Ellucian Banner vs. Salesforce.org Education Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Ellucian Banner
Score 6.6 out of 10
N/A
Ellucian offers Banner educational ERP, including its student management system emphasizing control and reporting of process-oriented facets of education such as grading and attendance.N/A
Salesforce.org Education Cloud
Score 8.8 out of 10
N/A
Salesforce for Higher Ed combines the Salesforce Lightning Experience with HEDA (Higher Ed Data Architecture), providing a cloud platform supporting student management and engagement, admissions and academics, and other higher ed administrative support functions.N/A
Pricing
Ellucian BannerSalesforce.org Education Cloud
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Ellucian BannerSalesforce.org Education Cloud
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Ellucian BannerSalesforce.org Education Cloud
Top Pros
Top Cons
Features
Ellucian BannerSalesforce.org Education Cloud
Student and Faculty Administration
Comparison of Student and Faculty Administration features of Product A and Product B
Ellucian Banner
8.2
8 Ratings
4% below category average
Salesforce.org Education Cloud
8.8
5 Ratings
3% above category average
Integrations with 3rd-Party Education Technology7.78 Ratings8.14 Ratings
Online Registration Management8.77 Ratings8.75 Ratings
District Communications, such as messaging and alerting8.74 Ratings10.03 Ratings
Roster Management8.26 Ratings9.34 Ratings
Platform Customization7.66 Ratings6.84 Ratings
Teacher Self-Service8.46 Ratings8.53 Ratings
Student Data Security8.47 Ratings9.25 Ratings
Community Support8.36 Ratings8.84 Ratings
Class Scheduling8.47 Ratings9.43 Ratings
State and National-level Reporting8.97 Ratings9.52 Ratings
Compliance Support8.56 Ratings8.44 Ratings
Teacher and Parent Mobile Application6.75 Ratings8.43 Ratings
Best Alternatives
Ellucian BannerSalesforce.org Education Cloud
Small Businesses

