Red Falcon vs. ePROMIS ERP

We like the fact that we are able to offer our customers a professional online presence so that we can compete with the big box stores and the Amazon's of the Office Supply world. I like being able to log into the back office to see our respective pricing from both SP Richards and Essendant.

Incentivized

Best suitable for construction companies. ePROMIS ERP has a decent amount of accounting functionalities. With this comprehensive fully integrated, automated system we eliminate all manual interventions thus improving the integrity of financial information. Reports are incredibly detailed with the ability to drill down to the details of transactions. We can easily monitor monthly actuals against budgets, the system does good level of forecasting and cash-flow management too

• There is good training and support to help learn the product
• Makes it easy for staff to manage inventory and see what we have in stock for hardware and computers.
• Integrates with many of the Wholesalers we use right out of the box.

Incentivized

• Accounting
• Cash flow
• Project management
• Inventory management
• HRMS

• Would like to be able to print only unprinted orders in packing slips.
• More reporting options within Red Falcon.
• Would like to be able to search by order number under customer order history.
• Be able to do recurring orders on the back end for MISC items.

Incentivized

I feel there is a lot of clicking around to get what you need.

Incentivized

Support is great at taking care of our questions and issues.

Incentivized

The instructors were patient and kind but the overall implementation seemed cumbersome and lengthy.

Incentivized

We did a quick review of other companies but went with Red Falcon as we knew someone else who used and was happy with their service offerings Red Falcon does seem to be expensive but it was a little hard to compare as we did not compare all the specific pricing for other competitors Again, we mainly went with Red Falcon through word of mouth

Incentivized

ePROMIS ERP has a decent amount of accounting functionalities. With this comprehensive fully integrated, automated system we eliminate all manual interventions thus improving the integrity of financial information. Reports are incredibly detailed with the ability to drill down to the details of transactions. We can easily monitor monthly actuals against budgets, the system does good level of forecasting and cash-flow management too

• Red Falcon's integration with e-auto is a tremendous time and money saver on the admin side of things!
• The overall cost of Red Falcon is a bit pricey so the ROI really depends on how much e-commerce business that can be ran thru it.

Incentivized

• It’s a huge system, assigning role-specific user rights and accesses to staffs is a hectic task. But once it's done properly things will go perfect as you want.