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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OpenText Documentum

    Score9 out of 10
    N/AOpenText acquired Documentum from Dell EMC in 2017, and now supports the enterprise content management (ECM) system. The vendor says users can build content-centric applications and solutions from collaborating on business documents to delivering case-based applications to managing highly precise processes in the most regulated business environments.N/A
    Pricing
    OpenText Documentum
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    OpenText Documentum
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    Yes
    Entry-level Setup FeeOptional
    Additional Details
    More Pricing Information
    Community Pulse
    OpenText Documentum
    Considered Both Products
    OpenText
    Chose OpenText Documentum
    Sharepoint and others are a bit late to the party -- they have some nice features, but are leaders in the suite spot areas that we found OpenText helping us with.
    Incentivized
    Chose OpenText Documentum
    At the time it was purchased it was one of the best, most robust solutions available on the market.
    Incentivized
    Chose OpenText Documentum
    Features and underlying technology and development roadmap are much better for both Docushare and Confluence. OpenText product was preselected when I came into the implementation of the project. It should not have been.
    Incentivized
    Chose OpenText Documentum
    Subjective but here's how I see it:
    Heavy duty (in order of how much they can do and how much they can handle): 1)Documentum, 2)FileNet 3)OpenText
    Middle duty: 1)WCC-WebCenter Content, 2)Alfresco, 3)M-Files (3rd b/c it is Windows only), 4)Nuxeo (only b/c of its newish approach …
    Incentivized
    Chose OpenText Documentum
    We have evaluated IBM Filenet, Alfresco and Oracle WCM. Documentum has a very strong business process management system, security and scalability. It's not just a web content management system, it's an enterprise content management system with very good capabilities for …
    Incentivized
    Chose OpenText Documentum
    We selected EMC Documentum because of its robustness and scalability.
    Incentivized
    Chose OpenText Documentum
    While Livelink has many more modules out of the box and provide some more functionality which can be applied to document lifecycle without writing any customizations, from the support perspective Documentum is much cheaper to support and it is much more stable than Opentext ECM …
    Incentivized
    Chose OpenText Documentum
    There are numerous other products available including SharePoint, Stellent, FileNet, etc. Most offer many of the same solutions and modules that Documentum provides, however some, such as SharePoint, still have significant shortcomings when it comes to true, enterprise-level …
    Incentivized
    Chose OpenText Documentum
    Robustness of Documentum is far better than SharePoint.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Features
    OpenText Documentum
    Enterprise Content Management
    Comparison of Enterprise Content Management features of OpenText Documentum
    Feature
    OpenText Documentum
    9.2
    7 Ratings
    13% above category average
    Content capture & imaging10.07 Ratings
    File sync, storage & archiving9.07 Ratings
    Document management9.07 Ratings
    Records management9.07 Ratings
    Content search & retrieval9.07 Ratings
    Enterprise content collaboration9.07 Ratings
    Content publishing & creation9.07 Ratings
    Security, risk management & information governance10.07 Ratings
    Contract lifecycle management9.07 Ratings
    Automated workflows9.03 Ratings
    Artificial intelligence9.03 Ratings
    Mobile support9.03 Ratings
    Integration10.03 Ratings
    Best Alternatives
    OpenText Documentum
    Small Businesses
    Egnyte
    Score9.3 out of 10
    Medium-sized Companies
    Epicor ECM
    Score7.7 out of 10
    Enterprises
    Dashpivot - By Sitemate
    Score10 out of 10
    All AlternativesView all alternatives
    User Ratings
    OpenText Documentum
    Likelihood to Recommend
    9.0
    (10 ratings)
    Likelihood to Renew
    8.0
    (4 ratings)
    Performance
    9.0
    (1 ratings)
    Support Rating
    7.0
    (1 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    User Testimonials
    OpenText Documentum
    Likelihood to Recommend
    OpenText
    Documentum is best used in medium to large institutions that can afford it, have alternate solutions for web publishing, and who have either in-house developers or can hire good Documentum developers (not the ones who know Java but do not understand ECM). It is, in my opinion, the best heavy duty ECM solution out there, assuming OT is not gutting it as we speak. That is my only hesitation to not giving it a 10, OpenText is an unknown quantity in this and I worry that they will only support Documentum until they have figured out how to fill the gap between Documentum and OT and then offer a migration path to OT with a Documentum sunsetting as an incentive.
    Incentivized
    Read full review
    Pros
    OpenText
    • Records management: Compared to other content management systems, this provides a efficient and scalable solution. It gives lot of flexibility in managing the content as Records or Legal holds.
    • Workflow system has external plugins to connect with FAX, Mail, Database and FTP servers etc. which gives an option to integrate with any system with documentum.
    • Creation of websites and maintenance is easy. Content authors can create the pages with effective mechanism.
    Incentivized
    Read full review
    Cons
    OpenText
    • WDK framework has been the biggest drawbacks from the application speed point of view, as well as client complexity and not so natural look and feel. Yes, with the latest releases much of these features are improved.
    • EMC is very expensive to buy, own and support, where some products require many dependent Docuemntum products to be installed to work at its best.
    Read full review
    Likelihood to Renew
    OpenText
    Stability is a key factor as well as its flexibility. Also, any organization that deploys Documentum will have made a significant investment in terms of time and money, so not renewing its commitment can come with a significant cost. That said, the decision to deploy Documentum initially should come only after extensive evaluation, knowing that once deployed it will likely remain the platform of choice.
    Incentivized
    Read full review
    Support Rating
    OpenText
    Support is better than with ECM, but could use some improvement.
    Incentivized
    Read full review
    Alternatives Considered
    OpenText
    At the time it was purchased it was one of the best, most robust solutions available on the market.
    Incentivized
    Read full review
    Return on Investment
    OpenText
    • After this product, the client is able to manage content security and due to it, the client is able to use the business process, and this really reduces effort and increases the profit in business.
    • It provides integration with SAP easily which really helps the client to manage this effectively and with minimum effort system is ready to use.
    • Also searching, automated flows also create a bigger impact and reduce a lot manual effort.
    Incentivized
    Read full review
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