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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Ecomail

    Score10 out of 10
    N/AEcomail is presented as a marketing platform for E-mailing, SMS, Facebook, Instagram and Messenger. It features: - email builder to create email templates - campaign editor - Facebook push campaigns to non-active email audiences - integration with Facebook custom audiences - A/B testing for subject, sender name and content - transactional emails - flexible drag and drop automation builder - discount coupons - RSS product feeds for easy product injection to your…N/A

    Sugar Market

    Score2.1 out of 10
    Mid-Size Companies (51-1,000 employees)
    Sugar Market (formerly Salesfusion) is a marketing automation solution built to work for the user. With a curated toolset that includes intuitive campaign builders, automations and reporting, the vendor says they focus on what matters most to marketers -- streamlining campaign creation, understanding engagement, improving conversion, and driving more revenue. Salesfusion was acquired by SugarCRM May 2019.

    $750

    per month

    Pricing
    EcomailSugar Market
    Editions & Modules
    No answers on this topic
    Core
    $1,000
    Database size
    Offerings
    Pricing Offerings
    EcomailSugar Market
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalRequired
    Additional Details—Prices listed are monthly subscription rates. Our packages include live support and training. Additional charges apply for contact databases above 10k, dedicated IPs, CRM integration and sandboxes. Please complete the form on our site to request a quote based on your specific needs.
    More Pricing Information
    Features
    EcomailSugar Market
    Email & Online Marketing
    Comparison of Email & Online Marketing features of Ecomail and Sugar Market
    Feature
    Ecomail
    8.1
    1 Ratings
    1% above category average
    Sugar Market
    4.4
    4 Ratings
    55% below category average
    WYSIWYG email editor10.01 Ratings3.03 Ratings
    Dynamic content7.01 Ratings5.03 Ratings
    Ability to test dynamic content5.01 Ratings4.02 Ratings
    A/B testing8.01 Ratings4.03 Ratings
    Mobile optimization10.01 Ratings1.03 Ratings
    Email deliverability reporting9.01 Ratings7.04 Ratings
    List management8.01 Ratings4.04 Ratings
    Triggered drip sequences8.01 Ratings6.03 Ratings
    Landing pages00 Ratings6.03 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Ecomail and Sugar Market
    Feature
    Ecomail
    5.5
    1 Ratings
    32% below category average
    Sugar Market
    2.3
    4 Ratings
    106% below category average
    Dashboards3.01 Ratings5.04 Ratings
    Standard reports8.01 Ratings1.04 Ratings
    Custom reports00 Ratings1.04 Ratings
    Pre-Send Testing
    Comparison of Pre-Send Testing features of Ecomail and Sugar Market
    Feature
    Ecomail
    8.7
    1 Ratings
    6% above category average
    Sugar Market
    -
    Ratings
    Link Tracking9.01 Ratings00 Ratings
    Spam Testing7.01 Ratings00 Ratings
    Email Previews10.01 Ratings00 Ratings
    Lead Management
    Comparison of Lead Management features of Ecomail and Sugar Market
    Feature
    Ecomail
    -
    Ratings
    Sugar Market
    5.3
    4 Ratings
    40% below category average
    Lead nurturing automation00 Ratings6.04 Ratings
    Lead scoring and grading00 Ratings4.04 Ratings
    Data quality management00 Ratings5.04 Ratings
    Automated sales alerts and tasks00 Ratings6.03 Ratings
    Campaign Management
    Comparison of Campaign Management features of Ecomail and Sugar Market
    Feature
    Ecomail
    -
    Ratings
    Sugar Market
    6.5
    3 Ratings
    15% below category average
    Calendaring00 Ratings6.03 Ratings
    Event/webinar marketing00 Ratings7.02 Ratings
    Social Media Marketing
    Comparison of Social Media Marketing features of Ecomail and Sugar Market
    Feature
    Ecomail
    -
    Ratings
    Sugar Market
    8.2
    1 Ratings
    8% above category average
    Social sharing and campaigns00 Ratings8.21 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Ecomail and Sugar Market
    Feature
    Ecomail
    -
    Ratings
    Sugar Market
    4.8
    4 Ratings
    45% below category average
    API00 Ratings5.02 Ratings
    Role-based workflow & approvals00 Ratings6.02 Ratings
    Customizability00 Ratings3.02 Ratings
    Integration with Salesforce.com00 Ratings9.22 Ratings
    Integration with Microsoft Dynamics CRM00 Ratings1.01 Ratings
    Best Alternatives
    EcomailSugar Market
    Small Businesses
    Mad Mimi
    Score10 out of 10
    Vbout
    Score9.9 out of 10
