Emptoris vs. Klippa

If you have a highly bureaucratic organization that is heavily focused on procurement, Emptoris can provide some value. It seemed to be very good at linking the contract information to procurement for better spend control. If you are trying to implement a standalone contract management solution that allows you to easily create contracts and store them in a central location, this isn't the tool for you. There doesn't appear to be a simplified implementation. In general, when a SaaS solution has a complicated and expensive implementation, I am very skeptical. This does not show that the vendor is trying to move customers forward on a single code base. If that many things need to be done during implementation, you are starting to customize the solution for every customer. This hurts the vendor's ability to scale and make improvements in the future.

Incentivized

Klippa does well with invoices without graphics and logos. If you can convince your suppliers to remove their branding and submit plain company names it will perform better. One issue that I could not overcome was when a supplier used "SO" (for Sales Order) as the prefix for an invoice. Every time the OCR ran it deciphered this as "S0" S-Zero. I wouldn't downgrade my rating based on that though. My one significant disappointment was I was led to believe that they would tailor the template for us. There was some minor work around our local tax rules but when it got to specific coding for our purchase order numbers the work ceased. To be fair, I may have misunderstood the scope of what changing these templates was included in the agreement. Either way, we could work around it so it wasn't a major flaw.

Incentivized

• Document protection - the Check Out contract feature is a great way to allow external parties to make modifications to contract language without the ability to accept those changes. Those redlines can then be imported back into Emptoris and reviewed or further modified as needed.
• Notifications & reminders - you can trigger an email manually from within the system, or you can configure automated notifications andreminders to alert users when a new task is received or has aged a given amount of days, etc.
• Interview wizard - there is a lot of value in the interview wizard. Administrators can configure screens with selecting options via check boxes, radio buttons, or typed-in values. Variables and conditions can be used to selectively populate fields within the contract or apply other options, making for a quick and convenient method to generate contracts conforming to corporate standards.
• Field customization - administrators can customize a list of options for various fields including contract substatus, address type, and user created business term variables.
• Approvals - many different options are available to configure approvals to trigger automatically upon presenting and/or executing the contract including specific individuals, one or more approver groups, or based upon various criteria including terms within the contract, type of contract, or the contract's owning organization.

Incentivized

• Identifies invoice numbers.
• Extracts text from any angle - 45 degrees and upside down.
• Extracts line items from a printed invoice.

Incentivized

• Reporting, Emptoris comes with standard reports which can not always can be fit into our business. This needs to be improved. I hope Emptoris is addressing this issue in their latest releases.
• Though the feature of editing language in MS word is excellent, loading MS word takes time.

• More flexibility in tailoring the templates to suit individual customers.
• Better documentation around the API; as I recall it was hard to find.
• Commercial follow up. No one has contacted me since my initial purchase.

Incentivized

There are a lot of new, exciting products coming out in every field and I believe that there is always something better right over the horizon. If it was my choice, I would review my usage of Emptoris and other software periodically to make sure I'm using the most efficient software possible.

Incentivized

Emptoris is a pretty robust tool overall. Learning curve is small and it is simple to use

Incentivized

The above rating for the overall support from Emptoris is for their product / product support, roll out training and refresher training / ongoing training, which is not only good but superior. There is no major or reconizable bad review that can be given to Emptoris at this point in time, from where is stands.

Incentivized

I am a fan of Ariba to be used for the entire lifecycle of Sourcing. From RFX's to cutting PO's. I feel Emptoris misses the boat on the idea of a "One Stop Shop" for all of your Sourcing/Purchasing needs

Incentivized

Klippa is optimised for invoices. Wins hands down.

Incentivized

• We won the 2005 Baseline Magazine Award for best ROI related to a technology implementation with an ROI 5544% (see 2005 Baseline ROI Awards, GlaxoSmithkline).
• We always felt we could do "two times the work, with half the people and deliver double the savings".

Incentivized

• To early to tell, our app has been delayed due to other COVID related activities.

Incentivized