ELMO Software vs. Manhattan Active Customer Engagement
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
ELMO Software | Score7.2 out of 10 | N/A | ELMO Software (ASX:ELO) is a cloud-based solution that helps thousands of organisations across Australia, New Zealand and the United Kingdom to manage their people, process and pay. ELMO solutions span the entire employee lifecycle from ‘hire to retire’. They can be used together or stand-alone, and are configurable according to an organisation’s unique processes and workflows. | N/A |
Manhattan Active Customer Engagement | Score8 out of 10 | N/A | A solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard. | N/A |
| ELMO Software | Manhattan Active Customer Engagement | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| ELMO Software | Manhattan Active Customer Engagement | |
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| Considered Both Products | No answer on this topic | No answer on this topic |
| Key User Insights | ||
| Would buy again | ||
100% Would buy again 15 Answers | No answers on this topic | |
| Delivers good value for the price | ||
100% Delivers good value for the price 5 Answers | No answers on this topic | |
| Happy with the feature set | ||
93% Happy with the feature set 14 Answers | No answers on this topic | |
| Lived up to sales and marketing promises | ||
86% Lived up to sales and marketing promises 6 Answers | No answers on this topic | |
| Implementation went as expected | ||
88% Implementation went as expected 7 Answers | No answers on this topic | |
| ELMO Software | Manhattan Active Customer Engagement | |||||||||||||||||||||||||
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| Human Resource Management |
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| Payroll Management |
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| Leave and Attendance Management |
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| Employee Self Service |
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| HR Reporting |
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| Onboarding |
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| Performance and Goals |
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| Performance Management |
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| Succession Planning |
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| Recruiting / ATS |
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| ELMO Software | Manhattan Active Customer Engagement | |
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| Small Businesses | UZIO Score9.4 out of 10 | Simplify360 Score7.8 out of 10 |
| Medium-sized Companies | Zoho People Score8.6 out of 10 | Customer.io Score9.1 out of 10 |
| Enterprises | PeopleStrong Score10 out of 10 | SAP Service Cloud Score8.5 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| ELMO Software | Manhattan Active Customer Engagement | |
|---|---|---|
| Likelihood to Recommend | 8.6 | 8.0 |
| Likelihood to Renew | 8.2 | - |
| Usability | 8.0 | - |
| Availability | 8.2 | - |
| Support Rating | 7.6 | - |
| Configurability | 4.5 | - |
| Product Scalability | 6.4 | - |
| Vendor post-sale | 7.3 | - |
| Vendor pre-sale | 7.3 | - |
| ELMO Software | Manhattan Active Customer Engagement | |
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