Red Falcon vs. Expandable

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Red Falcon
Score 7.4 out of 10
N/A
Red Falcon is an integrated business management system and eCommerce platform, designed to make the supplier ordering process simpler with integrations that allow users to submit accurate orders electronically, receive acknowledgments, and manage complex jobs. The software automatically connects with major wholesalers and vendors to help users handle products and pricing updates.N/A
Expandable
Score 8.0 out of 10
N/A
Expandable is a manufacturing oriented cloud-based ERP from the company of the same name headquartered in Santa Clara.N/A
Pricing
Red FalconExpandable
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Red FalconExpandable
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Red FalconExpandable
Features
Red FalconExpandable
Customization
Comparison of Customization features of Product A and Product B
Red Falcon
7.0
8 Ratings
6% below category average
Expandable
8.0
1 Ratings
8% above category average
API for custom integration7.78 Ratings8.01 Ratings
Plug-ins6.36 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Red Falcon
7.3
11 Ratings
14% below category average
Expandable
10.0
1 Ratings
18% above category average
Role-based user permissions7.311 Ratings10.01 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Red Falcon
6.4
12 Ratings
14% below category average
Expandable
8.7
1 Ratings
17% above category average
Dashboards6.612 Ratings7.01 Ratings
Standard reports6.311 Ratings9.01 Ratings
Custom reports00 Ratings10.01 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
Red Falcon
6.8
12 Ratings
14% below category average
Expandable
10.0
1 Ratings
24% above category average
Pricing6.312 Ratings10.01 Ratings
Order entry7.312 Ratings10.01 Ratings
Credit card processing6.39 Ratings00 Ratings
Order Orchestration7.111 Ratings10.01 Ratings
Cost of goods sold00 Ratings10.01 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
Red Falcon
-
Ratings
Expandable
9.0
1 Ratings
16% above category average
Accounts payable00 Ratings9.01 Ratings
Accounts receivable00 Ratings9.01 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
Red Falcon
-
Ratings
Expandable
10.0
1 Ratings
23% above category average
Inventory tracking00 Ratings10.01 Ratings
Location management00 Ratings10.01 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
Red Falcon
-
Ratings
Expandable
10.0
1 Ratings
29% above category average
Period Close00 Ratings10.01 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
Red Falcon
-
Ratings
Expandable
10.0
1 Ratings
30% above category average
Award Lifecycle Management00 Ratings10.01 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
Red Falcon
-
Ratings
Expandable
10.0
1 Ratings
34% above category average
Forecasting00 Ratings10.01 Ratings
Inventory Planning00 Ratings10.01 Ratings
Best Alternatives
Red FalconExpandable
Small Businesses
Zoho One
Zoho One
Score 9.3 out of 10
Zoho One
Zoho One
Score 9.3 out of 10
Medium-sized Companies
Infor VISUAL
Infor VISUAL
Score 7.4 out of 10
Infor VISUAL
Infor VISUAL
Score 7.4 out of 10
Enterprises
24SevenOffice
24SevenOffice
Score 9.0 out of 10
24SevenOffice
24SevenOffice
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Red FalconExpandable
Likelihood to Recommend
7.2
(13 ratings)
7.0
(1 ratings)
Likelihood to Renew
6.4
(1 ratings)
-
(0 ratings)
Usability
6.6
(2 ratings)
-
(0 ratings)
Support Rating
8.2
(1 ratings)
-
(0 ratings)
Implementation Rating
2.7
(1 ratings)
-
(0 ratings)
User Testimonials
Red FalconExpandable
Likelihood to Recommend
ECI Software Solutions
We like the fact that we are able to offer our customers a professional online presence so that we can compete with the big box stores and the Amazon's of the Office Supply world. I like being able to log into the back office to see our respective pricing from both SP Richards and Essendant.
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Expandable Software
Expandable fits our companies needs quite well to manage inventory, sales orders, and purchasing. We recently started to also use Expandable to track ECN changes. The ECN functionality is a little limited in the fact it is difficult to add descriptions or parts affected after it has been implemented. I would recommend having an additional program for managing ECN history
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Pros
ECI Software Solutions
  • There is good training and support to help learn the product
  • Makes it easy for staff to manage inventory and see what we have in stock for hardware and computers.
  • Integrates with many of the Wholesalers we use right out of the box.
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Expandable Software
  • Great way for everyone on the team to see the same information - sales orders, inventory, purchase orders etc
  • The support team is always very responsive!!
  • Very customizable to create links between screens
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Cons
ECI Software Solutions
  • Would like to be able to print only unprinted orders in packing slips.
  • More reporting options within Red Falcon.
  • Would like to be able to search by order number under customer order history.
  • Be able to do recurring orders on the back end for MISC items.
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Expandable Software
  • Data entry on certain tasks can be very tedious (for example effected parts on an ECN)
  • Sometimes data connections for upload are very slow or just flat out fail multiple times. The problem is intermittent so difficult for support to track and fix
  • Certain fields cannot be pulled on a report and require engineering time to create a process to add functionality. It would be nice to have unfiltered access to all fields
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Usability
ECI Software Solutions
I feel there is a lot of clicking around to get what you need.
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Expandable Software
No answers on this topic
Support Rating
ECI Software Solutions
Support is great at taking care of our questions and issues.
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Expandable Software
No answers on this topic
Implementation Rating
ECI Software Solutions
The instructors were patient and kind but the overall implementation seemed cumbersome and lengthy.
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Expandable Software
No answers on this topic
Alternatives Considered
ECI Software Solutions
We did a quick review of other companies but went with Red Falcon as we knew someone else who used and was happy with their service offerings Red Falcon does seem to be expensive but it was a little hard to compare as we did not compare all the specific pricing for other competitors Again, we mainly went with Red Falcon through word of mouth
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Expandable Software
No answers on this topic
Return on Investment
ECI Software Solutions
  • Red Falcon's integration with e-auto is a tremendous time and money saver on the admin side of things!
  • The overall cost of Red Falcon is a bit pricey so the ROI really depends on how much e-commerce business that can be ran thru it.
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Expandable Software
  • Helps to provide accurate lead times to customers.
  • Accurate revision recording for customer support
Read full review
ScreenShots

Red Falcon Screenshots

Screenshot of Dashboards available in Red FalconScreenshot of the retail app for Red FalconScreenshot of Pending Orders in Red Falcon