Empower vs. Nimble

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Empower
Score 8.8 out of 10
N/A
N/AN/A
Nimble
Score 7.8 out of 10
N/A
Nimble is a social customer relationship management (CRM) system with features such as contact management and data-driven analytics.
$15
per month
Pricing
EmpowerNimble
Editions & Modules
No answers on this topic
Business
$19.00
Per User Per Month
Offerings
Pricing Offerings
EmpowerNimble
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
EmpowerNimble
Features
EmpowerNimble
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Empower
9.2
2 Ratings
17% above category average
Nimble
8.5
30 Ratings
9% above category average
Customer data management / contact management9.72 Ratings9.529 Ratings
Workflow management9.32 Ratings8.428 Ratings
Territory management9.32 Ratings8.724 Ratings
Opportunity management9.02 Ratings8.128 Ratings
Integration with email client (e.g., Outlook or Gmail)9.02 Ratings9.429 Ratings
Contract management9.02 Ratings8.523 Ratings
Quote & order management9.02 Ratings6.621 Ratings
Interaction tracking9.32 Ratings9.227 Ratings
Channel / partner relationship management9.02 Ratings8.126 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Empower
9.3
2 Ratings
19% above category average
Nimble
8.1
22 Ratings
6% above category average
Case management9.32 Ratings7.922 Ratings
Call center management9.32 Ratings8.220 Ratings
Help desk management9.32 Ratings8.321 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Empower
8.0
1 Ratings
4% above category average
Nimble
8.7
27 Ratings
12% above category average
Lead management8.01 Ratings8.426 Ratings
Email marketing8.01 Ratings9.026 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Empower
7.3
1 Ratings
5% below category average
Nimble
8.2
29 Ratings
7% above category average
Task management8.01 Ratings8.529 Ratings
Billing and invoicing management6.01 Ratings8.418 Ratings
Reporting8.01 Ratings7.725 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Empower
9.3
2 Ratings
20% above category average
Nimble
8.9
27 Ratings
16% above category average
Forecasting9.32 Ratings8.923 Ratings
Pipeline visualization9.32 Ratings8.827 Ratings
Customizable reports9.32 Ratings9.023 Ratings
Customization
Comparison of Customization features of Product A and Product B
Empower
8.7
2 Ratings
13% above category average
Nimble
8.6
29 Ratings
12% above category average
Custom fields9.32 Ratings9.029 Ratings
Custom objects9.32 Ratings8.322 Ratings
Scripting environment8.01 Ratings8.518 Ratings
API for custom integration8.01 Ratings8.820 Ratings
Security
Comparison of Security features of Product A and Product B
Empower
9.7
2 Ratings
15% above category average
Nimble
9.3
26 Ratings
11% above category average
Single sign-on capability9.72 Ratings9.424 Ratings
Role-based user permissions9.72 Ratings9.324 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Empower
9.2
2 Ratings
22% above category average
Nimble
8.4
29 Ratings
12% above category average
Social data9.32 Ratings8.429 Ratings
Social engagement9.02 Ratings8.429 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Empower
8.7
2 Ratings
16% above category average
Nimble
8.8
25 Ratings
17% above category average
Marketing automation8.72 Ratings8.725 Ratings
Compensation management8.72 Ratings8.919 Ratings
Platform
Comparison of Platform features of Product A and Product B
Empower
10.0
1 Ratings
28% above category average
Nimble
8.3
27 Ratings
10% above category average
Mobile access10.01 Ratings8.327 Ratings
Best Alternatives
EmpowerNimble
Small Businesses
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Score 10.0 out of 10
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Score 10.0 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
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Score 9.1 out of 10
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User Ratings
EmpowerNimble
Likelihood to Recommend
9.0
(2 ratings)
7.0
(33 ratings)
Likelihood to Renew
10.0
(1 ratings)
7.0
(3 ratings)
Usability
9.0
(2 ratings)
8.0
(19 ratings)
Support Rating
8.0
(1 ratings)
9.8
(19 ratings)
Configurability
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
EmpowerNimble
Likelihood to Recommend
Empower ERP
Does all the work for correct deductions from employee's pay. When there is an issue with any employee's account, Empower works hard researching the issue and getting to the problem to correct it in a timely manner. My submitting payroll deductions is fast and easy. There are no issues there.
