Printanista vs. MyQ X

ECI FMAudit has tremendous potential and works quite well. It could use some work, but overall the price we pay per device is sufficient. It can be used as a backup to another tool as if you run 2, this does not seem to conflict with other tools. Sometimes we install 2 DCA's to ensure we don't get any stale data. On large accounts this is crucial. This is easy to install and you can run a scan the minute you install it and then check the dashboard to see if devices propagate.

Incentivized

• Printed page counts
• Printer HTTP pages
• Fleet firmware versions

Incentivized

• Customer support could be better
• Product data platform needs to be updated
• Interface could use a nip and a tuck
• Overall architecture appears to be lacking as we find many devices go stale

Incentivized

Nothing stands up to ECI FMAudit's abilities.

Incentivized

• Tremendous ROI for billing
• Alerts are accurate
• The interface is fairly easy to navigate and figure things out.
• It could use improvement for some Xerox devices, as it lists some models as " . " instead of the model name.
• This has saved us tens of thousands per year instead of sending techs to collect meters.
• The latest version of this product allows you to access the interface of the device, from the cloud dashboard instead of having to remote on to a user's workstation and then get to the device. This is cutting-edge technology without a doubt.

Incentivized