Egencia is my JAM!
February 08, 2020

Egencia is my JAM!

Trish Kootstra | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Egencia

Egencia is being used throughout most of the organization.
  • Quick flight choices
  • Easy pay
  • While in a users trip you are unable to click to see the profile.
  • It should advise you before you try to pay that the trip is not available.
  • Egencia has had a positive impact on our ROI.
  • As a company, we can see ahead of time the spend that will happen before the month's end.
My support is my account manager, Andrew Lerchen. He provides the best customer service around.

Do you think Egencia delivers good value for the price?

Yes

Are you happy with Egencia's feature set?

Yes

Did Egencia live up to sales and marketing promises?

Yes

Did implementation of Egencia go as expected?

Yes

Would you buy Egencia again?

Yes

With the ease of use of the site, even the beginning traveler can get through it quickly.

Egencia Training

My training was over the phone with some trial and error.

Using Egencia

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Setting up company
It is just so simple to use.

Relationship with Expedia Group

They were there every step of the way and kept in contact regularly to make sure we did not have any issues.
They are just a phone call away! And respond very quickly, I never had any issues with that for the whole 8 years that we have been with Egencia
Lowest rates available
If you have an issue, reach out to them. They work to get your needs met