eloomi vs. Skilljar by Gainsight

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
eloomi
Score 9.9 out of 10
N/A
eloomi’s learning and development platform drives growth for organizations' people, teams, and culture. eloomi offers four scalable modules boasting a flat learning curve, and customer support. Wherever an organization is on its L&D journey, eloomi helps to improve: · Learning & Training. Delivers e-learning and manages events, webinars and offline learning too. Reports can be created, uploaded, enrolled, distributed, and managed in the application. · Skills…N/A
Skilljar by Gainsight
Score 8.9 out of 10
N/A
Skilljar’s Customer Education LMS Platform is a solution to educate, engage, and retain everyone a business interacts with. An external LMS for customer and partner education, it is a Gainsight solution since the 2025 acquisition.N/A
Pricing
eloomiSkilljar by Gainsight
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
eloomiSkilljar by Gainsight
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
eloomiSkilljar by Gainsight
Features
eloomiSkilljar by Gainsight
Learning Management
Comparison of Learning Management features of Product A and Product B
eloomi
10.0
1 Ratings
20% above category average
Skilljar by Gainsight
9.3
26 Ratings
8% above category average
Course authoring10.01 Ratings10.022 Ratings
Course catalog or library10.01 Ratings9.025 Ratings
Player/Portal10.01 Ratings9.021 Ratings
Mobile friendly10.01 Ratings10.020 Ratings
Progress tracking & certifications10.01 Ratings8.026 Ratings
Assignments10.01 Ratings10.019 Ratings
Learning administration10.01 Ratings10.024 Ratings
Learning reporting & analytics10.01 Ratings9.526 Ratings
Gamification10.01 Ratings8.53 Ratings
Single Sign On (SSO) Enabled Learning10.01 Ratings10.03 Ratings
Compliance management00 Ratings8.517 Ratings
Social learning00 Ratings9.014 Ratings
Customer Training Tools
Comparison of Customer Training Tools features of Product A and Product B
eloomi
-
Ratings
Skilljar by Gainsight
9.7
3 Ratings
0% above category average
Customer Feedback Collection00 Ratings9.03 Ratings
Customer Training Library Curation00 Ratings10.03 Ratings
User Permissioning00 Ratings10.03 Ratings
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User Ratings
eloomiSkilljar by Gainsight
Likelihood to Recommend
10.0
(3 ratings)
9.5
(78 ratings)
Likelihood to Renew
-
(0 ratings)
8.2
(2 ratings)
Usability
-
(0 ratings)
10.0
(53 ratings)
Support Rating
-
(0 ratings)
9.0
(52 ratings)
Implementation Rating
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
eloomiSkilljar by Gainsight
Likelihood to Recommend
eloomi A/S
eloomi is well suited for organizations that want to develop an internal training and learning academy and want to utilize their knowledge and experience using a well established system. Also helps to develop internal talent, keep your employees engaged and make sure they keep learning and developing their skills without needing to build everything yourself from scratch.
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Gainsight
Skilljar is fantastic for structured onboarding processes. If you're
looking to streamline and standardize the onboarding experience for your
customers, especially for software or complex products, this platform
is a gem. It allows you to create step-by-step courses guiding users
through functionalities, reducing confusion and accelerating their
learning curve.When you need versatility in content delivery, Skilljar is spot-on.
Whether it's video tutorials, interactive quizzes, downloadable
resources, or live webinars, the platform accommodates various formats.
It's perfect for accommodating different learning styles and ensuring
engagement.
For scenarios that demand highly complex simulations or immersive
learning experiences, Skilljar's capabilities might fall short. While it
supports interactive elements, extremely sophisticated simulations
might require additional specialized software or platforms.
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Pros
eloomi A/S
  • Very intuitive system, easy to implement, not much training needed.
  • Excellent support both for implementation and everyday work.
  • New features & functions are added gradually, making eloomi good value for money.
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Gainsight
  • Unlimited courses, learning paths, quizzes, pages, plans, and certifications
  • Ease of use for students, administrators, and content creators
  • Customer Success and Service are top notch. The CSMs are genuinely committed to helping you achieve your metrics and goals
  • Asking for and listening to customer feedback for enhancements
  • Developer Center where people with little to no coding experience can learn how to use and apply HTML templates and code snippets to customize your site
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Cons
eloomi A/S
  • None really - they are very good in their feedback to improve
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Gainsight
