the end users are and gather good information to tailor their experience accordingly.

For instance, business/marketing should not have access to some of the more technical data, and business metrics can be a distraction for IT operations personnel.

Dynatrace Feature Ratings