Ecwid by Lightspeed vs. PaperWeight

Ecwid is absolutely perfect for any business that is looking to start out with online sales and mobile point-of-sale. Many times, business owners may have limited experience in setting up a website or point-of-sale. Having to spend on this expertise with a limited budget can be frustrating. Ecwid allows you to have great results even if you are a novice.

Incentivized

Very easy to use and customize homepage, dashboard, and multiple landing pages of courses. Easy for setting up intuitive dashboards, rating users, and receiving ratings. Create and edit content or upload documents and make edits. Easy to segregate functions based on user roles. Multi-device support is not so seamless though overall it is responsive and scalable on the web.

Incentivized

• Clarity - there has been very little confusion and need to reach out to Customer Support for help
• Consistency - no big, crazy updates or changes have been made to the format of Ecwid during my time using it, so I know when I log in to preform my business tasks I can always locate what I need and accomplish what is at hand easily
• Simplicity - everything is so clear and straightforward. It's like e-commerce for dummies.

• PaperWeight has amazing features for freelance reviewers who can provide insights on how a course can be structured using interactive content.
• PaperWeight is scalable, responsive, secure.
• Freelance reviewers find easy to use PaperWeight.
• We could also rate and provide feedback on the work delivered by freelancers which is visible to a group of users who can allocate future work based on the profile feedback.

Incentivized

• Recurring billing - ability to bill subscription customers without having to go to my payment gateway
• Robust order management - very limited in managing orders, therefore I had to subscribe to a different software
• Expensive customization - if you want to customize anything, it is very expensive

• PaperWeight could improve its usability experience across all devices. Sometimes there are some glitches when viewing on another device.

Incentivized

The value given by Ecwid is unmatched. When combined with the ease of use of the product, it is a no-brainer to continue to use the product. The only thing that could cause us to switch is if some feature we needed which is not available which is unlikely based on the feature list we reviewed when making the decision to go with them.

Incentivized

I gave a 9 instead of a 10 only because I haven't figured out a function or two. I believe it has less to do with Ecwid's overall usability and more to do with my own understanding and skill level, but regardless, it may also have something to do with the limits of Ecwid's functions.

Always available. Very reliable

Good overall performance both in desktop and mobile

I have always received the support I need in a timely manner. I enjoy receiving emails every week on trending business topics and new suggestions. They often serve as a reminder for me to include new e-commerce tools into our strategy. And I've always had great experiences with reaching out to the support team with specific questions.

Fast and simple implementation of Ecwid's solutions. Easy to learn and navigate

We sell a product that requires certain controls to sell and most of the companies we researched had specific policies preventing us from selling on their platform. We aren't selling anything dangerous, they are parts of ammunition (the shell casings) and not entire ammunition rounds. Most other vendors restrict the sales of firearms and ammunition, but even when just selling a part used to create ammunition, we were still restricted. I'm not really sure why they restrict sales of products like ours from different vendors. Ecwid had no such restrictions and were happy to confirm that for us.

Incentivized

We like the light-weightedness of PaperWeight, scalability, and its ability to meet our needs at a reasonable cost. Pre-existing relationships and business process outcomes helped in making the decision to go with PaperWeight. The product roadmap being aligned with our own roadmap also was a huge factor in the decision-making in favor of PaperWeight.

Incentivized

Good scalability. I use the second plan and there are 2 more plans that I could use if I needed other features or services

• We have not been able to measure the ROI as of yet, as we cannot get out of the gate with customization required.
• It can be implemented quickly for basic online stores.
• Once the system is configured, ROI will dramatically go up.

Incentivized

• It has [made it easy to] find freelancers for our course reviews.
• We can trust the reviewers who are onboarded on our portal and we feel safe to share business content with them on PaperWeight.
• We are able to prevent [unauthorised] downloads of our content.

Incentivized