Ridder iQ is a manufacturing ERP, from ECI Software Solutions. Ridder iQ includes customer relationship management functionality that is fully integrated, and includes an integration with Outlook for email.
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Exact Globe+
Score 8.2 out of 10
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Exact Global is an ERP for global manufacturing companies, from global company Exact Software headquartered in the Netherlands.
Odoo has broader functionality but its functionality is not deeper. The PLM functionality of Odoo is not really CAD PLM but only BOM management. Ridder iQ is very easy in small customizations and bigger customization is also possible but with programming. Ridder iQ has a good …
The best in the complete production process. It provides the correct info in a very usable way. It is pretty good in sales, but the lack of discounts for sales goods and sales production is not ideal. On the other hand, ECI provides an excellent service for looking for custom solutions where we need them.
Exact Global is extensively used at EWS as a strategic tool of importance for managing our core Financial processes like Accounts Payable, Accounts Receivable, General Ledger accounts, Financial entries, Transactions etc. It is a critical tool for EWS and integrated with our ERP for a seamless operations of financial processes in the enterprise
Exact offers a large range of user defined fields, which is especially useful once you've built a base on the system and need to customize certain aspects. Just last week we added the ability to track customer training by model using custom UDFs.
Engineering bills of material are tracked in Exact and the engineering BOM module is pretty intuitive and easy to use. Modification and drill down/up is not difficult once you figure out he basics.
Inventory control is fairly simple and offers a lot of information and options to track different kinds of products. We use bulk and each UOMs primarily, but others are used regularly depending on application.
The production planning does not use the business calendar for buffer days between end date production and delivery date.
If the buffer days are on closed dates (weekend and/or Holidays) you have no buffer days at al which is mandatory for Just In Time delivery.
The production calendar progress is based on an employee (project hours) and not on the actual WIP.
WIP is a combined booking from machine/operator but is not deducted from in the planning budget if not linked tot project hours.
There is still no API (the SDK is only available for windows applications).
Industry 4.0 requires open standard communications for integrated use like a MES/SCADA system.
The SDK still does not implement anything other than a username/password.
Ridder iQ implements SSO for the client but the SDK does not offer a passwordless login for users in an external program. When using SSO users forget their password and are unable to change their password since the current password js mandatory for changing it.
Receiving items larger than the default trade size removes all reservations from the purchase order. The system has once a gain a required need for purchasing material due to this behaviour.
This is by intent of ECI, they think if a product which is made out of a 1x1 meter plate cannot be created out of a plate 2x2, many other steel company face this issue but they don't want to change this behaviour.
The SDK does not offer any way of custom views outside the clients acces, this leads to many API calls which is bad for the overal performance.
All custom views require to be created by a consultant and be out within your license.
There is no Forecast feature where time/material is resevered and/or creates a details BOM. We need to give forecasts to our suppliers in order to not run out of raw materials and get a better price.
Ideas.aha.io must be used by users for requesting new features or changes.
If you look at the top 10 request only 1 request is planned and all others are "Future consideration" or "Chances of being made".
This means the actual users are nog being heard and they continue their own vision instead of actually listening to their users.
Its nice software but it is very, very slow in webification and integration possibilities by using api's. Untill now the programm has client-server technology unfortunately. And there are far too less no code adjustments possible.
Ridder iQ is friendly to use. With the use of roles we can give a very good user experience to our employees; they are more in control of their tasks. Since we use Ridder iQ, the right information is available for everybody in our organization, all on demand.
Exact Global is a strategic tool for financial core processes operations at EWS. It is integrated with ERP to seamlessly deliver key processes like O2C, P2P etc. and very well liked by users for its ease of use and flexibility of data moving across different systems. Exact Global is a part of EWS’s enterprise architecture and roadmap aligned to PACE strategy for achieving business objectives
Receive Great support from Exact Global team. Timely response and resolution by the vendor and never breach on SLAs - it’s a support team’s dream to support Exact Global.
Ridder iQ is specialized for our business and has people who bring a lot of knowledge to the table, so Ridder iQ is far more suited than a ERP solution which is not specilized in the make-industry. Furthermore, the customizability of Ridder stands out compared to solutions like ISAH. Therefore, the choice was an easy one, because knowledge and customizability are important criteria.
I've used other ERP systems in large organizations, one custom and one SAP. SAP is a very powerful suite of software, but comes at a price point that is unobtainable for many smaller companies. Exact is more realistic and accessible for smaller companies that are not necessarily global commodities, but instead smaller manufacturers in niche markets. I haven't had the opportunity to review many other options in this size range.
