Overall Satisfaction with Egencia
- Quick flight choices
- Easy pay
- While in a users trip you are unable to click to see the profile.
- It should advise you before you try to pay that the trip is not available.
- Egencia has had a positive impact on our ROI.
- As a company, we can see ahead of time the spend that will happen before the month's end.
My support is my account manager, Andrew Lerchen. He provides the best customer service around.
Do you think Egencia delivers good value for the price?
Are you happy with Egencia's feature set?
Did Egencia live up to sales and marketing promises?
Did implementation of Egencia go as expected?
Would you buy Egencia again?
Like to use
Easy to use
Technical support not required
Quick to learn
Feel confident using
Relationship with Expedia Group
They were there every step of the way and kept in contact regularly to make sure we did not have any issues.
They are just a phone call away! And respond very quickly, I never had any issues with that for the whole 8 years that we have been with Egencia