Egencia vs. Travefy

Overall, Egencia is a good tool for my employees to use when I (or my work partner) aren't available to make the reservations. They can easily access their account and the charges will go on the corporate credit card. This makes it all around easy for the traveling employees.

Incentivized

Well Suited 1. Travefy allows me to keep clients in my bubble providing complete resort details and trip details all in one place. 2. I have used Travefy for groups traveling internationally and in numerous states in the US for family reunions, weddings, etc. All details right in one place Less Appropriate 1. It isn't quick for me to create itineraries if I have never quoted that hotel/resort before because I pull in ALL resort details as this has proven a great assistant at closing sales.

Incentivized

• Egencia is an all-in-one booking tool so you can keep everything in once place.
• Egencia works with SAML, so it's easy for users to get set up and logged in.
• Egencia helps keep things in order by preventing bookings without the approval of managers. This can help keep costs low as well.

Incentivized

• Organize customer’s thoughts into a workable plan.
• Create great looking itineraries.

Incentivized

• Customer service was awful. It was a running joke that when we had to call customer service for something (frequent), it was a crap-shoot whether we were going to get someone that knew what they were doing.
• The website was not intuitive and sometimes made it difficult to find the flights we wanted. Most of the admins resorted to looking for flights on other services and then searching for that flight specifically in Egencia.

Incentivized

• Make it easier to use.
• Wider, more accurate photo searches of a destination.

Incentivized

It is just so simple to use.

Incentivized

When I had a problem with cancelled and rescheduled flight Egencia team was not helpful at all. They claimed that in their system the flight is still happening hence they will not advise on anything else. I had to spend a lot of time calling the airline to clarify the details and to find out when my flight is happening in the end.

Incentivized

Quick turnaround on questions that need to be asked.

Incentivized

My training was over the phone with some trial and error.

Incentivized

It's not even close! Axios was much more difficult to navigate than Egencia. In my opinion, Egencia more closely mirrors travel booking systems we all use outside of work, which makes training much easier for new users. The ability to automatically download calendar invites, share itineraries, and download PDF receipts is such a big help

Incentivized

Have not used other options

Incentivized

• More efficient booking - save time.
• We can specify when additional approval needs to take place based on perimeters that we set (price, class, etc) - save money!
• All electronic - bookings all online so have easy access to all staff trips.

Incentivized

• Travefy has helped the business grow 4x
• Travefy has impressed me clients with the interface
• Travefy has made my life easier with creating itineraries

Incentivized