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Nimble
This tool is suitable for all sizes of organizations since it has the capacity to manage customer relations in the best possible way. Its features like task management, reports, social collaboration, and forecasting are always considered important for CRM and they all work without causing any trouble. But its Reports need to be more elaborate and its interface should be made easier and less tricky.
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Pros
Empower ERP
  • Managing the helpdesk tickets.
  • Automatic financial tracking and information.
  • Maintaining management requirements, along with providing a clean interface to end users.
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Nimble
  • Importing contacts in the CRM is very much consist of easy steps.
  • It allows me to create, edit and view contacts records anywhere from the web.
  • It is helping me to stay organized in terms of marketing needs and providing real-time information automatically.
  • it is playing an excellent role in managing our all relations.
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Cons
Empower ERP
  • The transfer of payroll information from our payroll software to Empower, without getting charged on both ends.
  • The fees can be a lot
  • Notifying us when a notice or letter is returned to sender, so we can try to find out the new address.
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Nimble
  • Nimble's storage space is very sparse, but we have found that it can be expanded at an additional cost.
  • Their mobile application is not as good as some of us expected, and we strongly recommend improving it to make it work effectively.
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Likelihood to Renew
Empower ERP
We have had no problems and will stay with Empower for our 401k needs.
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Nimble
It's truly a great system if you get it for the right reasons. Don't expect it to do everything a mid market organization would require but for any small business or mid to large organizations which would like to integrate to it for the social insights capabilities this is a leading solution which can add value immediately
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Usability
Empower ERP
It is very useful. From managing leaves to working hours, it keeps track of everything. Also, it currently has all the features required for managing employees seamlessly.
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Nimble
The platform has more advantages and positives as compared to challenges or negatives in comparison to other comparable products and platforms available in the marketplace. It was extremely easy to get started with the initial deployment which makes the choice much clearer. Finally its tight integration not just with Microsoft O365 suite, but also with [the] most popular social media platforms available makes it a very favorable platform in its domain.
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Support Rating
Empower ERP
Had a past participant from 20 years ago, receive a letter from the government saying they might have a retirement account. Empower helped this employee and I didn't have to play detective concerning this person. They back tracked to Merrill Lynch to find this former participant and help her. I was impressed.
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Nimble
It was productive to be able to access remote support sessions from nimble employees, whom we decided to contact to have one of the features mentioned above explained to us. They were methodical and easy to explain solutions, so we recommend them for any kind of doubt.
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Alternatives Considered
Empower ERP
It stood out when compared for features, legacy, customer support, and on-premises deployment.
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Nimble
Nimble has proven to be a positive and well-respected application within our company for setting us up for success at building personal and meaningful associations with decision makers. It has been a significant reason why we have gained acceptance and trust from those who we have introduced ourselves to over time. The ability to feel a true understanding of our prospects and customers as real human beings with unique interests and common aspirations opens up doors of valuable conversation. The other options that were reviewed and considered provided many of the common ways from the past that stored CRM information. This method was much more of a static representation of the real interactions made between a company or salesperson with the prospects and customers. Nimble has brought back what should never have been lost - being like neighbors who spoke to each other about more things than just business.
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Return on Investment
Empower ERP
  • It has improved employee experience and is a good tool for management to track things.
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Nimble
  • Time-Saving is one of the biggest ROIs for me. 30-60 minutes a day means I can focus on more marketing, sales, or client work.
  • A soft ROI is in better contact relationships. People are often impressed that I follow-up after meetings, and especially when they say to contact them in 6 months or next year.
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ScreenShots