eClincher - your onestop tool for Social Media Management
February 13, 2018

eClincher - your onestop tool for Social Media Management

Adeline Garman BA (Hons) DipM MCIM | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with eClincher

eClincher is a lynchpin in our ability to provide a great service to our clients. Both myself and my creative director use it on a daily basis in order to schedule content, monitor competitor content and keywords, and produce reports. As an organisation it enables us to be hugely productive and it saves us a significant amount of time against undertaking the same activities individually. I would not be without it.
  • eClincher enables me to produce white label reports showing statistics and illustrated with graphs. These are produced in seconds against the couple of hours it would take me to produce the same documents manually.
  • I love the 'queueing' feature which means I can save evergreen content to queues and have them reposted according to my desired schedule. One of the key benefits to this is that if I am unable to schedule content for whatever reason I am reassured that content will still be posted via queues.
  • The integration with tools such as Feedly and Canva is outstanding as it means I have a single dashboard from which to manage most of my day to day activities.
  • I struggle to find anything to criticise about this tool. The staff are very accessible and any problems I experience are usually resolved quickly via chat. This includes any 'cons' whereby I have made a couple of suggestions for feature requests and these have actually been developed and implemented.
2 - Social Media Consultant
Account Director
  • Improved staff productivity tenfold.
  • Have not been able to calculate an ROI however, it has enabled us to take on more client accounts therefore improving turnover.
There are loads of social scheduling tools out there. I was using Buffer but then found it was limited in terms of listening and reporting so I started to look at a more professional software. I tried Hootsuite but hated the interface, way too busy with the primary focus being on feeds rather than scheduling. Sprout Social I found clunky and hard to use. eClincher was recommended to me by a friend. I think the interface (desktop and mobile) is easy to use but what sets it apart is its support - the live chat is brilliant.
For a business running multiple social platforms, or for a small to medium sized agency I find eClincher brilliant. I do sometimes find its speed a little slow so I can imagine this could be annoying if you were a very large organisation.

If you want to be able to have complete visibility to all your social activity/that of your clients including scheduling, posting, queueing evergreen content, responding to engaged fans, produce attractive reports, follow key words etc etc it's great!

eClincher Feature Ratings

Boolean keyword searches
8
Filtering out noise/spam
6
Broad channel coverage
8
Content planning and scheduling
10
Audience targeting
7
Content optimization
7
Workflow management
9
Automated routing and prioritization
9
Bulk actions
7
Twitter
8
Facebook
8
LinkedIn
8
Google+
8
Instagram
8
Pinterest
8
YouTube
8
Campaign success analytics
9
Real-time tracking
9
Role-based user permissions & privileges
8
Mobile access
8