What users are saying about
6 Ratings
6 Ratings
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Score 8.2 out of 101

Likelihood to Recommend

eClincher

We are a small, boutique agency with a limited number of clients. Our clients, in turn, have social profiles on 2-6 different networks each. At our current portfolio, we need more profile connections than most SMM can offer, but fewer than a massive enterprise option. eClincher is perfect for smaller agencies that can't justify the cost of some massive SaaS solution, but still need an SMM to save time and craft cohesive messages. It is bare bones and little harder to use than some of the other more established SMM programs out there. Because of that, there is a learning curve for people who aren't as familiar with computers. eClincher is better from an agency side, but may not be the best solution to resell to a client.
Scott Walker profile photo

Feature Rating Comparison

Listening/monitoring

eClincher
8.4
Boolean keyword searches
eClincher
8.5
Filtering out noise/spam
eClincher
7.0
Broad channel coverage
eClincher
9.8

Publishing

eClincher
7.6
Content planning and scheduling
eClincher
9.1
Audience targeting
eClincher
7.0
Content optimization
eClincher
6.6
Workflow management
eClincher
7.7

Engagement

eClincher
6.3
Automated routing and prioritization
eClincher
5.8
Customer interaction histories
eClincher
4.8
Bulk actions
eClincher
8.4

Marketing

eClincher
5.0
Content marketing
eClincher
5.0

Channel coverage/integration

eClincher
9.1
Twitter
eClincher
9.7
Facebook
eClincher
8.4
LinkedIn
eClincher
9.5
Google+
eClincher
9.2
Instagram
eClincher
8.0
Pinterest
eClincher
9.5
YouTube
eClincher
9.5

Reporting/analytics

eClincher
8.1
Campaign success analytics
eClincher
8.5
Real-time tracking
eClincher
7.7

Account management

eClincher
7.6
Role-based user permissions & privileges
eClincher
7.6
Mobile access
eClincher
7.6

Pros

eClincher

  • The "Articles" feed (nestled in the Influencer tab) is an unexpected delight. It can track articles by keywords and even tell you how many influencers are discussing them.
  • The scheduling feature is basic but reliable. No real issues with it yet!
  • eClincher's customer support team is fantastic. They reply quickly and if they can't solve my problem, they take it to the engineers who can often fix situations by implementing new features to the dashboard. I'm continually amazed at how well they react to user feedback.
No photo available

Cons

eClincher

  • I struggle to find anything to criticise about this tool. The staff are very accessible and any problems I experience are usually resolved quickly via chat. This includes any 'cons' whereby I have made a couple of suggestions for feature requests and these have actually been developed and implemented.
Adeline Garman BA (Hons) DipM MCIM profile photo

Likelihood to Renew

eClincher

eClincher 10.0
Based on 1 answer
Unless the price of eClincher moves to a point where it is too much to justify, I don't see any reason why we wouldn't continue to use eClincher for our agency. The value at this price-point is unbelievable and we'd be foolish to move to a pricier program purely for the sake of slicker graphics or UI. eClinchers pricing is fantastic, and is only matched by its functionality—it matches or beats any of the major Social Media Manager SaaS programs out there for a fraction of the cost. This tool is great for growing agencies, but would also be useful for any marketing department or large agency that wants to streamline their social media workflow.
Scott Walker profile photo

Usability

eClincher

eClincher 9.0
Based on 1 answer
Assuming there are no weird bug that prevent the system from updating or registering your actions, eClincher is very simple to use. The posting function is pretty straight forward: select the channel or posting group to post to, insert content, and add to schedule. The posting function offers you lots of tools such as connection to free image services, import from pocket/feedly, attach file from computer, shorten link, or attach gif, among others. This makes it easy to create engaging content and then schedule it for multiple channels, all from one screen.
Scott Walker profile photo

Implementation

eClincher

eClincher 8.0
Based on 1 answer
Be patient. eClincher isn't perfect and has some software issues. These issues will be exacerbated if you get frustrated or have a slow connection. If something "breaks" or locks up, just refresh the page and re-do that step. It may take your team a couple weeks to get use to using the new system. Once they've gotten the hang of it, I'm sure they'll love the amount of time they save. I'd recommend taking your time with the set-up. Though there aren't a lot of steps to get everything squared away, you can break the process into small chunks to make sure you're managing your time. To just hook-up all the social accounts, it may only take an hour or so. But, if you want to set-up all the extra tools (such as user accounts, listening feeds, posting groups, schedules, etc.) it'll take longer. I think it took around a day to set-up completely, but your mileage my vary.
Scott Walker profile photo

Alternatives Considered

eClincher

It's cheap, it's great, and it can do all the things the above can do with great efficiency. It's just a bit uglier to look at than Sprout Social.
No photo available

Return on Investment

eClincher

  • Improved staff productivity tenfold.
  • Have not been able to calculate an ROI however, it has enabled us to take on more client accounts therefore improving turnover.
Adeline Garman BA (Hons) DipM MCIM profile photo

Pricing Details

eClincher

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

eClincher Editions & Modules

Edition
Basic$49
Premier$99
Agency$199
Enterprise$599
    Additional Pricing Details

    Add comparison