eApps vs. JetRails

It may be good for a big site with a lot of traffic, but there are so many better sites if you don't have huge traffic.

JetRails is perfect for our small online company. We do not have our own in-house web team, so having a company like JetRails that clearly cares about the success of our website and is patient and understanding of our limitations on technical knowledge is incredibly valuable. We originally started out on HostGator and the help and customer service was 0; we were left on our own. Working with JetRails is the opposite; it provides peace of mind and assurance.

• Eapps support is very good. We can always call and speak to a tech support technician 24 hours a day. They are also very knowledgable.

Incentivized

• Hosting.
• Magento hosting.
• Big Commerce hosting.

• They did nothing to try and save me money. [I feel] the price was ridiculously high for what I needed.

• Expanded offering for Wordpress

JetRails staff is very, very, very knowledgeable.

10/10 hands-down! Support is very fast to respond to tickets. We have an account manager who keeps me informed and is easy to work with. We also have a customer support representative who reaches out and checks in on us from time to time. I am serious when I say that they act like they are part of our company and our team, and not just a vendor. That level of support and confidence is hard to come by these days.

Eapps is a cheaper alternative to AWS and Rackspace.

Incentivized

JetRails works well in conjunction with a wide variety of hosting solutions.

• Uptime is critical for my business. Recently we had some issues with uptime, but they were resolved rather quickly.

Incentivized

• Saved us time
• Saved us money