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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    eMaint CMMS

    Score6.7 out of 10
    N/AeMaint offers computerized maintenance management software with features for inventory management, asset management, maintenance scheduling, etc. eMaint is now owned and supported by Fluke Corp since the September 2016 acquisition.

    $69

    per month per user

    HxGN EAM

    Score7.9 out of 10
    N/AHxGN EAM (formerly Infor EAM) is a configurable enterprise asset management platform. The solution was acquired by Hexagon from Infor in late 2021.N/A
    Pricing
    eMaint CMMSHxGN EAM
    Editions & Modules
    Team
    $69
    per month per user
    Professional
    $85
    per month per user
    Enterprise
    $120
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    eMaint CMMSHxGN EAM
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    User Ratings
    eMaint CMMSHxGN EAM
    Likelihood to Recommend
    6.2
    (6 ratings)
    8.0
    (5 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    5.5
    (2 ratings)
    8.0
    (1 ratings)
    User Testimonials
    eMaint CMMSHxGN EAM
    Likelihood to Recommend
    Fluke Corporation
    eMaint is well suited to larger facilities with dedicated scheduler/planners. Learning to navigate the database and create reports requires a dedicated resource. Part-time users often forget the process for entering data and navigating the database. In smaller organizations where multiple users enter assets, planned maintenance (PM) tasks and vendors, keeping standardization in the system formatting was difficult.
    Incentivized
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    Hexagon AB
    EAM is a very capable application without necessarily making it a complex tool to use. The nice thing with EAM is that, thanks to its configuration capabilities, it can be implemented in a multi-stage manner where users can start simple and then later (and over time) expand the usage as they learn or better understand its full potential.
    Incentivized
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    Pros
    Fluke Corporation
    • We like that eMaint is highly configurable. You can customize fields to meet your needs
    • You can store and track documents and photos assigned to your assets
    • You can run custom reports.
    • Great customer service
    Incentivized
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    Hexagon AB
    • Real-time reporting; this was an improvement on the stand-along Microsoft Excel-based reports
    • Integrates with Oracle; linking to an enterprise system help to link with the ledger
    • Generally user friendly; the user interface and navigation is relatively intuitive to use
    Incentivized
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    Cons
    Fluke Corporation
    • Functionality not delivered as promised - on usage of tab.
    • QR code functionality.
    • Friction between implementation team and marketing team that sold this to us.
    Incentivized
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    Hexagon AB
    • The update schedule takes some getting used to
    • Possible to accidentally lock yourself out of your own account (if admin)
    Incentivized
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    Usability
    Fluke Corporation
    No answers on this topic
    Hexagon AB
    EAM is overall simple to use, especially since the UI and individual forms can be configured per user group with simple clicks by a system administrator.
    Incentivized
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    Support Rating
    Fluke Corporation
    Customer support was always readily available, even when natural disasters were taking place.
    Incentivized
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    Hexagon AB
    The user support is better than average when comparing it to other software vendors we use. Normally they reply very quickly, but there is also a tendency to even reply too fast without fully analyzing or understanding the whole underlying problem. However, when we ask support to escalate something to the development team, this is done quickly as well.
    Incentivized
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    Alternatives Considered
    Fluke Corporation
    eMaint was by far most the most comprehensive and customizable solution we looked at. The eMaint team was also extremely responsive and available during the selection process. The product training and conferences were very helpful for new user orientation and best practice learning. The customizable reports also allowed us to provide data to management in an easy to digest format
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    Hexagon AB
    HxGN EAM is relatively comparable. Much of the software solutions for large enterprise businesses offer relatively comparable features and functionality. For example, integration with our organization's asset management strategy. The set-up of the asset management is organization-specific depending on the type of assets. At our organization, it was primarily equipment and buildings. HxGN EAM stacked up well against the other major solutions such as SAP EAM, IBM Maximo, etc. It may be best to include it as part of the options assessed for a solution to consider.
    Incentivized
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    Return on Investment
    Fluke Corporation
    • We easily track service events over multiple locations so we are able to save on costs
    • Able to run asset lists for inspections
    • Able to keep up with contracts' renewals and service costs
    Incentivized
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    Hexagon AB
    • Infor EAM works as well as the data contained. Management has to be dedicated to a change in culture and everyone must buy into this.
    • Infor EAM is very useful in exposing shoddy maintenance practices, or poor reaction to required maintenance. A company cannot be afraid to let the system work for them, and take the necessary actions to improve maintenance practices to prolong the life of their investments.
    • The only negative, is as mentioned above, Infor has the capabilities with KPIs and custom reports to easily identify unacceptable maintenance practices.
    Incentivized
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