Emptoris- An efficient tool for improving Contracts Management & Procurement activities
Digvijay Singh | TrustRadius Reviewer
April 05, 2016

Emptoris- An efficient tool for improving Contracts Management & Procurement activities

Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Emptoris

We have been using the Emptoris Suite in sourcing & procurement group for several years now. We use the following modules:

• Sourcing
• Contract Management
• Spend Analysis
• Program Management

We upgraded to Emptoris 10.0 last year and the experience has been great. Compared to other tools, Emptoris is easy to navigate and simple to use.
  • Contracts Tracking & Notifications
  • Reverse Auctions & eRFXs
  • Spend Analytics are insightful
  • Slower when running long reports
  • When upgraded to 10.0, integration was not seamless and it took more time than expected
  • Reporting features have scope for improvement
  • Enhanced spend analytics which helps in planning project better
  • Better contract management and tracking
  • More eRFX & eAuctions lead to more automated & standardized processes
  • Reporting tool still needs improvement (we use another internal tool for customized reporting)
Emptoris is very similar in functionality but more simple than the other tools I have used in the past. Some of its modules have been upgraded very well recently which helps it compete better with its rivals. We recently conducted an exercise to see if we need to move to some other tool for efficiency or cost reasons but in the end we ended up staying with Emptoris, for now. It is little better than other procurement and contracts management suites but not by a big factor.
Emptoris is more useful if multiple modules are used simultaneously. For example, we can connect spend analysis and contracts management to generate smart reports and business insights. RFXs can be tied back to contract management and notifications sent out accordingly which helps in efficient vendor management.

Emptoris Feature Ratings

Contract creation
9
Contract templates
8
Clause library/saved fields
8
Guided logic
Not Rated
Contract sharing
8
Contract editing
9
Collaborating on contracts
8
MS Word plug-in
Not Rated
Approval process
8
Interdepartmental workflows
8
Contract database
9
Legacy contracts
8
Contract search
9
Contract milestone reminders & alerts
9
Custom contract reports
8
Tracking contract status
9
Compliance check
9

Emptoris Support

The support team is responsive. On a few cases, issues take longer than usual to get resolved but mostly support is pretty good.
ProsCons
Quick Resolution
Good followup
Problems get solved
Kept well informed
Immediate help available
Support understands my problem
Quick Initial Response
None

Using Emptoris

Emptoris is a pretty robust tool overall. Learning curve is small and it is simple to use.
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Consistent
Quick to learn
Convenient
Feel confident using
None
  • Contracts Management
  • eAuctions
  • Reporting
  • Complex RFXs