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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Ekso

    Score10 out of 10
    N/ACountersoft, the team behind the Gemini ALM and bug tracking tool, is becoming Ekso. The company's products focus on IT help desk, bug tracking, test management, and general ALM functionality.

    $10

    Per User Per Month

    Microsoft Dynamics 365 Marketing

    Score8.7 out of 10
    N/AMicrosoft Dynamics 365 Marketing is an integrated marketing management solution for marketing operation, planning, execution, and analytics across all channels—digital, social, and traditional. Capabilities include marketing resource management, multichannel campaign management, lead management, sales collaboration, social marketing, and marketing analytics. Microsoft acquired MarketingPilot, an SMB-focused marketing automation product, in 2012. MarketingPilot IMM (integrated marketing…

    $1,200

    per month

    Pricing
    EksoMicrosoft Dynamics 365 Marketing
    Editions & Modules
    Gemini Express
    $10.00
    Per User Per Month
    Gemini Enterprise
    $850.00
    Per 10 Users Per Month
    No answers on this topic
    Offerings
    Pricing Offerings
    EksoMicrosoft Dynamics 365 Marketing
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    EksoMicrosoft Dynamics 365 Marketing
    Considered Both Products
    CounterSoft
    No answer on this topic
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    86%
    Would buy again
    6 Answers
    Delivers good value for the price
    No answers on this topic
    83%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    No answers on this topic
    86%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    No answers on this topic
    83%
    Implementation went as expected
    5 Answers
    Best Alternatives
    EksoMicrosoft Dynamics 365 Marketing
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    Polarion ALM
    Score10 out of 10
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    Medium-sized Companies
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    Score2 out of 10
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    Enterprises
    IBM Engineering Lifecycle Management
    Score5 out of 10
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    EksoMicrosoft Dynamics 365 Marketing
    Likelihood to Recommend
    10.0
    (1 ratings)
    8.7
    (8 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    1.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    8.7
    (5 ratings)
    Support Rating
    -
    (0 ratings)
    6.0
    (3 ratings)
    User Testimonials
    EksoMicrosoft Dynamics 365 Marketing
    Likelihood to Recommend
    CounterSoft
    Gemini is well suited to help track issues and change requests, projects, bugs, time logs, etc. It is less appropriate for reporting needs or general office management needs.
    Read full review
    Microsoft
    Having used both Salesforce and Microsoft Marketing, the integration is much tighter and the automation and workflow is much tighter using PowerAutomate. Reporting on tasks is better in Salesforce, but the ability to fully and quickly integrate into the Microsoft Azure stack is well worth the hassle of quickly generating reports.
    Incentivized
    Read full review
    Pros
    CounterSoft
    • Gemini offers flexible framework that allowed IT to build a workflow based process. IT change requests were divided into several buckets: New Change Requests group for business units to submit requests for enhancements and new project ideas, Pending Change Requests for approved projects that are waiting for IT resources, Application Development where we track active projects, Defect Tracking where bugs are tracked during testing and finally Release Management where requests for deployment are tracked.
    • Gemini allows to create custom fields and add them to View, Edit and Add screens. This flexible model allowed us to track additional information on the project such as IT Point of Contact, System Name, Team Name, Testing dates, etc.
    • Gemini has flexible email notification model that allows to keep business customers informed on the project progress. Whenever comment is added by project manager email alerts goes out anyone that is set to watch project progress.
    Read full review
    Microsoft
    • Builds dynamic audiences using real-time CRM and behavioral data without manual list maintenance.
    • Triggers communications based on actions such as purchase, visit date, or post-visit timing.
    • Manages high-volume transactional and lifecycle emails with consistent governance and compliance.
    Incentivized
    Read full review
    Cons
    CounterSoft
    • It would be useful for Gemini to offer a mobile-friendly version.
    • It would be helpful for Gemini to provide more granular control over email notification options. Currently, we cannot turn off update type emails
    • Gemini could improve homepage design to provide a dashboard for all projects in the system.
    Read full review
    Microsoft
    • Currently marketing is more contact centric, should add the flexibility of doing segmentation as well as customer journey on leads without associating with contact
    • Pricing is based on number of contact, even if you are not marketing all of them.
    • Cannot reuse the existing marketing lists created in CRM for marketing as seamlessly as in ClickDimensions, even though both uses the same Dataverse
    Incentivized
    Read full review
    Likelihood to Renew
    CounterSoft
    Gemini's development team continues to improve the product and provides a comprehensive roadmap of upcoming features that makes you want to upgrade as soon as a new version comes out.
    Read full review
    Microsoft
    I wouldn't even think of renewing our use of Marketing 365. It's worthless
    Read full review
    Usability
    CounterSoft
    No answers on this topic
    Microsoft
    Microsoft Dynamics 365 Marketing is extremely usable in order to manage all of my organization's customer information across the organization. Further we use Microsoft Dynamics 365 Marketing to manage all of our marketing campaigns from beginning to end. Microsoft Dynamics 365 Marketing makes my organization more able to run a professional marketing strategy.
    Incentivized
    Read full review
    Support Rating
    CounterSoft
    No answers on this topic
    Microsoft
    Like all Microsoft corporation products, Microsoft Dynamics 365 Marketing comes with the extremely high-quality customer support that Microsoft corporation has become well known for. Whether it is the availability of twenty-four/seven customer support or the highly-trained, very friendly customer support personnel, Microsoft Dynamics 365 Marketing has the support you are looking for.
    Incentivized
    Read full review
    Alternatives Considered
    CounterSoft
    Gemini is more cost-effective than Project Server. It is easy to configure and easy to use
    Read full review
    Microsoft
    While the cost was significantly more than other vendors we looked at, the tools are similar to our previous tool so conversion would be (somewhat) easy. We chose it because it directly integrates with Microsoft Dynamics CRM - which we integrated at the same time.
    Incentivized
    Read full review
    Return on Investment
    CounterSoft
    • Gemini helped consolidate and centralize projects tracking and status reporting
    • Gemini helped improve defects tracking and reporting
    • Gemini helped streamline release process management, eliminated approval paperwork by allowing ot use comments as electronic signatures.
    Read full review
    Microsoft
    • It took a few months to get things in order and I believe I could’ve gotten started sooner, but I had to learn about it first
    Incentivized
    Read full review
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