Egencia vs. Sabre TripCase

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Egencia
Score 5.8 out of 10
N/A
Egencia, part of the Expedia group, offers their corporate travel management program and applications. Egencia supports business travel compliance with authorization workflow, as well as travel expense tracking, travel risk management and policy adherence, mobile app, as well as travel consulting services available on demand.N/A
TripCase
Score 9.2 out of 10
N/A
Sabre now offers and supports TripCase, a travel management application, featuring alerting, travel document management, invoicing and eticketing, and other features.N/A
Pricing
EgenciaSabre TripCase
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
EgenciaTripCase
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Features
EgenciaSabre TripCase
Travel Management
Comparison of Travel Management features of Product A and Product B
Egencia
1.0
1 Ratings
10% below category average
Sabre TripCase
-
Ratings
Customizable Approval Workflows1.01 Ratings00 Ratings
Travel Spend Reports1.01 Ratings00 Ratings
Consolidated Invoicing1.01 Ratings00 Ratings
Centralized Itinerary Management1.01 Ratings00 Ratings
Collaborative Booking1.01 Ratings00 Ratings
Reuses Traveler Information1.01 Ratings00 Ratings
Integrated Expensing Tool1.01 Ratings00 Ratings
Best Alternatives
EgenciaSabre TripCase
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Score 8.5 out of 10
Airbnb for Work
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Score 8.5 out of 10
Medium-sized Companies
Lola.com
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Score 8.0 out of 10
Lola.com
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Score 8.0 out of 10
Enterprises
SAP Concur
SAP Concur
Score 8.0 out of 10
SAP Concur
SAP Concur
Score 8.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
EgenciaSabre TripCase
Likelihood to Recommend
1.0
(15 ratings)
10.0
(2 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
Support Rating
6.4
(8 ratings)
5.0
(1 ratings)
Online Training
10.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
10.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
EgenciaSabre TripCase
Likelihood to Recommend
Expedia Group
Overall, Egencia is a good tool for my employees to use when I (or my work partner) aren't available to make the reservations. They can easily access their account and the charges will go on the corporate credit card. This makes it all around easy for the traveling employees.
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Sabre
It's a reliable source of updates when there are flight delays, gate changes, or other headaches you may experience on the road. It's also convenient that you can navigate to your hotel right from the app when you arrive at your destination. From what I have recently learned, it is now even available on Apple Watch, which I know our techies love.TripCase helped even our most techonologically-challenged employees evolve into more confident, self-sufficient travelers
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Pros
Expedia Group
  • Egencia is an all-in-one booking tool so you can keep everything in once place.
  • Egencia works with SAML, so it's easy for users to get set up and logged in.
  • Egencia helps keep things in order by preventing bookings without the approval of managers. This can help keep costs low as well.
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Sabre
  • Get travel info updates automatically
  • Automatically gets info from forwarded emails
  • Good UI to access your info quickly
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Cons
Expedia Group
  • Customer service was awful. It was a running joke that when we had to call customer service for something (frequent), it was a crap-shoot whether we were going to get someone that knew what they were doing.
  • The website was not intuitive and sometimes made it difficult to find the flights we wanted. Most of the admins resorted to looking for flights on other services and then searching for that flight specifically in Egencia.
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Sabre
  • It would be nice if access to live support were easily accessible from the app. Sometimes it's just easier to hit a button and chat with someone than to read through FAQs.
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Usability
Expedia Group
It is just so simple to use.
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Sabre
No answers on this topic
Support Rating
Expedia Group
When I had a problem with cancelled and rescheduled flight Egencia team was not helpful at all. They claimed that in their system the flight is still happening hence they will not advise on anything else. I had to spend a lot of time calling the airline to clarify the details and to find out when my flight is happening in the end.
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Sabre
There should be a 24-hour toll-free number to call for support.
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Online Training
Expedia Group
My training was over the phone with some trial and error.
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Sabre
No answers on this topic
Alternatives Considered
Expedia Group
It's not even close! Axios was much more difficult to navigate than Egencia. In my opinion, Egencia more closely mirrors travel booking systems we all use outside of work, which makes training much easier for new users. The ability to automatically download calendar invites, share itineraries, and download PDF receipts is such a big help
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Sabre
No answers on this topic
Return on Investment
Expedia Group
  • More efficient booking - save time.
  • We can specify when additional approval needs to take place based on perimeters that we set (price, class, etc) - save money!
  • All electronic - bookings all online so have easy access to all staff trips.
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Sabre
  • It's difficult to relate impact on business objectives
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ScreenShots