What users are saying about
40 Ratings
40 Ratings
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Score 8.9 out of 101

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Likelihood to Recommend

Shopify Plus

It's very well suited for making us feel comfortable about our online store. The 24 hour support is great along with the ease of use. We love it!
Scott Foster profile photo

Feature Rating Comparison

Online Storefront

Shopify Plus
7.7
Product catalog & listings
Shopify Plus
8.8
Product management
Shopify Plus
7.9
Bulk product upload
Shopify Plus
8.2
Branding
Shopify Plus
7.8
Mobile storefront
Shopify Plus
8.5
Product variations
Shopify Plus
7.2
Website integration
Shopify Plus
7.0
Visual customization
Shopify Plus
7.6
CMS
Shopify Plus
6.4

Online Shopping Cart

Shopify Plus
8.4
Abandoned cart recovery
Shopify Plus
8.1
Checkout user experience
Shopify Plus
8.7

Online Payment System

Shopify Plus
9.8
eCommerce security
Shopify Plus
9.8

eCommerce Marketing

Shopify Plus
8.7
Promotions & discounts
Shopify Plus
8.5
Personalized recommendations
Shopify Plus
8.6
SEO
Shopify Plus
9.0

eCommerce Business Management

Shopify Plus
7.4
Order processing
Shopify Plus
8.1
Inventory management
Shopify Plus
7.8
Shipping
Shopify Plus
7.1
Custom functionality
Shopify Plus
6.4

Pros

  • The site is set up for simple product offerings.
  • Dropship abilities.
  • Theme offerings.
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Cons

  • Wholesale store set up is a nightmare. It only allows for wholesale pricing at a consistent and specific discount. No customization in pricing which did not work for us.
  • Expensive - the cost involved was insane.
  • Sales reps will promise you whatever they need to, regardless of true feasibility.
  • Our Launch Rep was just terrible to work with. He couldn't answer any of our questions without having to reach out to other team members.
  • Even slightly complex product offerings will require you pay additional fees to 3rd parties for custom builds.
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Alternatives Considered

We found BigCommerce to be almost identical to Shopify in many ways, but Shopify had more apps in their marketplace and we couldn't find another significant difference at the time.
Mika Casey profile photo

Return on Investment

  • The setup was a waste of money. We never went live and just spent months paying extra money for add-ons and custom builds to make it work for us which in the end, never did.
  • Shopify needs to represent its platform properly. Sale Reps repeatedly lied about its abilities.
  • The only positive that came from this situation is we now know to ask more pointed questions and have Sale Reps provide written responses when answering inquiries about our use with their platforms.
No photo available

Pricing Details

Shopify Plus

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details