  • Would love to see parent/child courses so that when something is updated in the parent course that change is automatically reflected in the clones of that course.
  • Features that allow for the translation of content to allow access to content across languages.
  • Re-onboarding process when the usage of Skilljar changes hands within out company in order to address knowledge gaps.
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Likelihood to Renew
eloomi A/S
No answers on this topic
Gainsight
I like what you are using and how we are doing it. Also, changing systems is a lot of work
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Usability
eloomi A/S
No answers on this topic
Gainsight
The learning curve for Skilljar is not too steep, and I've renewed our contract twice now. I've been able to add additional administrators and get them up to speed on platform functionality within a day. Plus, Skilljar provides awesome resources to help you learn how to use is. The Help Center has articles for almost everything, and when in doubt, their amazing CSMs (like ours, ...) provide exemplary support/advice.
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Support Rating
eloomi A/S
No answers on this topic
Gainsight
I have opened several support cases in the past and at times felt like little was being done to resolve the issues I was having. For example, when searching the use against a training credit, Skilljar said the code was fully used, yet only 1 had been used. The support team seemed to not have interest in learning why this was happening and ensuring it does not happen again. The issue was resolved with this particular case, but I have no idea if it was the only training credit having this issue. At times I feel like the issues we encounter do not seem as important to the support team
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Implementation Rating
eloomi A/S
No answers on this topic
Gainsight
Do a good job of preparing your internal teams (IT, Salesforce, etc.) about the work they will have in the process
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Alternatives Considered
eloomi A/S
eloomi gives us everything (and more!) that we were lacking in our previous system. If our former system was a Trabant, eloomi is a new modern sportscar.
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Gainsight
Skilljar provides stronger customization features, more code snippet options, more styling tools, and more effective integrations. These include Credly, Salesforce, and SCORM. Additionally, the catalog is all part of the same system, making it easy to manage. The analytics tools are also more robust, and the customer service is much more helpful and responsive
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Return on Investment
eloomi A/S
  • Improvement in sales and service skills
  • Improvement in processes in the departments
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Gainsight
  • Our customers seem to be getting onboarded efficiently. Giving our customers a good experience helps us retain them longer.
  • So far, we are still not able to come up with solid metrics that it provides evidence of ROI. If Skilljar could somehow come up with clear, actionable metrics about customer success and how that relates to ROI then I think it would be vastly better. To be fair, we roll the cost of using Skilljar in the overall price, otherwise, we would charge customers and have a revenue stream to measure.
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ScreenShots

eloomi Screenshots

Screenshot of eloomi, on a mobile device.Screenshot of an individual employee skills profile, with real-time progress reports.Screenshot of the online employee training content library of curated corporate learning courses.Screenshot of onboarding, on the eloomi learning platform.Screenshot of eloomi's course builder, where courses can be made from scratch using drag-and-drop editing, text, images, video, PDFs, iFrames, and attachments.Screenshot of a pre-built people development journey.

Skilljar by Gainsight Screenshots

Screenshot of the Skilljar Dashboard, where all needed tools are accessed through a single interface.Screenshot of The training portal, which is the URL where published courses will be located, and where trainees can register for, access and complete training.

This URL can be set up as a custom domain using a website, like training.yoursite.com. Or a Skilljar domain can be used, like yoursite.skilljar.com. The look of the training portal can be customized to match a company's brand and colors.Screenshot of some of the analytics to measure  and track learner progress, in the analytics suite where content success is analyzedScreenshot of content that can be offered with Skilljar’s authoring tools. Multiple learning pathways based on user role, skillset, or use case can be created, as well as native video and audio with embedding from external hostsScreenshot of the built-in assessment & certifications engine that enables users to showcase their expertise, along with built-in assessment tools and verifiable badges and certificates.