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eimmigration by Cerenade vs. OpenText Documentum

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    eimmigration by Cerenade

    Score10 out of 10
    N/Aeimmigration is case management software that helps law practices and non-profits simplify immigration casework. Immigration attorneys, paralegals, caseworkers, and operations leaders can use it to save time, advance cases faster, streamline immigration forms, improve client communications, and grow their practices.

    $60

    per month per user

    OpenText Documentum

    Score9 out of 10
    N/AOpenText acquired Documentum from Dell EMC in 2017, and now supports the enterprise content management (ECM) system. The vendor says users can build content-centric applications and solutions from collaborating on business documents to delivering case-based applications to managing highly precise processes in the most regulated business environments.N/A
    Pricing
    eimmigration by CerenadeOpenText Documentum
    Editions & Modules
    Starter
    $60
    per month per user
    Essentials
    $90
    per month per user
    Complete
    $110
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    eimmigration by CerenadeOpenText Documentum
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional DetailsDiscount available for annual pricing.—
    More Pricing Information
    Features
    eimmigration by CerenadeOpenText Documentum
    Enterprise Content Management
    Comparison of Enterprise Content Management features of eimmigration by Cerenade and OpenText Documentum
    Feature
    eimmigration by Cerenade
    -
    Ratings
    OpenText Documentum
    9.2
    7 Ratings
    13% above category average
    Content capture & imaging00 Ratings10.07 Ratings
    File sync, storage & archiving00 Ratings9.07 Ratings
    Document management00 Ratings9.07 Ratings
    Records management00 Ratings9.07 Ratings
    Content search & retrieval00 Ratings9.07 Ratings
    Enterprise content collaboration00 Ratings9.07 Ratings
    Content publishing & creation00 Ratings9.07 Ratings
    Security, risk management & information governance00 Ratings10.07 Ratings
    Contract lifecycle management00 Ratings9.07 Ratings
    Automated workflows00 Ratings9.03 Ratings
    Artificial intelligence00 Ratings9.03 Ratings
    Mobile support00 Ratings9.03 Ratings
    Integration00 Ratings10.03 Ratings
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    eimmigration by CerenadeOpenText Documentum
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    Egnyte
    Score9.3 out of 10
    Medium-sized Companies
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    Epicor ECM
    Score7.7 out of 10
    Enterprises
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    Dashpivot - By Sitemate
    Score10 out of 10
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    User Ratings
    eimmigration by CerenadeOpenText Documentum
    Likelihood to Recommend
    10.0
    (2 ratings)
    9.0
    (10 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.0
    (4 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    7.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    eimmigration by CerenadeOpenText Documentum
    Likelihood to Recommend
    Cerenade
    It is a great system that provides convenience, saves time, and increases productivity. For you as a legal professional: You become more productive because the platform integrates cases and forms with only a few clicks, transmitting data automatically through the interface. Even further, it is valid to mention how easy it becomes to review the forms before filing a case with immigration. For your clients: it is convenient because they can answer their questionnaires in their native language at their most convenient time and upload documents to the platform without meeting you. This also increases the legal team's productivity.
    Read full review
    OpenText
    Documentum is best used in medium to large institutions that can afford it, have alternate solutions for web publishing, and who have either in-house developers or can hire good Documentum developers (not the ones who know Java but do not understand ECM). It is, in my opinion, the best heavy duty ECM solution out there, assuming OT is not gutting it as we speak. That is my only hesitation to not giving it a 10, OpenText is an unknown quantity in this and I worry that they will only support Documentum until they have figured out how to fill the gap between Documentum and OT and then offer a migration path to OT with a Documentum sunsetting as an incentive.
    Incentivized
    Read full review
    Pros
    Cerenade
    • Reports
    • Customized Fields
    • Updated Forms
    • Upgradable
    • Packages are customized to fit every organization
    Read full review
    OpenText
    • Records management: Compared to other content management systems, this provides a efficient and scalable solution. It gives lot of flexibility in managing the content as Records or Legal holds.
    • Workflow system has external plugins to connect with FAX, Mail, Database and FTP servers etc. which gives an option to integrate with any system with documentum.
    • Creation of websites and maintenance is easy. Content authors can create the pages with effective mechanism.
    Incentivized
    Read full review
    Cons
    Cerenade
    • They have so many available features and I do use them all
    • I like the intuitive software
    • Also like the ability to learn from their Youtube channel .
    Read full review
    OpenText
    • WDK framework has been the biggest drawbacks from the application speed point of view, as well as client complexity and not so natural look and feel. Yes, with the latest releases much of these features are improved.
    • EMC is very expensive to buy, own and support, where some products require many dependent Docuemntum products to be installed to work at its best.
    Read full review
    Likelihood to Renew
    Cerenade
    No answers on this topic
    OpenText
    Stability is a key factor as well as its flexibility. Also, any organization that deploys Documentum will have made a significant investment in terms of time and money, so not renewing its commitment can come with a significant cost. That said, the decision to deploy Documentum initially should come only after extensive evaluation, knowing that once deployed it will likely remain the platform of choice.
    Incentivized
    Read full review
    Support Rating
    Cerenade
    No answers on this topic
    OpenText
    Support is better than with ECM, but could use some improvement.
    Incentivized
    Read full review
    Alternatives Considered
    Cerenade
    Price - for the features we have, eIMMIGRATION is a more accessible CMS compared to the three other options. Customer Service - they are always reachable and knowledgeable. Lastly, the customized option makes it the tool that we depend on the most. Its reliability is essential in the Legal Services realm.
    Read full review
    OpenText
    At the time it was purchased it was one of the best, most robust solutions available on the market.
    Incentivized
    Read full review
    Return on Investment
    Cerenade
    • The Software works as a one more employer in the team
    • ROI is great, the software is affordable
    • So many features that most people will not even use it
    Read full review
    OpenText
    • After this product, the client is able to manage content security and due to it, the client is able to use the business process, and this really reduces effort and increases the profit in business.
    • It provides integration with SAP easily which really helps the client to manage this effectively and with minimum effort system is ready to use.
    • Also searching, automated flows also create a bigger impact and reduce a lot manual effort.
    Incentivized
    Read full review
    ScreenShots

    eimmigration by Cerenade Screenshots

    Screenshot of the platform's centralized case management. This is accessed through the Caseworker Portal that centralizes all cases, clients, forms, and billing.Screenshot of centralized client data—including potential clients, prospects, and leads. This interface is used to organize notes, documents, case activities, and meetings.Screenshot of where to access customer support. Cerenade aims to answer all questions and solve any problem in one call or message. They also provide access training videos, weekly webinars, and knowledgebase articles.Screenshot of some of  eimmigration's customizations. Users can configure caseworkers, process, and automation defaults, or control access and permissions by user and role. Users can also manage default values across users, locations, workflows, custom fields, and dropdown lists.Screenshot of the administrator login.