Shopify Plus will be your best choice yet!
July 19, 2021

Shopify Plus will be your best choice yet!

Fallon Penrod | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Shopify Plus

Shopify Plus is used company wide. It is a great way to keep track of customers orders. We are able to track payments and refund in the same system. It seamlessly links to our communication system and allows us to see a customers profile when they call or write in via our communication system.

Pros

  • Organization is huge is Shopify Plus, this system keeps everything organized for you.
  • Shopify allows you to view and adjust payments in the same screen.
  • Shopify Plus is very user friendly.

Cons

  • When linking to our communication service some customers have several emails with orders and only one email generates orders. It would be nice if we could combine all of this information into one account.
  • If a customer has multiple accounts you are also unable to edit the email address as it is already used, another reason merging accounts would be helpful.
  • Some of the processes in Shopify are too easy to complete. I’m certain scenarios a peony of “are you sure you would like to complete(this action)” would be extremely helpful and avoid mistakes that are not reversible.
  • Easily access all orders.
  • Easily refund payments to customers ensuring complete satisfaction.
  • Ease of use cuts down on training time.
Shopify Plus is an all in one service. You are able to keep track of invoices and payments. Shopify Plus also offers options for shipping and connects your tracking number to you order which allows for easy tracking. Your tracking number is also a link which makes it even easier.

Do you think Shopify Plus delivers good value for the price?

Yes

Are you happy with Shopify Plus's feature set?

Yes

Did Shopify Plus live up to sales and marketing promises?

Yes

Did implementation of Shopify Plus go as expected?

Yes

Would you buy Shopify Plus again?

Yes

Any business that needs to keep track of orders and payments would benefit from Shopify Plus. Customers information, orders, and payments are all saved and available for reference. You are able to refer to past orders to review trends and offer future purchase suggestions. Shopify Plus is also easy to use so it does not take long to train employees how to use this system.

Shopify Plus Feature Ratings

Product catalog & listings
10
Product management
10
Bulk product upload
10
Branding
10
Mobile storefront
10
Product variations
10
Website integration
10
Visual customization
10
CMS
10
Abandoned cart recovery
10
Checkout user experience
10
eCommerce security
10
Promotions & discounts
10
Personalized recommendations
10
SEO
10
Order processing
10
Inventory management
10
Shipping
10
Custom functionality
10

Comments

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