Eleveo vs. Five9
Eleveo vs. Five9
Product | Rating | Most Used By | Product Summary | Starting Price |
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Eleveo | N/A | Eleveo (formerly ZOOM International) solutions protect a business by recording contact center interactions like service requests, outbound sales, financial or healthcare transactions, providing solutions for privacy and regulatory requirements, and by capturing customer experience. Eleveo provides 100% global recording coverage in the cloud, on-premise, or in hybrid architecture with a fully Native Cloud WFO suite. | N/A | |
Five9 | N/A | Five9 is cloud contact center software for inbound, outbound, blended, or multi-channel operations. This solution includes management capabilities such as campaign management, quality monitoring, real-time and historical reporting, and call recording. | N/A |
Eleveo | Five9 | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | Five9 offers pricing options to suit your business needs: Monthly On-Demand —Companies looking to quickly scale their operations with minimum costs Per-Minute Fees — Products such as voice message broadcasting or IVR with Speech recognition Annual Contracts — Reduced fee compared to monthly on-demand pricing | ||||||||||||||
More Pricing Information |
Eleveo | Five9 | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Eleveo | Five9 | |
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Small Businesses | 8x8 Contact Center Score 7.6 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Genesys Multicloud CX (discontinued) Score 7.5 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Calabrio Teleopti WFM Score 7.8 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Eleveo | Five9 | |
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Likelihood to Recommend | 8.7 (9 ratings) | 8.3 (36 ratings) |
Support Rating | 10.0 (1 ratings) | 8.0 (8 ratings) |
Eleveo | Five9 | |
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Likelihood to Recommend | ZOOM International | Five9 |
Pros | ZOOM International | Five9 |
Cons | ZOOM International | Five9 |
Support Rating | ZOOM International | Five9 |
Alternatives Considered | ZOOM International | Five9 |
Return on Investment | ZOOM International | Five9 |
ScreenShots | Five9 Screenshots |