Dynatrace vs. IBM DataPower Gateway

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dynatrace
Score 7.7 out of 10
N/A
Dynatrace is an APM scaled for enterprises with cloud, on-premise, and hybrid application and SaaS monitoring. Dynatrace uses AI-supported algorithms to provide continual APM self-learning and predictive alerts for proactive issue resolution.N/A
IBM DataPower Gateway
Score 8.1 out of 10
N/A
The IBM DataPower Gateway is a security and integration platform.N/A
Pricing
DynatraceIBM DataPower Gateway
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
DynatraceIBM DataPower Gateway
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
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User Ratings
DynatraceIBM DataPower Gateway
Likelihood to Recommend
8.0
(341 ratings)
8.2
(2 ratings)
Likelihood to Renew
8.6
(12 ratings)
7.0
(1 ratings)
Usability
8.4
(9 ratings)
-
(0 ratings)
Availability
8.2
(1 ratings)
-
(0 ratings)
Performance
7.3
(1 ratings)
-
(0 ratings)
Support Rating
8.2
(201 ratings)
-
(0 ratings)
In-Person Training
8.2
(1 ratings)
-
(0 ratings)
Online Training
8.2
(1 ratings)
-
(0 ratings)
Implementation Rating
7.9
(8 ratings)
-
(0 ratings)
Configurability
7.3
(1 ratings)
-
(0 ratings)
Ease of integration
7.3
(1 ratings)
-
(0 ratings)
Product Scalability
7.3
(1 ratings)
-
(0 ratings)
Vendor post-sale
8.2
(1 ratings)
-
(0 ratings)
Vendor pre-sale
8.2
(1 ratings)
-
(0 ratings)
User Testimonials
DynatraceIBM DataPower Gateway
Likelihood to Recommend
Dynatrace LLC
Dynatrace is well suited to a number of tasks. It is important to determine who the end users are and gather good information to tailor their experience accordingly. For instance, business/marketing should not have access to some of the more technical data, and business metrics can be a distraction for IT operations personnel.
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IBM
WebSphere DataPower Gateway is really beneficial if you are trying to integrate two or more systems. It provides you with comfort and peace of mind by creating a DMZ zone for the services which are going out of the intranet to hit external clients APIs. It is greatly recommended if you have a very high volume service or API which is being used by a majority of clients because it has a dedicated physical box present which takes care of memory, CPU and all such stuff. So, all your transactions happen at wire-speed.
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Pros
Dynatrace LLC
  • We loved Dynatrace's ability to show the data flow - from the front end points through the back end points straight to the database and various API's. It was advanced in its data visualization. This is useful for debugging - showing when/where the errors are. It can even enable non-technical individuals in the corporation to help debug
  • Dynatrace has some great highly customizable integration options as well as monitoring. You can configure your layout & integration options to create custom monitoring alerts for your applications performance. Further you can increase the extensibility of using a REST API on your architecture.
  • Some advanced dev-ops systems are utilizing Kubernetes/docker aswell as Node.JS - Dynatrace was able to log and help understand all of our dev-ops needs. It gave us native alerts based off of deviations from the baseline that we set during initial configuration. These metrics are priceless.
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IBM
  • The most obvious thing that DataPower does exceptionally well is security. All the built-in supported security capabilities allow us to isolate most security tasks to DataPower and as a result "protect" down steam services/systems to have to deal with security.
  • DataPower is very good at protocol conversion and as it is usually used on the edge allows you to narrow down the protocols used between the companies public and private networks.
  • The appliance concept makes maintenance, recovery and, management so much simpler.
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Cons
Dynatrace LLC
  • Dynatrace does not monitor easily on AIX OS.
  • Dynatrace does not monitor easily on a C-based application.
  • The way DPGR is addressed by Dynatrace is not very complete, and not clear. One thing is to mask the IP and request attributes but is not enough, the replay session feature is great but raises serious questions about user tracking.
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IBM
  • The old interface is being really missed by our team as the new WebUI interface is not that intuitive or easy to work with. It takes a lot of time to load. There should be an inbuilt wizard for creating a Rest service as well like there is for an XML based service.
  • IBM support is very knowledgeable but it's not that easy to reach them. They don't release the fix patches very soon which also becomes a big issue in certain situations where critical projects are involved.
  • Lastly, DataPower has its steep learning curve and it requires time and effort on your end to gain full control and make the most of the advanced features which it offers. Finding the right resource in the market is not that easy.
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Likelihood to Renew
Dynatrace LLC
We have already renewed our purchase with the company. They make it easy for us to get a temporary license for our contingency site that is only used for testing twice a year. We are expanding our license with for this tool. We find it very useful and will renew it again.
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IBM
Cost of the appliance
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Usability
Dynatrace LLC
I really liked how easy it was to deploy the SaaS vesion of Dynatrace in our environment. We have a lot of tools that have plenty of capability but they don't get a whole lot of use because they would require someone who is an expert to use them. With the SaaS version of Dynatrace, all the admin functions are taken care of by the Dynatrace team (updates, patches, new features, bugs, etc.) and our small shop can focus on getting valuable metrics, alerts and issue resolution from the product.
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IBM
No answers on this topic
Reliability and Availability
Dynatrace LLC
Our environment, it never goes down therefore is always available.
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IBM
No answers on this topic
Performance
Dynatrace LLC
We have not seen where it does slow down an application.
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IBM
No answers on this topic
Support Rating
Dynatrace LLC
Given that Dynatrace has become an informal industry standard, the plethora of information available on forums is massive. Most problems or roadblocks you come across are most likely (almost certainly, in fact) already solved and solutions available on these forums. The tech support at Dynatrace is also quite good, with prompt and knowledgeable people at their end.
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IBM
No answers on this topic
In-Person Training
Dynatrace LLC
We did both online and in house training - they used our system so it made more sense.
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IBM
No answers on this topic
Online Training
Dynatrace LLC
The training was done on our time and with our system.
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IBM
No answers on this topic
Implementation Rating
Dynatrace LLC
Using Dynatrace support services to assist (and lead) the implementation was extremely important.
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IBM
No answers on this topic
Alternatives Considered
Dynatrace LLC
Synthetic Monitoring automatically does what other products do only through the use of other tools or through the development of user applications that still have a high cost of maintenance. The other products are not immediately usable and require many customizations. Through the use of configuration automatisms, you can be immediately operational and, in our case, we detected several imperfections in the applications.
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IBM
No answers on this topic
Scalability
Dynatrace LLC
Dynatrace can be used to monitor may software tools
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IBM
No answers on this topic
Return on Investment
Dynatrace LLC
  • Thanks to Dynatrace we have been able to effectively challenge and collaborate with service providers and outsourced IT teams.
  • Thanks to Dynatrace we have reduced MTTR on troubleshooting by a magnitude of four.
  • The performance analyses our team has done with Dynatrace earned us trust among management, business teams, and IT teams.
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IBM
  • It has really taken our business to the next level. We have expanded and integrated with so many new vendors and for all those integrations DataPower is serving as our security gateway.
  • We don't have to depend on any other tool for doing the load balancing of the incoming requests as that is also taken care inside the WebSphere DataPower Gateway box itself, thereby distributing the load equally.
  • It has made our platform much more secure, uniform and robust to deal with any kind of incoming message format or threat as well due to its latest security mechanisms and huge processing power.
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