Ecosystems vs. Troops

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Ecosystems
Score 0.0 out of 10
N/A
From pre-sale value assessments to post-sale value realization, Ecosystems is an enterprise cloud platform for quantifying customer value. Out-of-the-box, Ecosystems digitizes and scales the core needs of all stakeholders involved in managing customer value: Sales, Customer Success, Marketing, and Business Value Teams.N/A
Troops
Score 9.0 out of 10
N/A
Troops is a sales pipeline tool that uses artificial intelligence to enable users to configure Salesforce reports, set up notifications and alerts, and search for and edit Salesforce records from within Slack. Examples of companies using Troops include Square, Flexport, Looker, InVision, and HubSpot.N/A
Pricing
EcosystemsTroops
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
EcosystemsTroops
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
EcosystemsTroops
Considered Both Products
Ecosystems

No answer on this topic

Troops
Chose Troops
We looked at the native Salesforce "integration" with Slack, but it was brief. Troops was so much stronger that it wasn't much of a consideration.
Chose Troops
The only technology that does similar stuff is SalesForce. The difference is that it is a lot more of a manual process only using SalesForce. Troops streamline the process; it works on top of Salesforce and brings all the import sales info all to your Slack. I recommend Troops …
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User Ratings
EcosystemsTroops
Likelihood to Recommend
-
(0 ratings)
8.0
(0 ratings)
Support Rating
-
(0 ratings)
8.5
(0 ratings)
User Testimonials
EcosystemsTroops
Likelihood to Recommend
No answers on this topic
If you use a CRM (Salesforce, Hubspot, etc.), and a work communication system (Slack, Teams), this product will be extremely helpful
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Pros
No answers on this topic
  • Troops reduces the amount of time reps spend in SFDC
  • Troops reminds users to log calls at the end of every day for better compliance
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Cons
No answers on this topic
  • One thing I would like is more customization regarding the notifications I receive. Letting a user make edits to the certain notifications they get could be nice.
  • Troops opens a new tab/browser every time I click on a new lead. It makes things difficult to organize with multiple tabs open.
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Support Rating
No answers on this topic
I personally haven't had to deal with Troops customer support. However, I went to a Troops hosted event in Santa Monica recently and it was amazing!
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Alternatives Considered
No answers on this topic
We looked at the native Salesforce "integration" with Slack, but it was brief. Troops was so much stronger that it wasn't much of a consideration.
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Return on Investment
No answers on this topic
  • The biggest positive has to be the time put back in my day.
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ScreenShots

Ecosystems Screenshots

Screenshot of VALUE BENCHMARKING: Harvest insights across customers on anticipated and recognized value.Screenshot of VALUE ASSESSMENT: Quantify and communicate your unique business value, providing customers the necessary justification to invest.Screenshot of VALUE ENGINEERING: Leverage Ecosystems’ authoring toolkit to digitize and scale the distribution of value messaging.Screenshot of VALUE REALIZATION: Earn the right to retain and grow by tracking and consenting on the actual value your customer's experience.Screenshot of Marketing - Web Value Calculator: Initiate the customer journey with interactive teasers on the business value of your offerings.