eAssistance Pro (discontinued) vs. Smith.ai Live Website Chat
eAssistance Pro (discontinued) vs. Smith.ai Live Website Chat
Product | Rating | Most Used By | Product Summary | Starting Price |
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eAssistance Pro (discontinued) | N/A | eAssistance Pro was a Live Chat Software for websites that provides unlimited live chat support to online customers. It allows organizations to get connected with their visitors, resolve their queries and offer them instant support. The product has been discontinued. | $7 per month | |
Smith.ai Live Website Chat | N/A | Smith.ai Live Website Chat is presented by the vendor as a fast & friendly way to capture, screen & convert website leads. The Smith.ai live chat agents answer questions, screen leads & schedule appointments 24/7. Custom AI chatbots can assist with screening basic questions to maximize meaningful interactions. Users pay for relevant chats only, and the vendor promises easy setup on all website platforms. Instant chat transcripts are available sent to an email, and CRM. | $1,407 per chat after 20 |
eAssistance Pro (discontinued) | Smith.ai Live Website Chat | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | All Live Chat packages include: - Emailed chat transcripts - Custom branding - Mobile-optimized chat widget - Unlimited Smart Q&A - Unlimited Playbook: Program questions determined by previous answers to improve lead intake - Real-time Spanish-to-English translation - SMS/Text Answering - One-time chat custom programming (hours vary by package) - Web installation and set-up - Phone and e-mail support Additional features available: - Integration with CRM software (including Salesforce and Clio), Zapier, Slack and others - Appointment booking - Additional custom programming support | ||||||||||||||
More Pricing Information |
eAssistance Pro (discontinued) | Smith.ai Live Website Chat | |
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Top Pros |
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Top Cons |
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eAssistance Pro (discontinued) | Smith.ai Live Website Chat | |
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Small Businesses | Gist Score 9.6 out of 10 | Gist Score 9.6 out of 10 |
Medium-sized Companies | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
Enterprises | Genesys DX (discontinued) Score 10.0 out of 10 | Genesys DX (discontinued) Score 10.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
eAssistance Pro (discontinued) | Smith.ai Live Website Chat | |
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Likelihood to Recommend | 8.2 (1 ratings) | 9.1 (15 ratings) |
Likelihood to Renew | 9.1 (1 ratings) | - (0 ratings) |
Usability | - (0 ratings) | 8.6 (9 ratings) |
Support Rating | - (0 ratings) | 9.0 (14 ratings) |
eAssistance Pro (discontinued) | Smith.ai Live Website Chat | |
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Likelihood to Recommend | Discontinued Products | Smith.ai |
Pros | Discontinued Products | Smith.ai |
Cons | Discontinued Products No answers on this topic | Smith.ai |
Likelihood to Renew | Discontinued Products | Smith.ai No answers on this topic |
Usability | Discontinued Products No answers on this topic | Smith.ai |
Support Rating | Discontinued Products No answers on this topic | Smith.ai |
Alternatives Considered | Discontinued Products | Smith.ai |
Return on Investment | Discontinued Products | Smith.ai |
ScreenShots | Smith.ai Live Website Chat Screenshots |