    Medium-sized Companies
    Campaign Monitor by Marigold
    Score9 out of 10
    Bloomreach
    Score9.2 out of 10
    Enterprises
    Emma by Marigold
    Score8.5 out of 10
    Iterable
    Score8.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    EcomailSugar Market
    Likelihood to Recommend
    10.0
    (1 ratings)
    3.0
    (7 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    10.0
    (3 ratings)
    Usability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    8.2
    (1 ratings)
    User Testimonials
    EcomailSugar Market
    Likelihood to Recommend
    Ecomail.app
    If you are looking for a really simple to use and at the same time highly effective email marketing platform with email automation capabilities this is a really well-rounded choice if combined with other solutions. Pricing is really reasonable too.
    Incentivized
    Read full review
    SugarCRM
    Salesfusion is a marketing automation platform more appropriate for small companies considering the limited functionalities are limited. The email builder tool is easy to use and ideal for someone with no coding knowledge
    Incentivized
    Read full review
    Pros
    Ecomail.app
    • Email marketing
    • Email marketing automation
    • Implementation & user interface
    Incentivized
    Read full review
    SugarCRM
    • It was easy to navigate.
    • I liked that I could click on a link to email a potential client and that it would track/link that email back to the Salesfusion profile.
    • I liked the reporting features so that I could see exactly how many cold calls resulted in appointments, with whom I last left voicemail or need to follow up with.
    Incentivized
    Read full review
    Cons
    Ecomail.app
    • Customer tracking
    • Banners & popups
    • Data analytics
    Incentivized
    Read full review
    SugarCRM
    • The user interface is somewhat cumbersome and not intuitive at times.
    • Additional user education available through downloads for existing customers rather than scheduled webinars would be helpful.
    • Custom reporting is complicated to set up.
    Incentivized
    Read full review
    Likelihood to Renew
    Ecomail.app
    No answers on this topic
    SugarCRM
    We've been very happy with SalesFusion since day 1. We've also created a new website during the time period that we've had SF and everything carried over great to our new website!
    Read full review
    Usability
    Ecomail.app
    I was able to learn to use it within days. I am also able to teach my clients to use the platform really quickly.
    Incentivized
    Read full review
    SugarCRM
    No answers on this topic
    Support Rating
    Ecomail.app
    No answers on this topic
    SugarCRM
    The support team has always been helpful, friendly, prompt and knowledgeable. They follow-up on all my tickets promptly and when needed are available for screen sharing to illustrate solutions for more complex problems. The support department at Salesfusion is one of my favorite things about the platform.
    Incentivized
    Read full review
    Alternatives Considered
    Ecomail.app
    SALESmanago overpromises and underdelivers. Bloomreach is a great platform, but not suitable for smaller clients because of the pricing. Ecomail delivers everything that they promise you and they do it really well. In the field of marketing automation or email platforms, it is widespread that the solutions promise way too much and are not able to deliver (reliability, ease of use, functionality etc.)
    Incentivized
    Read full review
    SugarCRM
    I was using Net-Results and it seemed more geared for an experienced marketer who was familiar with HTML and didn't need as much training. I found the system frustrating and didn't have much success when I called in for training. I was brand new to automation marketing and needed more hand-holding than Net-Results was able to provide
    Read full review
    Return on Investment
    Ecomail.app
    • Great price compared to other solutions
    • Easy to learn to use
    • It works as described
    Incentivized
    Read full review
    SugarCRM
    • Increased employee efficiency
    • Better customer service
    • The ability to send email campaigns from a specific user and not "from" the organization title. We use this funcationality a lot and it was not available with other software so this is huge.
    Read full review
    ScreenShots

    Ecomail Screenshots

    Screenshot of DashboardScreenshot of Campaign reportScreenshot of Automation builderScreenshot of Campaign wizardScreenshot of Template editorScreenshot of Contacts overview