What users are saying about
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Top Rated
98 Ratings
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Shopify Plus

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Top Rated
98 Ratings
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Score 9.1 out of 100

Likelihood to Recommend

EFI Digital StoreFront

No answers on this topic

Shopify Plus

Any business that needs to keep track of orders and payments would benefit from Shopify Plus. Customers information, orders, and payments are all saved and available for reference. You are able to refer to past orders to review trends and offer future purchase suggestions. Shopify Plus is also easy to use so it does not take long to train employees how to use this system.
Fallon Penrod | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

EFI Digital StoreFront
Shopify Plus
8.7
Product catalog & listings
EFI Digital StoreFront
Shopify Plus
8.7
Product management
EFI Digital StoreFront
Shopify Plus
9.1
Bulk product upload
EFI Digital StoreFront
Shopify Plus
8.9
Branding
EFI Digital StoreFront
Shopify Plus
8.7
Mobile storefront
EFI Digital StoreFront
Shopify Plus
9.1
Product variations
EFI Digital StoreFront
Shopify Plus
8.1
Website integration
EFI Digital StoreFront
Shopify Plus
8.4
Visual customization
EFI Digital StoreFront
Shopify Plus
8.5
CMS
EFI Digital StoreFront
Shopify Plus
8.7

Online Shopping Cart

EFI Digital StoreFront
Shopify Plus
8.6
Abandoned cart recovery
EFI Digital StoreFront
Shopify Plus
8.5
Checkout user experience
EFI Digital StoreFront
Shopify Plus
8.6

Online Payment System

EFI Digital StoreFront
Shopify Plus
9.2
eCommerce security
EFI Digital StoreFront
Shopify Plus
9.2

eCommerce Marketing

EFI Digital StoreFront
Shopify Plus
8.2
Promotions & discounts
EFI Digital StoreFront
Shopify Plus
8.6
Personalized recommendations
EFI Digital StoreFront
Shopify Plus
8.0
SEO
EFI Digital StoreFront
Shopify Plus
8.1

eCommerce Business Management

EFI Digital StoreFront
Shopify Plus
8.7
Order processing
EFI Digital StoreFront
Shopify Plus
9.0
Inventory management
EFI Digital StoreFront
Shopify Plus
8.7
Shipping
EFI Digital StoreFront
Shopify Plus
8.9
Custom functionality
EFI Digital StoreFront
Shopify Plus
8.2

Pros

EFI Digital StoreFront

No answers on this topic

Shopify Plus

  • Scales incredibly well. Forget about hardware concerns, load balancing, downtime, etc. and focus on eCommerce. We've seen merchants go from a few thousand dollars per month to having million dollar days, all on Shopify without having to worry about performance or scaling systems.
  • Great new features consistently being added, ahead of the curve on almost everything
  • Solid API to build on and work with, a few annoying quirks here and there for super complex use cases but overall very well documented and works well
  • Most Merchant Success Managers are good and genuinely want to be helpful
  • A fantastic user interface, very logical and easy to use
  • Tons and tons and tons of out of the box integrations. Easily the best integration marketplace of the e-commerce platforms. There's an app for that.
Anonymous | TrustRadius Reviewer

Cons

EFI Digital StoreFront

No answers on this topic

Shopify Plus

  • The Account Managers/Reps have become more scripted and seem like they are busier and handling more clients than before. It doesn't seem as personal and special anymore like when we first upgraded to Plus.
  • Shopify still has missing features in their software that might not have an app in their app marketplace available that fills this void.
  • The 24/7 support doesn't seem as dedicated as they once were.
Ricky Jordan | TrustRadius Reviewer

Support Rating

EFI Digital StoreFront

No score
No answers yet
No answers on this topic

Shopify Plus

Shopify Plus 10.0
Based on 2 answers
Always are quick to answer our questions and help us find a solution
Anonymous | TrustRadius Reviewer

Alternatives Considered

EFI Digital StoreFront

No answers on this topic

Shopify Plus

Shopify Plus feels like a premium investment with a vast support knowledge base that can help you get set up and ready to publish relatively quickly. You may need some initial training to help get set up but once you have the basics covered, making any amendments and getting approval to change things around is simple enough that you may never need support from them again. Shopify Plus also has a great support team which was crucial in our decision-making process. In comparison, Shopio was an initial product we tested against Shopify Plus to see how both could compete together, and even though Shopio was the cheaper option, there was a reason for that as their user interface lacked credibility.
Anonymous | TrustRadius Reviewer

Return on Investment

EFI Digital StoreFront

No answers on this topic

Shopify Plus

  • Plus has enabled us to open a new direct to consumer business line and revenue stream.
  • It has been a learning experience to optimize the ecomm store.
  • Finding the right 3rd party partners to work with on Shopify integrations has also been hit or miss.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

EFI Digital StoreFront

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Shopify Plus

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

EFI Digital StoreFront
Shopify Plus
9.0

Support Rating

EFI Digital StoreFront
Shopify Plus
10.0

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