Dynatrace vs. Platform9 Managed OpenStack

Dynatrace is well suited to a number of tasks. It is important to determine who the end users are and gather good information to tailor their experience accordingly. For instance, business/marketing should not have access to some of the more technical data, and business metrics can be a distraction for IT operations personnel.

Incentivized

If you're having OnPremise Infrastructure and you want to use OpenStack in that case Platform9 Managed OpenStack is recommended to use it will cut down all the complexities of setting up and managing OpenStack IaaS. Platform9 also offers setting up OpenStack on Cloud Such as AWS, GCP, and Azure but wouldn't recommend using this kind of offering as Openstack performs well when underneath virtualized infrastructure is backed directly hypervisors not cloud providers.

Incentivized

• We loved Dynatrace's ability to show the data flow - from the front end points through the back end points straight to the database and various API's. It was advanced in its data visualization. This is useful for debugging - showing when/where the errors are. It can even enable non-technical individuals in the corporation to help debug
• Dynatrace has some great highly customizable integration options as well as monitoring. You can configure your layout & integration options to create custom monitoring alerts for your applications performance. Further you can increase the extensibility of using a REST API on your architecture.
• Some advanced dev-ops systems are utilizing Kubernetes/docker aswell as Node.JS - Dynatrace was able to log and help understand all of our dev-ops needs. It gave us native alerts based off of deviations from the baseline that we set during initial configuration. These metrics are priceless.

Incentivized

• It removes all the Openstack complexities and provides a simple UI to the end user.
• Reduced the pain of System Administrator and Engineers.
• Highly responsive support.

Incentivized

• Dynatrace does not monitor easily on AIX OS.
• Dynatrace does not monitor easily on a C-based application.
• The way DPGR is addressed by Dynatrace is not very complete, and not clear. One thing is to mask the IP and request attributes but is not enough, the replay session feature is great but raises serious questions about user tracking.

Incentivized

• User interface and User experience are not upto the mark. UI needs lots of improvements.
• We need to do entire setup from the scratch.
• Nothing as such other than UI Improvements.

Incentivized

We have already renewed our purchase with the company. They make it easy for us to get a temporary license for our contingency site that is only used for testing twice a year. We are expanding our license with for this tool. We find it very useful and will renew it again.

Incentivized

Dynatrace is great to use once you understand how to use it correctly and get used to the layout of it. While I do not actively use it every day, whenever I do use it, I do have to get refamiliarized with it. However, once you have your dashboards setup correctly with the data that you want to see when you first login to Dynatrace, it's amazing.

Incentivized

Our environment, it never goes down therefore is always available.

Incentivized

We have not seen where it does slow down an application.

Incentivized

Given that Dynatrace has become an informal industry standard, the plethora of information available on forums is massive. Most problems or roadblocks you come across are most likely (almost certainly, in fact) already solved and solutions available on these forums. The tech support at Dynatrace is also quite good, with prompt and knowledgeable people at their end.

Incentivized

We did both online and in house training - they used our system so it made more sense.

Incentivized

The training was done on our time and with our system.

Incentivized

Using Dynatrace support services to assist (and lead) the implementation was extremely important.

Incentivized

Synthetic Monitoring automatically does what other products do only through the use of other tools or through the development of user applications that still have a high cost of maintenance. The other products are not immediately usable and require many customizations. Through the use of configuration automatisms, you can be immediately operational and, in our case, we detected several imperfections in the applications.

Incentivized

Dynatrace can be used to monitor may software tools

Incentivized

• Thanks to Dynatrace we have been able to effectively challenge and collaborate with service providers and outsourced IT teams.
• Thanks to Dynatrace we have reduced MTTR on troubleshooting by a magnitude of four.
• The performance analyses our team has done with Dynatrace earned us trust among management, business teams, and IT teams.

• Platform9 simplified scaling in and out hypervisors now adding capacity takes very less time than other OpenStack environments.
• Platfrom9 Managed Openstack gives us feeling of having our own private cloud!
• It has increased the availability of our infrastructure which resulted lessen downtime on workloads deployed on top of it.
• Overall it benefited us in all means.

Incentivized