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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Elite ProLaw

    Score4.1 out of 10
    N/AProLaw from Elite (formerly of Thomson Reuters) is the legal billing management software that connects the entire organization, helping teams deliver premier client service. By combining client and matter management, docketing, time entry, billing, and accounting, ProLaw helps simplify a practice while enhancing productivity firm-wide. ProLaw is software is designed to simplify and coordinate the work of lawyers and staff by combining case and matter management, time entry, billing,…N/A

    Filevine

    Score8.3 out of 10
    N/AFilevine is a project management and workflow automation platform for law firms from the company of the same name in Utah.N/A
    Pricing
    Elite ProLawFilevine
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Elite ProLawFilevine
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details——
    More Pricing Information
    Community Pulse
    Elite ProLawFilevine
    Considered Both Products
    Elite Technology
    No answer on this topic
    Filevine
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    88%
    Would buy again
    37 Answers
    Delivers good value for the price
    No answers on this topic
    90%
    Delivers good value for the price
    28 Answers
    Happy with the feature set
    No answers on this topic
    93%
    Happy with the feature set
    39 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    81%
    Lived up to sales and marketing promises
    21 Answers
    Implementation went as expected
    No answers on this topic
    82%
    Implementation went as expected
    27 Answers
    User Ratings
    Elite ProLawFilevine
    Likelihood to Recommend
    8.2
    (6 ratings)
    8.4
    (44 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    9.8
    (3 ratings)
    Usability
    9.0
    (1 ratings)
    8.4
    (43 ratings)
    Support Rating
    8.9
    (2 ratings)
    2.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    1.0
    (1 ratings)
    User Testimonials
    Elite ProLawFilevine
    Likelihood to Recommend
    Elite Technology
    once the software is set up, it streamlines the billing process and helps with E-discovery on cases. You can also customize some areas to fit your needs specific to your firm. Paperless Proforma eliminates a lot of paper and streamlines the Prebill process. It also incorporates email billing to eliminate wasted paper.
    Incentivized
    Read full review
    Filevine
    AI is here - whether we like it or not, lawyers and paralegals are using it. Filevine gives users the AI in a safe way that isn't in the public domain or discoverable. Lois has given our users the AI tools so we can control how AI is deployed and used, keeping our data safe, our client information protected and eliminating the possibility of any open AI searches being discoverable
    Incentivized
    Read full review
    Pros
    Elite Technology
    • Accounting, time entry and billing are an easy task with ProLaw.
    • Streamlines and automates the work of lawyers and other staff.
    • Risk management and maintain regulatory challenges.
    • Case and matter management.
    • Integration with Microsoft apps such as Excel, Word and Outlook.
    Incentivized
    Read full review
    Filevine
    • Customization - you can easily add sections and fields
    • Workato and Zapier integration works well - we can connect Filevine to a multitude of other platforms and services
    • Texting and faxing is available across the entire platform
    • Integration with Vinesign for e-signature completion
    Incentivized
    Read full review
    Cons
    Elite Technology
    • ProLaw has been working on easier ways to add multiple documents to emails without flipping back and forth or changing document names to the storage number of the document in its database.
    • Although you can export billing information to an excel sheet, it would be beneficial if one could print all billed items for a matter that included the description of the billed event rather than just the amounts. Currently the only way to do this would be by printing statements.
    Incentivized
    Read full review
    Filevine
    • I think the new update on contact cards needs to be a little more simpler, I love that they added the extension portion, but it's just a bit clunky and too big. It also take longer to load.
    • I think that Filevine doesn't need to log you out every day, when I log it it give me the option to remember device for 180 days, sometimes im in the middle of editing a document in Filevine and it signs me out.
    Incentivized
    Read full review
    Likelihood to Renew
    Elite Technology
    ProLaw is fully integrated in our firm's organization. It would be impossible to operate without it or similar programming
    Incentivized
    Read full review
    Filevine
    It's worth our investment, we've reached a 75% ROI within the last 3 years, it was not easy but we feel that we succeeded, 75% it was not from one day to the other, it was a huge effort delivered from everyone in our organization and now we're living our dream.
    Incentivized
    Read full review
    Usability
    Elite Technology
    In terms of usability, the tool is intuitive and easy to use. Initially, it might be a little bit difficult to grab all the functions it can perform, but with the experience, doing the tasks become an easy job and the tool improves your team's productivity and efficiency. It really helps you to deliver excellent service to your clients in less time and at a low cost.
    Incentivized
    Read full review
    Filevine
    It is very user friendly. I can upload documents and ask questions like any AI tool, but it is secure and not published publicly for client confidentiality reasons. I think it is helpful for quickly reviewing files for next steps and what has been done on the case. It is less helpful for legal advice because of hallucination concerns, although I haven't attempted to have it cite to case law
    Incentivized
    Read full review
    Support Rating
    Elite Technology
    ProLaw support is very good overall. Sometimes it takes some effort to get up the ladder if you need an expert's help but overall they do a very good job. There have been minor issues during projects but they allow one to schedule upgrades and available technicians for upgrades at request.
    Incentivized
    Read full review
    Filevine
    Their live video chat support is a good resource, but often the problem cannot be resolved through this chat, and then promises to have someone follow up are almost always dropped. Filevine fails to make corrections for glitches or missing basic functions.
    Incentivized
    Read full review
    Implementation Rating
    Elite Technology
    No answers on this topic
    Filevine
    Filevine charged a lot for implementation, both directly to Filevine and their partners, but they failed to deliver on what was promised
    Incentivized
    Read full review
    Alternatives Considered
    Elite Technology
    Client base - numbers, Support of User Group Formation, location - hours of support, all in one product - eliminated document management and allowed through security for attorneys to access to ledger information, supported non-cloud solution as we were not ready to go to cloud, Non-modular so all parts of the system seemed to work better together and even if not ready immediately to utilize some parts, we adopted over time as we because familiar with the product, I knew firms that Prolaw already, Sales person - Tom Mulligan was wonderful to work with, ProLaw was the only software demo'ed that could report directly on our fee credits as we currently allocate - WE ARE AN EAT WHAT YOU KILL FIRM, Our outside IT firm had worked on ProLaw before, Software was capable of supporting a paperless environment, without additional cost I could get a second data base to run our internal leasing through with is technically a separate company from the business of law. We didn't need any additional hardware when we installed, we already had everything it needed to run
    Incentivized
    Read full review
    Filevine
    I have not used any other system before and I cannot imagine myself using any other one. I am used to the layout and overall whole design of Filevine so I hope I don't have to switch to a different system any time soon or ever in the coming future
    Incentivized
    Read full review
    Return on Investment
    Elite Technology
    • Discovery has been cut down dramatically
    • billing takes half the time it used to
    • lost documents are a thing of the past
    Incentivized
    Read full review
    Filevine
    • Tracking Settlements for each month and improved accountability and incentivized more settlements for the firm by 40%
    • Helping track expenses and reduced costs by 10%
    • Helped the firm generate better reviews by helping keep clients up to date improving client retention rate by 20%
    Incentivized
    Read full review
    ScreenShots