Shopify Plus will be your best choice yet!
Overall Satisfaction with Shopify Plus
Shopify Plus is used company wide. It is a great way to keep track of customers orders. We are able to track payments and refund in the same system. It seamlessly links to our communication system and allows us to see a customers profile when they call or write in via our communication system.
Pros
- Organization is huge is Shopify Plus, this system keeps everything organized for you.
- Shopify allows you to view and adjust payments in the same screen.
- Shopify Plus is very user friendly.
Cons
- When linking to our communication service some customers have several emails with orders and only one email generates orders. It would be nice if we could combine all of this information into one account.
- If a customer has multiple accounts you are also unable to edit the email address as it is already used, another reason merging accounts would be helpful.
- Some of the processes in Shopify are too easy to complete. I’m certain scenarios a peony of “are you sure you would like to complete(this action)” would be extremely helpful and avoid mistakes that are not reversible.
- Easily access all orders.
- Easily refund payments to customers ensuring complete satisfaction.
- Ease of use cuts down on training time.
Shopify Plus is an all in one service. You are able to keep track of invoices and payments. Shopify Plus also offers options for shipping and connects your tracking number to you order which allows for easy tracking. Your tracking number is also a link which makes it even easier.
Do you think Shopify Plus delivers good value for the price?
Yes
Are you happy with Shopify Plus's feature set?
Yes
Did Shopify Plus live up to sales and marketing promises?
Yes
Did implementation of Shopify Plus go as expected?
Yes
Would you buy Shopify Plus again?
Yes
Comments
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