Egencia vs. Sabre GetThere

Overall, Egencia is a good tool for my employees to use when I (or my work partner) aren't available to make the reservations. They can easily access their account and the charges will go on the corporate credit card. This makes it all around easy for the traveling employees.

Incentivized

Sabre GetThere is well suited for the travel counselor to make reservations for airfare, rail, hotels, and car. The system is easy to use and simple. By using click and point an agent with basic knowledge can book reservations with ease. The travel counselor who likes to not use the click and point may not find all the available options and could miss out.

Incentivized

• Egencia is an all-in-one booking tool so you can keep everything in once place.
• Egencia works with SAML, so it's easy for users to get set up and logged in.
• Egencia helps keep things in order by preventing bookings without the approval of managers. This can help keep costs low as well.

Incentivized

• Easy click and point system
• Fast and easy to apply daily
• Very user friendly
• Clean and simple

Incentivized

• Customer service was awful. It was a running joke that when we had to call customer service for something (frequent), it was a crap-shoot whether we were going to get someone that knew what they were doing.
• The website was not intuitive and sometimes made it difficult to find the flights we wanted. Most of the admins resorted to looking for flights on other services and then searching for that flight specifically in Egencia.

Incentivized

• Click and point options miss small important details
• Make transfer between manual and click and point
• Different color options for different applications

Incentivized

It is just so simple to use.

Incentivized

When I had a problem with cancelled and rescheduled flight Egencia team was not helpful at all. They claimed that in their system the flight is still happening hence they will not advise on anything else. I had to spend a lot of time calling the airline to clarify the details and to find out when my flight is happening in the end.

Incentivized

My training was over the phone with some trial and error.

Incentivized

It's not even close! Axios was much more difficult to navigate than Egencia. In my opinion, Egencia more closely mirrors travel booking systems we all use outside of work, which makes training much easier for new users. The ability to automatically download calendar invites, share itineraries, and download PDF receipts is such a big help

Incentivized

Sabre is the main source of my booking tools. It comes as an easy-to-use reservation system. The online booking tool is simple and very user-friendly. Travel port does also have booking tools but some are not as easy to just click your option and go. The system has tools but can cause the user to use the longer format to get to the same location which slows down the booking process.

Incentivized

• More efficient booking - save time.
• We can specify when additional approval needs to take place based on perimeters that we set (price, class, etc) - save money!
• All electronic - bookings all online so have easy access to all staff trips.

Incentivized

• Easy access for customers
• Booking options that varies
• Simply options to book travel

Incentivized