No answers on this topic

No answers on this topic

Medium-sized Companies
Schoolmint Hero
Schoolmint Hero
Score 9.7 out of 10
Schoolmint Hero
Schoolmint Hero
Score 9.7 out of 10
Enterprises
Schoolmint Hero
Schoolmint Hero
Score 9.7 out of 10
Schoolmint Hero
Schoolmint Hero
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Ellucian BannerSalesforce.org Education Cloud
Likelihood to Recommend
7.7
(21 ratings)
8.9
(11 ratings)
Likelihood to Renew
9.5
(2 ratings)
-
(0 ratings)
Usability
8.0
(2 ratings)
10.0
(1 ratings)
Availability
9.0
(1 ratings)
-
(0 ratings)
Performance
9.0
(1 ratings)
-
(0 ratings)
Support Rating
8.0
(5 ratings)
6.2
(2 ratings)
Implementation Rating
8.0
(1 ratings)
-
(0 ratings)
Configurability
8.0
(1 ratings)
-
(0 ratings)
Ease of integration
8.0
(1 ratings)
-
(0 ratings)
Product Scalability
8.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
9.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
Ellucian BannerSalesforce.org Education Cloud
Likelihood to Recommend
Ellucian
As a SIS, Banner Pages is the full meal deal. There are multiple modules that integrate out of the box. Because Banner is all I've ever used as a SIS, I can't contrast it with another program. I can say, it gets the job done for us. I will also say that a tremendous amount of time goes into strategizing how to get new functions to work for us and there always seems to be some catch that requires even more work. In general, the university has been hesitant to build too many modifications into Banner because they take a lot of time to maintain. Inevitably, a new update (of which there are MANY for Banner) will break stuff that isn't "vanilla." This is unfortunate because we've had some great ideas for how to make Banner better for us, but also understandable. If you're looking for a highly modular system, this isn't it. Banner has lots of components, but the components work the way they work and that's that. Also, don't expect very quick responses to bugs or glitches. If the bug is major, yes, it will be addressed. But, little function issues seem to be regularly overlooked.
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Salesforce
It is most suited for those within the education industry. For students and staff in particular, the Education Cloud allows seamless connectivity between each person and helps students stay on task. It can be very overwhelming as a student to have so many responsibilities in different areas, so Salesforce does a great job of offering many features that ease this process.
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Pros
Ellucian
  • I think it's great to use if you are tracking grades for certain classes, especially if you'd like to see how students do, comparing midterm to final grades. If you have the permissions, you can see both.
  • It's also good to track students individually. You can look up a certain semester, and see how they did in that particular time frame, but you can also see their cumulative gpa, or even look up their entire course history.
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Salesforce
  • Great use of integrating across all aspects of enrollment.
  • Easy to create tasks for counselors to remember to call prospective students and keep up to date on goals.
  • Reporting is fabulous inside of Salesforce.
  • All of the Apps in the App Exchange.
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Cons
Ellucian
  • One thing I miss from the previous version of Ellucian Banner, is the control + page down. I struggle with alt + page down.
  • I love the Ellucian Banner favorites; however, it is a little difficult to navigate.
  • I can honestly only think of 2 things that could be improved. I use Ellucian Banner daily.
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Salesforce
  • It’s hard to run reports or create working “views” for Enrollment/Student Advisor teams that include both Leads and Contacts in the same report.
  • Some fields do not map from Lead to Contact object. When a student transitions from application to acceptance, some dropdown and fill-in fields completely disappear from the student’s page in Salesforce. Every version of Salesforce I’ve used has this problem.
  • Salesforce overall is clunky and confusing for the average user. We require thorough Salesforce training for new hires on all teams because it’s not user-friendly or obvious what to click on to achieve a specific task.
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Likelihood to Renew
Ellucian
We have no reason not to renew with Ellucian - we are in deep with the ecosystem, and have Ellucian providing us with information technology support. If anything, should the opportunity arise, we'd probably consider adding a different ellucian tools into the suite of applications we already have on board.
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Salesforce
No answers on this topic
Usability
Ellucian
You definitely have to learn it before it becomes easy to use. It's better than it was, but it's still not entirely intuitive. You can't just look at it and play around to figure out how it works
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Salesforce
It was really so easy to sign up and get going with the whole process
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Reliability and Availability
Ellucian
It's pretty much up all the time.
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Salesforce
No answers on this topic
Performance
Ellucian
Has gotten much better due to new hardware.
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Salesforce
No answers on this topic
Support Rating
Ellucian
Our department generally does not contact the support center for Banner but the IT department does. That being said, in the seven years that I have been here, I have not once needed to contact the support center; we have had no glitches on Banner's side that needed to be addressed.
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Salesforce
People will respond on time even though Salesforce is such a large organization. This also includes various methods of getting support beyond just calling - they have dedicated reps, chat, chatter, etc that all make the experience more pleasant.
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Implementation Rating
Ellucian
very satisfied, along with the IT staff and ellucian support the upgrades do very well and have minimum down time.
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Salesforce
No answers on this topic
Alternatives Considered
Ellucian
PeopleSoft was more user-friendly. It also provided the ability to save and bookmark queries. PeopleSoft will allow users to use common names to search for queries. Overall, it seemed much more current than Banner. PeopleSoft provided enrollment data for specific sections which allowed one to spot trends of enrollment in a given class.
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Salesforce
I have not used similar products and I am new to this role. Salesforce has been very easy to learn and I appreciate the support and ability to access the platform when I need to. I was able to easily learn the program and become skilled in what I needed to do. It also made the transition to digital forms quite easy
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Scalability
Ellucian
being able to scale with hardware was easy and not cumbersome. We were allowed to user virtual machines which made things very scalable.
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Salesforce
No answers on this topic
Return on Investment
Ellucian
  • There is positive ROI on the product overall. It had reduced or allowed us to focus our staff members on something which is very use and it does the job in the background.
  • The application has supported in a lot of ways in saving resources and utilizing them in very productive & efficient manner
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Salesforce
  • Positive: Our entire company is more aligned because while still complying with FERPA, the right people have access to student records while also having the correct permissions.
  • Positive: we can integrate with our partners who also use Salesforce, while still complying with FERPA.
  • Negative: we've needed to hire a Salesforce Development team with multiple people to accurately customize the tool to work for us.
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ScreenShots

Salesforce.org Education Cloud Screenshots

Screenshot of Admissions ConnectScreenshot of AdvancementScreenshot of K-12 Architecture KitScreenshot of Slack Courses ConsoleScreenshot of Student Success Hub