Red Falcon vs. GlassManager

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Red Falcon
Score 7.3 out of 10
N/A
Red Falcon is an integrated business management system and eCommerce platform, designed to make the supplier ordering process simpler with integrations that allow users to submit accurate orders electronically, receive acknowledgments, and manage complex jobs. The software automatically connects with major wholesalers and vendors to help users handle products and pricing updates.N/A
GlassManager
Score 9.0 out of 10
N/A
GlassManager is a cloud-based software specially designed for glaziers. Users can create different types of Estimates, get Vendor Quotes, Create Glass drawings and share them with customers and field staff, send online approval links, schedule tasks linked to jobs for Field, Shop, and Office Staff. Mobile access for field staff to manage Timesheets and register hours in real-time and in the exact location for better field management. Access the software anytime anywhere using any smart…
$85
per month
Pricing
Red FalconGlassManager
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Red FalconGlassManager
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
Red FalconGlassManager
Customization
Comparison of Customization features of Product A and Product B
Red Falcon
7.1
8 Ratings
6% below category average
GlassManager
-
Ratings
API for custom integration7.78 Ratings00 Ratings
Plug-ins6.46 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Red Falcon
7.2
11 Ratings
15% below category average
GlassManager
-
Ratings
Role-based user permissions7.211 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Red Falcon
6.4
12 Ratings
15% below category average
GlassManager
-
Ratings
Dashboards6.512 Ratings00 Ratings
Standard reports6.211 Ratings00 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
Red Falcon
6.7
12 Ratings
16% below category average
GlassManager
-
Ratings
Pricing6.312 Ratings00 Ratings
Order entry7.312 Ratings00 Ratings
Credit card processing6.29 Ratings00 Ratings
Order Orchestration7.111 Ratings00 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
Red Falcon
-
Ratings
GlassManager
10.0
1 Ratings
26% above category average
Accounts payable00 Ratings10.01 Ratings
Accounts receivable00 Ratings10.01 Ratings
Global Financial Support00 Ratings10.01 Ratings
Journals and Reconciliations00 Ratings10.01 Ratings
User Ratings
Red FalconGlassManager
Likelihood to Recommend
7.2
(13 ratings)
9.0
(1 ratings)
Likelihood to Renew
6.4
(1 ratings)
-
(0 ratings)
Usability
6.9
(2 ratings)
-
(0 ratings)
Support Rating
8.2
(1 ratings)
-
(0 ratings)
Implementation Rating
2.7
(1 ratings)
-
(0 ratings)
User Testimonials
Red FalconGlassManager
Likelihood to Recommend
ECI Software Solutions
We like the fact that we are able to offer our customers a professional online presence so that we can compete with the big box stores and the Amazon's of the Office Supply world. I like being able to log into the back office to see our respective pricing from both SP Richards and Essendant.
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Tech To U Inc.
Glassmanager is well suited for glazier's business, companies looking for billing software.
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Pros
ECI Software Solutions
  • There is good training and support to help learn the product
  • Makes it easy for staff to manage inventory and see what we have in stock for hardware and computers.
  • Integrates with many of the Wholesalers we use right out of the box.
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Tech To U Inc.
  • user-friendly interaction
  • work order management system
  • time and cost savings
  • staff has been helpful, responsive, and professional throughout our time together
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Cons
ECI Software Solutions
  • Would like to be able to print only unprinted orders in packing slips.
  • More reporting options within Red Falcon.
  • Would like to be able to search by order number under customer order history.
  • Be able to do recurring orders on the back end for MISC items.
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Tech To U Inc.
  • They need to integrate GlassManager with GnuCash. It is a free account management software.
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Usability
ECI Software Solutions
I feel there is a lot of clicking around to get what you need.
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Tech To U Inc.
No answers on this topic
Support Rating
ECI Software Solutions
Support is great at taking care of our questions and issues.
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Tech To U Inc.
No answers on this topic
Implementation Rating
ECI Software Solutions
The instructors were patient and kind but the overall implementation seemed cumbersome and lengthy.
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Tech To U Inc.
No answers on this topic
Alternatives Considered
ECI Software Solutions
We did a quick review of other companies but went with Red Falcon as we knew someone else who used and was happy with their service offerings Red Falcon does seem to be expensive but it was a little hard to compare as we did not compare all the specific pricing for other competitors Again, we mainly went with Red Falcon through word of mouth
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Tech To U Inc.
We tried a few different software options before finding Glassmanager, but none of them had all the features we needed for our business. Glassmanager is amazing because it has everything we require, from creating quotes to managing materials—it takes care of everything. Plus, it works seamlessly with QuickBooks. We're really happy with Glassmanager and want to thank the Glassmanager team for their excellent work!
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Return on Investment
ECI Software Solutions
  • Red Falcon's integration with e-auto is a tremendous time and money saver on the admin side of things!
  • The overall cost of Red Falcon is a bit pricey so the ROI really depends on how much e-commerce business that can be ran thru it.
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Tech To U Inc.
  • saves a lot of effort and time in our day-to-day routine
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ScreenShots

Red Falcon Screenshots

Screenshot of Dashboards available in Red FalconScreenshot of the retail app for Red FalconScreenshot of Pending Orders in Red Falcon

GlassManager Screenshots

Screenshot of Reports & Dashboards
Have complete visibility into your business with a real-time dashboard and easy to produce reports that help you assess profitability and staff productivity.Screenshot of Mobile App
Field staff can view their task calendar, upload documents, images and notes to a project, estimate or work order.

Field staff can log time against jobs on their computer or mobile device while on site. Hours captured on billable projects are instantly calculated for future invoices. By tracking time against jobs, managers and owners can accurately measure profitability and staff productivity on every job.Screenshot of Job Management
GlassManager provides a consolidated view on every aspect of all jobs to increase efficiency and offer total visibility on your business. See project status, who’s been assigned, hours tracked and all documents associated with each job.Screenshot of Estimates & Quotes
Prepare accurate estimates and professional quotes quickly using pre-defined or the custom estimate templates. Descriptions of materials and services can be saved and repeatedly used to create consistency among staff from one quote to the next.Screenshot of Invoicing & Payments
Standardized material descriptions and hourly staff costs are automatically captured for invoicing so any employee can prepare professional invoices quickly so there aren’t delays to get paid. Input payments and have the ability to process multiple transactions.